Suburban Ford of Sterling Heights

The salespeople over at suburban are very professional, and really down to earth people… Tom was a pleasure to deal with and so was my salesman Brandon… and really down to earth people… Tom was a pleasure to deal with and so was my salesman Brandon… More

Staff was really friendly and the purchase process was somewhat easy. I just wish that they had detailed the vehicle a little better. I am still wiping crumbs from between and underneath the seats and I somewhat easy. I just wish that they had detailed the vehicle a little better. I am still wiping crumbs from between and underneath the seats and I myself haven't even eaten in it yet. It was clearly a rental vehicle before. More

Hi, I never met Joe Smith. Joe went out of his way to right a wrong for someone he never met. Fast, kind, and sincere about his job in customer service. Joe Smith is a keepe Joe went out of his way to right a wrong for someone he never met. Fast, kind, and sincere about his job in customer service. Joe Smith is a keeper in my book. Thank you so much for making me feel better. You never know what people are going through and someone like Joe Smith come along and do something nice. Thank you Joe Smith. More

Great service and amazing dealership! I have always had a great experience whenever I’ve needed service at Suburban. And have never purchased my vehicles anywhere else. I have always had a great experience whenever I’ve needed service at Suburban. And have never purchased my vehicles anywhere else. More

Christian was wonderful to work with. We came in from out of state to buy a 2018 Ford expedition, and Christian made the process so easy. He had all of the paperwork ready for us before We came in from out of state to buy a 2018 Ford expedition, and Christian made the process so easy. He had all of the paperwork ready for us before we got there, and when we had to change a few things, he worked so hard to make everything work out for us! Before we even got there he made sure to answer all my questions and send me all the information I wanted on the vehicle. He went above and beyond to make sure that we had a wonderful and quick experience, so that we could get back on the road home again! I cannot recommend Christian enough! We also worked with Paul in the finance department, and he was great to work with. He worked overtime for us when we had to redo the financing and he made the whole process so easy. He explained everything I was signing so well, and was very helpful explaining the extended warranties to us. He was wonderful to work with and I would recommend him to everyone! More

Isaiah was wonderful to work with! He went above and beyond to help us with purchasing our son his first car! He was honest, and easy to work with. Everyone here was wonderful to work He went above and beyond to help us with purchasing our son his first car! He was honest, and easy to work with. Everyone here was wonderful to work with. I will definitely be recommending them! More

I was looking for a car to lease. My experience was awesome and every questions was answered. Would highly recommend. My experience was awesome and every questions was answered. Would highly recommend. More

An amazing experience! Highly Recommend...... Answered every question. Sent pictures and videos as requested. We Love the car. I love their selection of vehicles. The ent Highly Recommend...... Answered every question. Sent pictures and videos as requested. We Love the car. I love their selection of vehicles. The entire experience was a pleasure. I will be back the next time we are in the market and will recommend Suburban Ford Sterling Heights to all our friends and family. Thanks! More

Service consultant Jim Saelens does an amazing job every time I bring one of my vehicles in for service. Thanks for all your help Jim!! time I bring one of my vehicles in for service. Thanks for all your help Jim!! More

Really deserves 0 stars. I had to have my car towed there on Monday, It is now Wednesday and no one has called me about my vehicle. I have left 27 messages over the last 3 da I had to have my car towed there on Monday, It is now Wednesday and no one has called me about my vehicle. I have left 27 messages over the last 3 days and ill no response.. More