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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,202 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,202 reviews
March 12, 2026
Very helpful. Sent Nick a pretty strict criteria of what I was looking for and budget, he sent me many options. We plan to purchase more from him for our company Sent Nick a pretty strict criteria of what I was looking for and budget, he sent me many options. We plan to purchase more from him for our company More
by Bbertrang
March 12, 2026
Working with Mr. Navarro was a breath of fresh air. The guy really knows his stuff when it comes down to his expertise. He was very customer service driven which in t Navarro was a breath of fresh air. The guy really knows his stuff when it comes down to his expertise. He was very customer service driven which in this day and age is a huge plus! He was available for us any time during the day and was able to answer all of our questions and bring light to any concern we had during the purchasing process. Truly a pleasure to work with and if you or anyone you know needs a vehicle he is the guy to contact! I know I’ll be sending referrals out to him! More
by Eddytheking
Employees Worked With
March 12, 2026
Great experience buying a car with Nick! He was knowledgeable, attentive throughout the process, and friendly. He was knowledgeable, attentive throughout the process, and friendly. More
by lcstolz
Employees Worked With
March 12, 2026
This is one of the best dealerships I’ve ever been too very clean and respectful place to shop for a care with amazing staff especially Kate. very clean and respectful place to shop for a care with amazing staff especially Kate. More
by taylor.rollins
Employees Worked With
Katelynn Lacroix
March 08, 2026
I will rate this dealership 10 stars if that could I want to say Brandon and his crew for my experiences to get the truck I want Brandon did an awesome job. Got back with me help me out made everything easy. to say Brandon and his crew for my experiences to get the truck I want Brandon did an awesome job. Got back with me help me out made everything easy. I appreciate Brandon and his crew and I will recommend it to go to suburban Ford of Sterling Heights. If you need any vehicle needs as for Brandon, it will take care of. More
by Tpeach
March 03, 2026
Suburban Ford of Sterling Heights is well stocked with lots of options. Staff is all helpful and makes car buying, stress free! lots of options. Staff is all helpful and makes car buying, stress free! More
by JENRACH18
Employees Worked With
February 28, 2026
Drove an hour after calling and inquiring if the pre-owned truck was still available. We were told it was. We get there after our ONE HOUR drive to be told it’s “not available” due to not having a T pre-owned truck was still available. We were told it was. We get there after our ONE HOUR drive to be told it’s “not available” due to not having a TITLE! xxxx POOR way to treat customers! Won’t ever trust these people that work at this particular dealership ever again! More
by MicheleS
Employees Worked With
February 24, 2026
Everyone was friendly and helpful with no pressure and it was an enjoyable experience all around was an enjoyable experience all around More
by dhegler_420
