Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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This is my second vehicle to lease from Suburban. The reason, great customer service. Vito and John were exceptional with their knowledge to my many questions that I had. Amazing was I went in to see abo reason, great customer service. Vito and John were exceptional with their knowledge to my many questions that I had. Amazing was I went in to see about deals and to my surprise I left there with a new vehicle. They worked with me on getting such a good deal, I just couldn’t resist getting my new car. Thank you Vito and John. More
Loved my experience. Answered all my questions and took good care of me. I will return again. Besides that I love my explorer although I miss my f150. good care of me. I will return again. Besides that I love my explorer although I miss my f150. More
I came out of a sticky car situation. My sales rep Tara made purchasing a new car easy and simple. Everyone was so nice. More importantly they were upfront. No hidden numbers no hiding fine print everythin made purchasing a new car easy and simple. Everyone was so nice. More importantly they were upfront. No hidden numbers no hiding fine print everything was explained throughly. I’m currently enjoying my new edge. More
Wasn’t very helpful through the end of my lease process and didn’t have good advice to give towards other options in finding anything that would suit me I went from an escape to nothing. The best she could and didn’t have good advice to give towards other options in finding anything that would suit me I went from an escape to nothing. The best she could do was a fusion which with my sciatica acting up made it impossible for me to get into a low riding vehicle. Will not recommend to anyone. Nicole Elder will not be getting any more business from me More
I bought a 2012 dodge journey that a very professional saleswomen named Cheyenne Wroblewski helped me with. If I had any questions she was always there to answer them. It was a very quick and smooth proce saleswomen named Cheyenne Wroblewski helped me with. If I had any questions she was always there to answer them. It was a very quick and smooth process. More
I bought a 2020 Ford Escape that two very proffessional salesmen named Vito V. And John H. They both were extremely knowledgeable and thorough enough to guide me to my ideal vehicle for my first new car bu salesmen named Vito V. And John H. They both were extremely knowledgeable and thorough enough to guide me to my ideal vehicle for my first new car buying experience. I did not expect my experience to be as easy and not shady as the nightmares I've heard. More
I had a really good experience working with Dave Hennigan, and Tim Oconnor at Suburban Ford in Sterling heights. I just leased a new explorer with their help. Being that I have 3 kids, my wife and I Hennigan, and Tim Oconnor at Suburban Ford in Sterling heights. I just leased a new explorer with their help. Being that I have 3 kids, my wife and I came in knowing which vehicles we were interested in. They were able to help us find a vehicle that met our criteria right away. Dave was very informative about the options/alternatives available, but didn't put a bunch of pressure on me trying to upsell. We were considering some other vehicles from other manufacturers, but they came in with by far the best pricing. My experience at Suburban Ford was great all around. With that said, I would recommend Dave to anyone considering a Ford. I plan to do business with him in the future. More
Tara was amazing. Got everything taken care of as if I were family and made the experience very enjoyable. highly recommend to anyone! Will try to buy from again in the future. were family and made the experience very enjoyable. highly recommend to anyone! Will try to buy from again in the future. More
With professional qualities and an engaging personality that builds quick rapport and genuine trust Michael Brown made my car buying experience a pleasure. If you're looking for a salesperson who is sincer that builds quick rapport and genuine trust Michael Brown made my car buying experience a pleasure. If you're looking for a salesperson who is sincere, helpful, and willing to take the time necessary to make your new vehicle purchase a smooth, pleasant experience - from start to finish - then I wholeheartedly recommend Michael Brown. Make Mike your new go-to car guy! BTW - Mike, and Suburban Ford, easily beat another offer that I brought to them from another dealer and made purchasing from Suburban Ford a no-brainer. More
Tara is absolutely amazing! I trusted her from the minute I sat down to the minute I left in my new car. She is the perfect mix of personable and professional! I had no idea what I wanted walking in and with I sat down to the minute I left in my new car. She is the perfect mix of personable and professional! I had no idea what I wanted walking in and with just a few words explaining my needs she found me the perfect vehicle! I was also in a serious time crunch and she somehow made it all happen and got things wrapped up for me so I was out the door in a timely manner. I’ll go see Tara for as long as she is there, I trust her 110% to always get me in the right car ! Tara if you see this THANK YOU THANK YOU THANK YOU!! More