Suburban Ford of Sterling Heights

Very happy with my experience with Rachel and Hillary 10/10 recommend them both to anyone! After owning a junk car that literally was falling apart and looking for something better to fit my needs for my 10/10 recommend them both to anyone! After owning a junk car that literally was falling apart and looking for something better to fit my needs for myself, my daughter and my dog to go comfortably go up north in I’m beyond happy that I have my new car! More

The staff at Suburban Ford of Sterling Heights is AWESOME! They worked above and beyond the call to get me in my vehicle. The staff is very friendly and caring. AWESOME! They worked above and beyond the call to get me in my vehicle. The staff is very friendly and caring. More

Alex Arnold was really great with me. I appreciated his patience and his sales approach. Not pushy at all but knowledgeable about the inventory. I had a great experience with him and he genuinely wants you patience and his sales approach. Not pushy at all but knowledgeable about the inventory. I had a great experience with him and he genuinely wants you to have a good experience purchasing a car. He went out of his way to help me. What I didn't like was how they really try to push you to buy a warranty with them for a used car that doesn't qualify for one. Very strategic approach they are in how they word their sentences when it comes to wanting you to purchase a warranty or to finance a vehicle. I paid in full. More

Stopped in at the last day of the month during a crazy Friday in July! Rachel and the team at suburban Ford of Sterling Heights used car team was amazing to deal with. Highly recommend working with this t Friday in July! Rachel and the team at suburban Ford of Sterling Heights used car team was amazing to deal with. Highly recommend working with this team and getting your next gently used vehicle. More

Troy Taylor did an outstanding job! He is extremely kind, thorough, and detailed. He stayed in constant communication and the process was seamless. I will not only be back for my next car but I’ll refer ever thorough, and detailed. He stayed in constant communication and the process was seamless. I will not only be back for my next car but I’ll refer everyone I know to Troy. More

Rachel was very accomadating and made everything fast and simple. I highly recommend her for anybody who needs assistance for reoccurring or new loans without a doubt. simple. I highly recommend her for anybody who needs assistance for reoccurring or new loans without a doubt. More

Rachel was great and did everything she could to get me into a vehicle with my not so great credit. Rachel has found me a car that I am able to afford the payments monthly, which will now help bring up my into a vehicle with my not so great credit. Rachel has found me a car that I am able to afford the payments monthly, which will now help bring up my credit score. Rachel is great and I would recommend her to any friend! More

Everyone there was very friendly & helpful which made the process very smooth! I appreciate Alex for keeping me up to date & being patient with me during this process! process very smooth! I appreciate Alex for keeping me up to date & being patient with me during this process! More

I didn't like it The people weren't friendly they didn't own up to their mistakes they called to confirm an appointment for a vehicle that wasn't on lot and basically did not treat me with any respect own up to their mistakes they called to confirm an appointment for a vehicle that wasn't on lot and basically did not treat me with any respect More

Very good attention from Rachel. She supported me at all times during the process although for a moment it got a little complicated, but she always helped me with an excellent attitude. times during the process although for a moment it got a little complicated, but she always helped me with an excellent attitude. More