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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,970 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,970 reviews
March 07, 2021
Mike C is extremely rude and didn’t feel like negotiating any sort of deal even when a deal was promised by the manager. He was extremely lazy and offered no sort of help with buying a first vehicle. any sort of deal even when a deal was promised by the manager. He was extremely lazy and offered no sort of help with buying a first vehicle. More
by Brandon
Employees Worked With
Mike Capicchioni
March 06, 2021
We were in search of a specific Ford Explorer and had gone to over a dozen dealerships. We contacted Cheyenne Wroblewski once we saw one online. She promptly sent a video of the vehicle to us which was p gone to over a dozen dealerships. We contacted Cheyenne Wroblewski once we saw one online. She promptly sent a video of the vehicle to us which was phenomenal. Our interaction with her was positive from start to finish. Her organization for the offer, the delivery, and final sale was excellent. More
by pjosephcheck
Employees Worked With
Ashley Burgess, Cheyenne Wroblewski
March 06, 2021
Vito, John Halsey and Tom McPherson were great, went beyond to help and make my experience smooth and easy I absolutely love my 2020 Edge I’ve gotten many compliments already Thank you Amy Flies beyond to help and make my experience smooth and easy I absolutely love my 2020 Edge I’ve gotten many compliments already Thank you Amy Flies More
by RunnerMom
March 06, 2021
My daughter and I both leased a car through Vito and it was as easy as going to the store shopping! I was impressed with everyone's concern to help us. I would definitely recommend this dealership and our was as easy as going to the store shopping! I was impressed with everyone's concern to help us. I would definitely recommend this dealership and our salesman Vito! More
by Coushaken3
March 05, 2021
Fast Excellent treatment by Michael and also everyone I came in contact with . Best Dealership experience I have encountered .My first experience with a Ford dealership and leasing so excited to see where came in contact with . Best Dealership experience I have encountered .My first experience with a Ford dealership and leasing so excited to see where it goes from here.! More
by tlebendig
February 28, 2021
Everyone I talked with was prepared and was ready to get buisness done. I was treated with respect throughout the process and I loved how friendly they were. buisness done. I was treated with respect throughout the process and I loved how friendly they were. More
by Jacob
Employees Worked With
Marcus Martin, Tara Browning
February 27, 2021
Jeremy Randolph is caring, professional, personal and very knowledgeable sales person. Our family has dealt with Jeremy through several leasing of vehicles. I recently lost my husband Ken and Jeremy ma very knowledgeable sales person. Our family has dealt with Jeremy through several leasing of vehicles. I recently lost my husband Ken and Jeremy made sure I was comfortable with my decisions in leasing he new truck John Halsey super helpful in explaining technology of vehicle. Very kind and genuine. John is great addition to the FordTeam. Thank you. More
by Frannie
Employees Worked With
Jeremy Randolph, John Halsey, Alex Apess
February 27, 2021
This dealer will work to get you into something nice no matter what your situation is! They will work with you! Thanks Tara! Thanks Suburban! matter what your situation is! They will work with you! Thanks Tara! Thanks Suburban! More
by Shawn L
February 26, 2021
Fast excellent service. Kind and cortious staff. I will be back in the future..The quality and fit and finish of the car is excellent be back in the future..The quality and fit and finish of the car is excellent More
by Josephsepienza
Employees Worked With
