
Suburban Ford of Sterling Heights
Sterling Heights, MI

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,042 reviews
All the sale's staff there are very friendly. Willing to work with the budget that you have and suggest cars accordingly. Excellent service, no pressure. Very competitive pricing. work with the budget that you have and suggest cars accordingly. Excellent service, no pressure. Very competitive pricing. More
Everyone was friendly, the process was very efficient and Tara was a great salesperson. They had a great selection of vehicles. I would highly recommend this dealership. Tara was a great salesperson. They had a great selection of vehicles. I would highly recommend this dealership. More
The dealership itself had a very nice atmosphere. Could not have been happier with the people working there. Everyone I talked to was very knowledgeable and freiendly. not have been happier with the people working there. Everyone I talked to was very knowledgeable and freiendly. More
traded in my vehicle for a new 2021 ford explorer.. everything was handled very well. john halsey was excellent to deal with and made the transaction very uncomplicated. everything was handled very well. john halsey was excellent to deal with and made the transaction very uncomplicated. More
Could not have been more impressed with Suburban Ford. Went to several Ford dealerships in the area to find a lease for my first car. Suburban was by far the most professional and personable. Michael went Went to several Ford dealerships in the area to find a lease for my first car. Suburban was by far the most professional and personable. Michael went above and beyond to help me find a plan that worked for ME, and was accommodating to all of my needs. I went into Suburban on a Wednesday and drove away with my brand new car Friday morning. I could not be happier with my new Escape, but the service I received is what I am truly blown away by. Michael was in constant communication with me and made the entire process a breeze. He even gave me a new car welcome gift and flowers to congratulate me on my first car purchase! I've been in contact with him several times since getting the car, and he is always prompt and thorough with his responses. Some of the best customer service I've ever experienced! Will absolutely be returning in 3 years when my lease is up! More
Suburban Ford offers a large vehicle selection during normal times and their process was easy. Michael Brown went above and beyond to get us our new F150. normal times and their process was easy. Michael Brown went above and beyond to get us our new F150. More
Simply put… Jim Elder and his team of Nicole, Hunter, Anthony, and Doug are truly the best I’ve ever dealt with. Great deal (and fast… I’m not very patient), service is in and out, and overall is the eas Anthony, and Doug are truly the best I’ve ever dealt with. Great deal (and fast… I’m not very patient), service is in and out, and overall is the easiest dealership to work with. Been a customer here for over 20 years. They’ve earned my trust! More
My sales person London Jacobs was very helpful and kind, she was very eager to make sure I was completely satisfied and very efficient processing everything for me and for that I was very grateful & happy w she was very eager to make sure I was completely satisfied and very efficient processing everything for me and for that I was very grateful & happy with my trade in and purchase of my 2019 Ford Flex SEL ! Also I would like to Thank Paul in the Finance Dept & Terry the Manager !! Thank you to the Staff at "Suburban Ford" your customer, Tony P. Hloros More
Helpful staffShowed me several cars in my price Helpful staff Showed me several cars in my price range. Rachel spent most of the evening finding the right deal for me. I recommend Rachel For your Helpful staff Showed me several cars in my price range. Rachel spent most of the evening finding the right deal for me. I recommend Rachel For your next car purchase. More
We have been customers for over 20 years and just leased a new Explorer. This is our 9th vehicle with this dealership. We are very happy a new Explorer. This is our 9th vehicle with this dealership. We are very happy More