Suburban Ford of Sterling Heights

I’ve been going to this dealership for over 30 years it’s beautiful and everyone is so nice and helpful beautiful and everyone is so nice and helpful More

Rich is one of the best people there. Attentive to details, simply explaining basics. Happy in any way, Just ask for him - everybody knows the name.. Attentive to details, simply explaining basics. Happy in any way, Just ask for him - everybody knows the name.. More

Mr. LaRock was very helpful and calm while helping me purchase my vehicle. First big commitment in my life so my anxiety was high. Talking with the insurance guy from progressive over the phone set my ov purchase my vehicle. First big commitment in my life so my anxiety was high. Talking with the insurance guy from progressive over the phone set my over the edge and lead me into having an anxiety attack. Mr. LaRock was very calm and even took over some of the conversation for me with the insurance company. Having anxiety is frustrating but being around nice, caring and calm people helps out more than you know. Thank you all ! More

Suburban Ford took me in on the same day and out Great service, recommendable company. service, recommendable company. More

Tom was great! Excellent service! Will definitely recommend him and Suburban Ford to everyone! From the time I spoke with him in our initial communications until I Excellent service! Will definitely recommend him and Suburban Ford to everyone! From the time I spoke with him in our initial communications until I drove off with my new Ranger it was more than helpful. Understood my needs and came through with more than what I expected. More

Very bad service, my car been siting there for month and half no body giving any updates , nobody answer phones, and employees refuse to transfor my call to there managers I try to contact suburban dealer half no body giving any updates , nobody answer phones, and employees refuse to transfor my call to there managers I try to contact suburban dealers HQ but same shady service I don't recommend any suburban dealers for any business More

I tried to inquire about a used car no photo. All they were interested in was obtaining my phone number. No photo sent and i believe that the car didn’t even exist. I received several emails aski All they were interested in was obtaining my phone number. No photo sent and i believe that the car didn’t even exist. I received several emails asking over and over for my phone number. More

My husband made an appointment a month ago. Dropped his truck off on Tuesday morning. We picked it up on Friday evening- NOTHING HAD BEEN DONE. 2 recalls and it sat parked 3 days! This place is Dropped his truck off on Tuesday morning. We picked it up on Friday evening- NOTHING HAD BEEN DONE. 2 recalls and it sat parked 3 days! This place is a JOKE!!! More

Amazing consultant helped me alot . Would recommend to anyone looking for a car. Thank you for everything. Would recommend to anyone looking for a car. Thank you for everything. More

Isaiah is a wonderful salesman. He is very knowledgeable and resourceful with the vehicles and makes the whole car buying process easy. I would recommend him to anyone looking for a He is very knowledgeable and resourceful with the vehicles and makes the whole car buying process easy. I would recommend him to anyone looking for a solid used vehicle. I would recommend to management that they define a better process of clarity when a title is transferred to the Driveway to allow both sales folks and customers clarity on what vehicles are actually for sale on site. More