
Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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I have had my Bronco Sport for 1 week and prior to this purchase, I had not purchased a Ford in over 20 new car purchases. Recenlty the Bronco Sport and the Mach E Mustang have had me looking at Fords. T purchase, I had not purchased a Ford in over 20 new car purchases. Recenlty the Bronco Sport and the Mach E Mustang have had me looking at Fords. The Big Bronco as well. Ford has done well with those new products in my opinion. So I called a few dealerships and really felt like none of them were in the business of selling cars - BUT when I connected with Joey Rippolone at Suburban, I felt like I would have the car I wanted, when I wanted it - like bing, bang, boom - AND HE DELIVERED. Really smooth process for me, and I was dreading going to a new dealer. I have been buying my cars at another dealership for decades and they have all my info and make it really painless. So I was surprised that this was equally painless. Joey really hustled and called me back on what was available and when, and pricing - and everything stayed as initially represented. No last minute surprises. Now, I really can't provide a review of the dealership so much because this is my first car purchased from Suburban Ford of Sterling Heights so I do not have experience with their service and whether they go above and beyond in that area - BUT Joey definitely hustles and takes care of his customers. He did a great job highlighting many features of the car that I did not realize the Bronco Sport had. Joey - I may be back to order a Mustand Mach E in the Fall. Thanks for the great customer service on the Bronco Sport deal. More
This dealership is is a 10 out of 10! This is my third vehicle through them. Every staff member I had contact with was friendly, helpful and knowledgeable. This is my third vehicle through them. Every staff member I had contact with was friendly, helpful and knowledgeable. More
I was looking to get into a new lease and John Halsey helped me do just that. He was beyond wonderful in every step toward getting me my new lease with everything I wanted. I couldn’t have been happier. helped me do just that. He was beyond wonderful in every step toward getting me my new lease with everything I wanted. I couldn’t have been happier. Everything went smooth and he was very kind and helpful. I had a great experience and even referred a friend to John. More
Great experience. John Halsey was fantastic to work with. Down to earth, polite, understanding, and funny. Will do business with John and suburban Ford again. John Halsey was fantastic to work with. Down to earth, polite, understanding, and funny. Will do business with John and suburban Ford again. More
John Halsey was very helpful in getting me the car I wanted. Even went above and beyond with surprise gifts for us when our car finally arrived for us! wanted. Even went above and beyond with surprise gifts for us when our car finally arrived for us! More