Suburban Ford of Sterling Heights

Amazing experience at this dealership. Received a fair offer right away on my trade in and had a deal done in 30 minutes. Financing explained all warranties and coverages but there was zer Received a fair offer right away on my trade in and had a deal done in 30 minutes. Financing explained all warranties and coverages but there was zero pressure. Can't say enough good things about this experience. More

I had an excellent experience at Suburban Ford. My salesman Vincent was very easy to deal with. My salesman Vincent was very easy to deal with. More

Rich is one of the best people there. Attentive to details, simply explaining basics. Happy in any way, Just ask for him - everybody knows the name.. Attentive to details, simply explaining basics. Happy in any way, Just ask for him - everybody knows the name.. More

I’ve been going to this dealership for over 30 years it’s beautiful and everyone is so nice and helpful beautiful and everyone is so nice and helpful More

Mr. LaRock was very helpful and calm while helping me purchase my vehicle. First big commitment in my life so my anxiety was high. Talking with the insurance guy from progressive over the phone set my ov purchase my vehicle. First big commitment in my life so my anxiety was high. Talking with the insurance guy from progressive over the phone set my over the edge and lead me into having an anxiety attack. Mr. LaRock was very calm and even took over some of the conversation for me with the insurance company. Having anxiety is frustrating but being around nice, caring and calm people helps out more than you know. Thank you all ! More

Suburban Ford took me in on the same day and out Great service, recommendable company. service, recommendable company. More

Tom was great! Excellent service! Will definitely recommend him and Suburban Ford to everyone! From the time I spoke with him in our initial communications until I Excellent service! Will definitely recommend him and Suburban Ford to everyone! From the time I spoke with him in our initial communications until I drove off with my new Ranger it was more than helpful. Understood my needs and came through with more than what I expected. More

Very bad service, my car been siting there for month and half no body giving any updates , nobody answer phones, and employees refuse to transfor my call to there managers I try to contact suburban dealer half no body giving any updates , nobody answer phones, and employees refuse to transfor my call to there managers I try to contact suburban dealers HQ but same shady service I don't recommend any suburban dealers for any business More

I tried to inquire about a used car no photo. All they were interested in was obtaining my phone number. No photo sent and i believe that the car didn’t even exist. I received several emails aski All they were interested in was obtaining my phone number. No photo sent and i believe that the car didn’t even exist. I received several emails asking over and over for my phone number. More

My husband made an appointment a month ago. Dropped his truck off on Tuesday morning. We picked it up on Friday evening- NOTHING HAD BEEN DONE. 2 recalls and it sat parked 3 days! This place is Dropped his truck off on Tuesday morning. We picked it up on Friday evening- NOTHING HAD BEEN DONE. 2 recalls and it sat parked 3 days! This place is a JOKE!!! More