Back

Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,970 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
Contact Dealership

40333 Van Dyke Avenue

Sterling Heights, MI

48313

Directions

By Type

Showing 1,970 reviews

February 26, 2021

This is my second vehicle to lease from Suburban. The reason, great customer service. Vito and John were exceptional with their knowledge to my many questions that I had. Amazing was I went in to see abo More

by susieq4u11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Movsesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Halsey, Tom Macpherson, Kaitlynne Ferguson
Feb 27, 2021 -

Suburban Ford of Sterling Heights responded

We are so happy to read such a great review about Suburban Ford of Sterling Heights!

February 25, 2021

Loved my experience. Answered all my questions and took good care of me. I will return again. Besides that I love my explorer although I miss my f150. More

by suemisko
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Halsey
Feb 27, 2021 -

Suburban Ford of Sterling Heights responded

Suemisko, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.

February 24, 2021

I came out of a sticky car situation. My sales rep Tara made purchasing a new car easy and simple. Everyone was so nice. More importantly they were upfront. No hidden numbers no hiding fine print everythin More

by Keiandrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Browning
Feb 26, 2021 -

Suburban Ford of Sterling Heights responded

Keiandrat, we are glad we could help!

February 22, 2021

Wasn’t very helpful through the end of my lease process and didn’t have good advice to give towards other options in finding anything that would suit me I went from an escape to nothing. The best she could More

by jcolby07
Recommend Dealer
No
Employees Worked With
Nicole Elder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Suburban Ford of Sterling Heights responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our customer experience manager Amanda would like the opportunity to speak with you about your visit. She can be reached at 586-977-7994.

February 21, 2021

I bought a 2012 dodge journey that a very professional saleswomen named Cheyenne Wroblewski helped me with. If I had any questions she was always there to answer them. It was a very quick and smooth proce More

by dscruggs826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne Wroblewski
Feb 26, 2021 -

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 18, 2021

I bought a 2020 Ford Escape that two very proffessional salesmen named Vito V. And John H. They both were extremely knowledgeable and thorough enough to guide me to my ideal vehicle for my first new car bu More

by Rick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Halsey, Alex Apess
Feb 26, 2021 -

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 15, 2021

I had a really good experience working with Dave Hennigan, and Tim Oconnor at Suburban Ford in Sterling heights. I just leased a new explorer with their help. Being that I have 3 kids, my wife and I More

by gene.pizzimenti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hennigan
Feb 19, 2021 -

Suburban Ford of Sterling Heights responded

Gene, your satisfaction is our top priority.

February 14, 2021

Tara was amazing. Got everything taken care of as if I were family and made the experience very enjoyable. highly recommend to anyone! Will try to buy from again in the future. More

by anthony.marcinkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Browning
Feb 19, 2021 -

Suburban Ford of Sterling Heights responded

Hi Anthony, thank you so much for your positive comments about Suburban Ford of Sterling Heights!

February 12, 2021

With professional qualities and an engaging personality that builds quick rapport and genuine trust Michael Brown made my car buying experience a pleasure. If you're looking for a salesperson who is sincer More

by lrwilliamsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Feb 19, 2021 -

Suburban Ford of Sterling Heights responded

Hi, thank you for taking the time to leave a review for us at Suburban Ford of Sterling Heights. We're happy we could meet your expectations!

Feb 19, 2021 -

lrwilliamsjr responded

Expectations met, and exceeded!

February 12, 2021

Tara is absolutely amazing! I trusted her from the minute I sat down to the minute I left in my new car. She is the perfect mix of personable and professional! I had no idea what I wanted walking in and with More

by kaitlyn.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Browning
Feb 19, 2021 -

Suburban Ford of Sterling Heights responded

Kaitlyn, we are very happy we could provide you with a positive experience!

...
57
...