Back

Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,971 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
Contact Dealership

40333 Van Dyke Avenue

Sterling Heights, MI

48313

Directions

By Type

Showing 1,971 reviews

January 26, 2021

I have been dealing with this dealership for many years and have had some ups and downs but Suburban Ford,Joe Franzoni,and John Halsey did a great job on my new lease. It was a smooth and timely process. More

by cjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Molter, John Halsey
Jan 31, 2021 -

Suburban Ford of Sterling Heights responded

We are very happy we could provide you with a positive experience!

January 26, 2021

The Best place to purchase your next New or pre-owned Ford.. Joe and John are top notch pro’s.. fast and easy process ... thanks guys More

by Gelco32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Junga, John Halsey
Jan 31, 2021 -

Suburban Ford of Sterling Heights responded

We are so happy to read such a great review about Suburban Ford of Sterling Heights!

January 26, 2021

Great experience, made the car buying process easy and efficient. Would definitely return in the future. John was very professional and ensured that my requests were met. More

by A Kalsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Jan 31, 2021 -

Suburban Ford of Sterling Heights responded

Kalsi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.

January 24, 2021

The service was magnificent, all of my needs were met. I love Tara and I love my car. Jayson was a great time. Outstanding! I would give 10 stars if I could! More

by Coulter.mildred1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Jayson Rhodes, Tara Browning
Jan 31, 2021 -

Suburban Ford of Sterling Heights responded

Hi, thank you for taking the time to leave a review for us at Suburban Ford of Sterling Heights. We're happy we could meet your expectations!

January 21, 2021

An overall great experience! London was very helpful and easy to work with. She went out of her way the deal happen. Price was solid. Will definitely do business with suburban Ford again. More

by Stills1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Jacobs
Jan 31, 2021 -

Suburban Ford of Sterling Heights responded

We're so glad that we were able to go above and beyond your expectations!

January 19, 2021

London did a fine job. Disappointed that sales manager told me price was out the door and then added $1000 for paint protection. That package needs to be listed on the price, it lacks integrity not adver More

by Kylem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Jacobs
Jan 21, 2021 -

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. Our customer experience manager Amanda would like the opportunity to discuss your most recent visit. You can reach her at 586.977.7994.

January 14, 2021

Very Happy with my experience with Suburban Ford Sterling Heights. Troy Taylor was a pleasure to deal with. Will recommend him to everyone! Thanks Troy! More

by kjw01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Taylor
Jan 21, 2021 -

Suburban Ford of Sterling Heights responded

Thank you for sharing your positive experience!

January 09, 2021

Fairly happy with them. Though I could not exactly qualify for the vehicle I really wanted, Adam was very very helpful in workin gun with me and finding me a suitable replacement. He was courteous and More

by Jhamelhvac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weinkauf
Jan 21, 2021 -

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2021

The experience of being a first-time buyer of a used car (2018 Cruze) was very positive. Adam Weinkauf, Brian (sales manager) and Jason (paperwork) made the experience easier and one we would do again. I More

by tschaefer4412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weinkauf--Sales (5 Stars), Brian Lagodna, Jayson Rhodes
Jan 11, 2021 -

Suburban Ford of Sterling Heights responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.

January 08, 2021

Very nice and helpful and good customer service good price They promise everything I Except it I will definitely Recommend Who need a car to visit More

by Selim.rafid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Jacobs
Jan 11, 2021 -

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
61
...