Suburban Ford of Sterling Heights

I have an extremely hectic schedule and Michael was amazing with trying to help me navigate the whole car buying experience. He kept in touch and would notify me when vehicles that matched my needs mad amazing with trying to help me navigate the whole car buying experience. He kept in touch and would notify me when vehicles that matched my needs made their way to the dealership. Michael was personable, informative, and extremely patient with all my questions. I have purchased quite a few vehicles in my lifetime and it has never been as wonderful as this experience. I will definitely be referring all my family and friends friends when it’s their time to buy 😃 More

I was lied to by Troy Taylor and sold me a dangerous and defective car. They scammed me on the top of the line warranty. The air bag was jimmy rigged making this vehicle a death trap. Lied to and said new t defective car. They scammed me on the top of the line warranty. The air bag was jimmy rigged making this vehicle a death trap. Lied to and said new tires were put on the car which was a LIE. More

Bought a SUV for my daughter in Buffalo. Brian Lagodna and Troy Taylor were very helpful, patient and accommodating in working out the logistics. Very customer focused. and Troy Taylor were very helpful, patient and accommodating in working out the logistics. Very customer focused. More

No issues - Adam did his job well. We find the Escape to be exactly what we expected: useful, practical, reasonably comfortable and easy to maneuver. We would buy another vehicle from Adam and Suburban Ford be exactly what we expected: useful, practical, reasonably comfortable and easy to maneuver. We would buy another vehicle from Adam and Suburban Ford in the future. More

Mike Brown was a great sales expert getting me in a new F150. Will definitely be going back to him, and a first time Ford buyer. Great experience all around. Nice guy. F150. Will definitely be going back to him, and a first time Ford buyer. Great experience all around. Nice guy. More

We were looking for a Flex ...this one came up and it fit needs, getting in touch with Brian and working with the staff, went very well ! All happy with the outcome, the car is perfect ... process easy.. a needs, getting in touch with Brian and working with the staff, went very well ! All happy with the outcome, the car is perfect ... process easy.. and my husband is a retired Ford Credit employee, so we thank them ...LR More

I had a really great experience. John was very nice and did everything he could to get me in the car that I wanted. I highly recommend! did everything he could to get me in the car that I wanted. I highly recommend! More

Everyone from John to the payment manager and the finance manager were so wonderful and so helpful. As a new car buyer for the first time, John answered every question I had and more. I could tell he's since manager were so wonderful and so helpful. As a new car buyer for the first time, John answered every question I had and more. I could tell he's sincere and honest helping me as a customer. More

Excellent experience across the board -- friendly people, reasonable pricing, constant and clear communication throughout the process. London knows her stuff and was enjoyable to work with -- professional, k reasonable pricing, constant and clear communication throughout the process. London knows her stuff and was enjoyable to work with -- professional, knowledgeable, and thorough. More

Vito and Matt were great to work with! Went that extra mile and stole me away from another Ford dealer. Thank you Vito and Matt. mile and stole me away from another Ford dealer. Thank you Vito and Matt. More