Suburban Ford of Sterling Heights

The entire staff was extremely pleasant to interact with. London was super helpful and friendly. London was super helpful and friendly. More

Paige is awesome to work with. Personable, very friendly, and she will go out of her way to make sure you get the best possible deal. I definitely recommend her! and she will go out of her way to make sure you get the best possible deal. I definitely recommend her! More

I bought my first car from Rachel all on my own, and she was incredibly supportive, and had my back through the whole browsing, buying, insuring, and even getting adjusted to a new car. I was a hard sell, I was incredibly supportive, and had my back through the whole browsing, buying, insuring, and even getting adjusted to a new car. I was a hard sell, I have to admit, but everyone there was so kind and understanding, I came out of there with a great car, and a great deal. The entire staff has your back, and is as honest as any car dealer can be. I highly recommend their staff in its entirety, they will surely get you what you need, or die trying. More

Class act dealership! I purchased a 2013 Lincoln MKS with 72K miles on it in August 2021. Before I left the dealership Brian Lagodna said if i ever needed anything please reach out. Most dealerships and peop 72K miles on it in August 2021. Before I left the dealership Brian Lagodna said if i ever needed anything please reach out. Most dealerships and people don't mean that. I had an issue a little less than 2 months after I purchased the vehicle and contacted Brian. I brought my car into the service center and it turned out to be a $1200 repair. Brian is a man of his word and took care of the cost of the repair. Highly recommend because of the top notch customer service! More

Friendly welcoming and clean dealership. We are return Friendly welcoming and clean dealership. We are return customers! We had a trade in & I couldn’t believe how some of the guys actually remembered u Friendly welcoming and clean dealership. We are return customers! We had a trade in & I couldn’t believe how some of the guys actually remembered us from 2018!! They greeted us like old friends. It was welcoming! Our salesman was Luke, with the help of Brian & Jayson they all made our deal happen! We really appreciate you guys! Thanks to all of you! More

I'm VERY SATISFIED with my purchase. I recently bought a 2013 Chevy Malibu for my son as his first car. I searched the internet for weeks looking for a car and couldn't find anything comparable (miles; ser 2013 Chevy Malibu for my son as his first car. I searched the internet for weeks looking for a car and couldn't find anything comparable (miles; services that had already been performed; warranty that came with the vehicle; cost; etc.) to the vehicle I purchased from this dealership. I initially received EXCELLENT service from Aaron M. (Sales Consultant), but he ended up being out of the office and couldn't finish working with me to close on the sale. That's when Ashley B. (Sales Consultant) came to the rescue and finished the sale; she did an AMAZING JOB as well! Everyone went over and beyond to make sure I was satisfied with my purchase. I can't forget how helpful Terry L. (Sales Manager) was during the entire process. I also can't leave out Paul C. (Finance Department) who I signed my paperwork with and who also informed me of my options as it relates to adding a warranty to the vehicle. I left with a CARFAX on the vehicle and after taking the vehicle for a second opinion to my auto mechanic, I was told that I bought a solid car. I was very happy to know that I could really trust what I was already told from the dealership about this vehicle. I must report that my son was very happy and appreciative after receiving this vehicle. I will definitely consider buying from Suburban Ford of Sterling Heights again and will be sure to refer others. THANK YOU ALL for making my first experience buying a car from you a success! It's not goodbye, but I'll see you later! More

My salesman Brad Klien went up and beyond to get me in my new least and I was completely happy. new least and I was completely happy. More