Suburban Ford of Sterling Heights

Nick was great with helping my son purchase his very first car. Everything went smoothly. first car. Everything went smoothly. More

Nick Navarro is extremely helpful and goes above and beyond to help with anything I’ve needed; even after the final purchasing of my new car was completed ! Will absolutely use him for any future purcha beyond to help with anything I’ve needed; even after the final purchasing of my new car was completed ! Will absolutely use him for any future purchases and have referred him to multiple people looking at a new Ford vehicle purchase More

Terrible experience. I was transferred between 3 different salespersons, and ultimately Jay, the sales manager during my week long process to simply buy a car. When I I was transferred between 3 different salespersons, and ultimately Jay, the sales manager during my week long process to simply buy a car. When I went to pick up the vehicle, a check engine light was on. I immediately called the most recent salesperson that I dealt with, wo said to call the orignal sales person back. I subsequently responded to their text after I took delivery, and never got a call back. Finally, they never transferred title, so now I have an unlicensed vehicle. Terrible, unprofessional dealership. More

I would recommend everyone to this dealership! Everyone was super friendly and helpful and there’s nothing better than great customer service. Everyone was super friendly and helpful and there’s nothing better than great customer service. More

Great experience! Found a very nice pre-owned vehicle for my 16-year-old son, very reasonable price and low mileage too! Nick was very knowledgeable, and the managemen Found a very nice pre-owned vehicle for my 16-year-old son, very reasonable price and low mileage too! Nick was very knowledgeable, and the management team really made me feel like they cared. Signing was quick and vehicle was ready to go by the time I was done. I've also leased vehicles for myself here! Definitely recommend SFSH for any vehicle purchase. More

I could not be more impressed with Tim and his knowledge and professionalism. I am in sales myself and know what to lookout for when making a big purchase. He got me exactly what I wanted and what I wante and professionalism. I am in sales myself and know what to lookout for when making a big purchase. He got me exactly what I wanted and what I wanted to pay for it. I would give extra stars if I could. Thank you Tim. More

Would not recommend purchasing a used vehicle from this place as the used vehicle I purchased needs a 1000$ repair job not even 1 week and 70 miles later and they won't do anything to make it right. The sa place as the used vehicle I purchased needs a 1000$ repair job not even 1 week and 70 miles later and they won't do anything to make it right. The sales rep at the counter was rude when he said I should just get it fixed when it is the dealerships fault for lying about the vehicles condition in the first place. More

Nick N. was great to work with, we had some extra tax forms to submit with my tribal government and he made all of the paperwork processes straightforwardand was great to work with, we had some extra tax forms to submit with my tribal government and he made all of the paperwork processes straightforwardand easy to understand. An assistant had contacted me just after I emailed about the car I was interested in, right at closing time and we were able to schedule an appointment for the next day. The ammenities available to us while we were waiting during the purchasing process were also great. More

Found a car online I was interested in. Called and asked for sales and Nick picked up. So glad he did. It was a pleasure working with him. Total professional throughout the whole process. G Called and asked for sales and Nick picked up. So glad he did. It was a pleasure working with him. Total professional throughout the whole process. Great experience and a great man. More

Great customer service and super friendly. Highly recommend using Isaiah when looking for a vehicle. Highly recommend using Isaiah when looking for a vehicle. More