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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,968 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,968 reviews

June 01, 2022

Great Dealership and great sale staff was a pleasure working with John Halsey went out of his way to make my leasing pleasurable. More

by Roger41694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Jun 03, 2022 -

Suburban Ford of Sterling Heights responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2022

I was looking to get into a new lease and John Halsey helped me do just that. He was beyond wonderful in every step toward getting me my new lease with everything I wanted. I couldn’t have been happier. More

by Dawn
Recommend Dealer
Yes
Employees Worked With
John Halsey
May 31, 2022 -

Suburban Ford of Sterling Heights responded

Hi Dawn, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 28, 2022

Great experience. John Halsey was fantastic to work with. Down to earth, polite, understanding, and funny. Will do business with John and suburban Ford again. More

by Mginmich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Kraemer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lagodna, John Halsey, Alex Apess, Vince Miceli
May 30, 2022 -

Suburban Ford of Sterling Heights responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2022

John Halsey was great to work with! Very respectful and helpful with my first car purchase! More

by abigail.parrott
Recommend Dealer
Yes
Employees Worked With
John Halsey
May 30, 2022 -

Suburban Ford of Sterling Heights responded

Hi Abigail, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 28, 2022

We had the best car buying experience at this location. Excellent staff and very knowledgeable. More

by Cw5marrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Molter, John Halsey
May 31, 2022 -

Suburban Ford of Sterling Heights responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

May 27, 2022

Very professional, John Halsey was the man and made it possible for me to get a new mustang at a great price with tons of incentives. More

by Ap3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
May 30, 2022 -

Suburban Ford of Sterling Heights responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

May 27, 2022

John Halsey was very helpful in getting me the car I wanted. Even went above and beyond with surprise gifts for us when our car finally arrived for us! More

by a_maksymiuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
May 30, 2022 -

Suburban Ford of Sterling Heights responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

John was great to work with and so helpful! He works hard and stays in contact with people. More

by casey.rhines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
May 30, 2022 -

Suburban Ford of Sterling Heights responded

Hello Casey, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Awesome staff. Everyone is friendly and knowledgeable. This has been the best car buying experience in my entire life. More

by Cw5marrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Molter, John Halsey
May 30, 2022 -

Suburban Ford of Sterling Heights responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Needed diag for vibration and service appointments were booked for 2 weeks but John was able to get me in right away. Thank you John and Jim S for your help! More

by Sid
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
May 30, 2022 -

Suburban Ford of Sterling Heights responded

Hi Sid, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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