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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,042 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,042 reviews
December 27, 2021
Suburban Ford of Sterling heights is the best. Rich Kramer is always a joy to work with . And Tom Macpherson always makes you feel like family as soon as you step foot in the door. Kramer is always a joy to work with . And Tom Macpherson always makes you feel like family as soon as you step foot in the door. More
by F-series#1
December 27, 2021
Fast , easy and friendly! Suburban Ford of sterling heights is amazing. When it comes to sales or service , you cant go wrong with suburban ! Tom McPherson makes you feel at home , and if you want the heights is amazing. When it comes to sales or service , you cant go wrong with suburban ! Tom McPherson makes you feel at home , and if you want the best sales experience, see Rich Kramer . More
by Gabriella
December 14, 2021
Deonta was very friendly and knowledgeable and has excellent customer skills. He kept me informed and even mentioned that the showroom was open across the street..which allowed me to turn in my lease excellent customer skills. He kept me informed and even mentioned that the showroom was open across the street..which allowed me to turn in my lease early and all with good pricing. More
by Mrs. Michol
Employees Worked With
Deonta Spike
December 13, 2021
Worked with John while searching for my next vehicle. Throughout the whole process John was helpful and understanding about my situation. He will not disappoint you during your next vehicle search. I loo Throughout the whole process John was helpful and understanding about my situation. He will not disappoint you during your next vehicle search. I look forward to working with him again when my current lease is up! More
by bravojos
Employees Worked With
John Halsey
December 04, 2021
Tara did an excellent job working with me and my family today. She helped us find the right car for our teenager that will be the best value and will last him many years to come! Thank you Tara! today. She helped us find the right car for our teenager that will be the best value and will last him many years to come! Thank you Tara! More
by ellece
Employees Worked With
Tara Browning
November 25, 2021
Love this place and all the people in it! They're like a second family to me and I'll always lease my vehicles from there. second family to me and I'll always lease my vehicles from there. More
by dklei53
Employees Worked With
Other Employees :
Matthew Drogosch, Tom Macpherson, Spencer Wood
November 23, 2021
Tara and Brian were amazing and went above and beyond to help my daughter find a car, would highly recommend Suburban Ford of Sterling Heights help my daughter find a car, would highly recommend Suburban Ford of Sterling Heights More
by Lisa
Employees Worked With
Brian Lagodna, Tara Browning
