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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,192 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,192 reviews
January 12, 2012
Salesman Mark Harbour was great to work with ..and was very tuned to our concerns.. RJ sales manager made sure we were well taken care of.. all other people at dealer made our experience a good one a very tuned to our concerns.. RJ sales manager made sure we were well taken care of.. all other people at dealer made our experience a good one and would recommend our salesman and the dealership ... More
by bobskorupski
Employees Worked With
3
December 13, 2011
If you intend to buy a vehicle from this dealership, make sure you read the fine print on everything you sign. I got screwed out of $2000.00 in hidden after market items I never agreed to. They tricked me sure you read the fine print on everything you sign. I got screwed out of $2000.00 in hidden after market items I never agreed to. They tricked me into signing for service contracts claiming they were just warranties on my paint, interior and body panels. Little did I know they charged me $2000.00 for these 3 warranties and now they refuse to cancel them. Please learn from my lesson, find an honest dealership "if one exists" and read the fine print. More
by FORDOWNR4LIFE
Employees Worked With
Chris Herrera
