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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,040 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,040 reviews
September 01, 2020
Great overall experience. Tried haggling on price by finding competing offers around the country, but they were already at market lows. Only complaint was no free tonneau cover being thrown in ;) finding competing offers around the country, but they were already at market lows. Only complaint was no free tonneau cover being thrown in ;) More
by Steven.ewald21
Employees Worked With
Alex Arnold
August 30, 2020
Tara and Marcus were amazing to work with, knowledgeable and helpful. It was my son's first time buying a car from a dealership and they both made it a positive one! Thank you!! and helpful. It was my son's first time buying a car from a dealership and they both made it a positive one! Thank you!! More
by eoldoulanaples
Employees Worked With
Marcus Martin, Tara Browning
August 25, 2020
I love love love this place. Everyone was so jolly & just happy to help me. Tara needs to stay at the front door. She’s perfect She was so welcoming & honest. I love it. She helped me from start to finish. happy to help me. Tara needs to stay at the front door. She’s perfect She was so welcoming & honest. I love it. She helped me from start to finish. More
by Shanitatodd20@Gmail.com
Employees Worked With
Anthony Mazza, Tara Browning
August 20, 2020
I worked with Tara and she was wonderful she said that she was going to get me in the car I wanted and she did that exact thing I couldn’t ask for a better salesperson . she was going to get me in the car I wanted and she did that exact thing I couldn’t ask for a better salesperson . More
by Malikherron55
Employees Worked With
Brian Lagodna, Tara Browning
August 07, 2020
awesome place to purchase a vehicle! Nathan was an excellent sales rep. He went above and beyond to make sure I was a happy customer.. Would definitely do business again. excellent sales rep. He went above and beyond to make sure I was a happy customer.. Would definitely do business again. More
by ericking2009
Employees Worked With
Nathan Wells
August 07, 2020
Incredible experience at this dealership all because of Terry Lange. Professional, hard working and overall great guy. He went above and beyond to make my experience not only easy but top notch and memorab Terry Lange. Professional, hard working and overall great guy. He went above and beyond to make my experience not only easy but top notch and memorable for me. Buy from them, they won’t disappoint! More
by Steel city
Employees Worked With
Terry Lange
August 04, 2020
Went above and beyond in assisting me with finding the right kind of car. Made the entire process smooth and enjoyable! Definitely one of the best sales rep they have! Thank you again!! right kind of car. Made the entire process smooth and enjoyable! Definitely one of the best sales rep they have! Thank you again!! More
by At
Employees Worked With
Rachel Kupke
August 04, 2020
Very nice staff and clean environment. I was greeted upon arrival. Alex and Hillary was very easy to work with. It was a great experience there. arrival. Alex and Hillary was very easy to work with. It was a great experience there. More
by kyang210
Employees Worked With
Hillary Adam, Alex Arnold
