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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,969 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,969 reviews

August 11, 2021

Customer friendly and professional.The team worked hard Customer friendly and professional. The team worked hard in delivering what we wanted. More

by cfuqua3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
August 07, 2021

Had a great experience here. All employees seemed like they truly loved their job. Buying my car really could not have been easier. I worked with Mike Brown and he worked his xxx off to get me my car. On More

by tristan.b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller, Michael Brown
August 06, 2021

Very friendly they try to get you in what you want as soon as you can. Will be going back for my next truck More

by amatovincenzo07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey, Alex Apess
August 06, 2021

I was very satisfied with my salesmen John he was transparent and answered all my questions quickly. I would have already recommended John to one of my friends and will continue to recommend him to More

by Civkaplok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
August 03, 2021

We bought our Expedition through Suburban Ford. After bringing it home we noticed a vibration/shaking upon acceleration. Long story short The dealer would do nothing for us. Our next Ford we bought from More

by gam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Lange
August 02, 2021

Tara was an excellent salesperson. She was very friendly and personable, almost as if I knew her for a long time. She made it possible for me to get a car when I didn't think it was. I would highly recommen More

by mgayed03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Browning
August 02, 2021

London Jacobs was wonderfully to work with. She was helpful in finding the car we needed without being pushy. She was in constant communication with us, promptly answered any questions we had, and was More

by McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Jacobs
July 29, 2021

All the sale's staff there are very friendly. Willing to work with the budget that you have and suggest cars accordingly. Excellent service, no pressure. Very competitive pricing. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Ashley Burgess, London Jacobs
July 29, 2021

Everyone was friendly, the process was very efficient and Tara was a great salesperson. They had a great selection of vehicles. I would highly recommend this dealership. More

by Yveline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin, Tara Browning
July 28, 2021

The dealership itself had a very nice atmosphere. Could not have been happier with the people working there. Everyone I talked to was very knowledgeable and freiendly. More

by Steve Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Halsey, Alex Apess
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