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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,966 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,966 reviews

October 29, 2024

Of the couple dozen salesmen I’ve test driven cars with/met with in the month I’ve been looking Isiah was the only 1 who was actually honest with me. He understood what I wanted, made it happen on his More

by Jjpartyka6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaiah Price-Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Suburban Ford of Sterling Heights responded

Thank you for sharing your experience with Isiah at Suburban Ford of Sterling Heights! We're delighted to hear that his honesty and integrity made such a positive impact on your car-buying journey. It's wonderful knowing he could assist without the pressure, and we appreciate your recommendation. Safe travels in your new vehicle!

October 15, 2024

Jim spent two + hours with us to help us plan for the future. He was well informed, the opposite of pushy and us provided us with the fine details to help us make a solid decision. More

by smizzle
Recommend Dealer
Yes
Employees Worked With
Jim Belk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Jim provided you with such thorough and informative service at Suburban Ford of Sterling Heights. It's great to know he helped make your decision-making process easier. Thank you for sharing this feedback!

October 11, 2024

Mr. Navarro was great from the moment I came in. I told him what I was looking for and my price range. He was honest and said my price range probably wouldn’t work for the explorer and showed me a few othe More

by J. Gillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Mr. Navarro was able to assist you in finding the perfect car at Suburban Ford of Sterling Heights! Thank you for recommending us and sharing your positive experience!

October 07, 2024

BranDon was super friendly and very helpful with getting me a 22 Edge. I'm very happy with my purchase and highly recommend. More

by spence000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Brandon provided such friendly and helpful service at Suburban Ford of Sterling Heights! Enjoy your new 22 Edge, and thank you for the recommendation!

October 04, 2024

I called about the van and had an appointment to look at it the next day and when I got there I was told it was sold 10 minutes ago my salesman talked to the manager and got it off the online sales dealer a More

by Deeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Price-Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Suburban Ford of Sterling Heights responded

Thank you for sharing your experience. While I'm sorry about the initial miscommunication, it's great to hear that Isiah was able to assist and get you into the van you wanted. If there's anything else we can do for you or if you'd like to discuss further, please feel free to reach out. Thank you, Tim O'Connor - General Sales Manager - toconnor@suburbancollection.com

October 01, 2024

Nick was so helpful with finding me a new car to lease! Very friendly and knowledgeable. He was so patient and answered all my questions and even helped figure out my insurnace with me! If you are looking More

by Jaclynnwarner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Movsesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Apess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Nick provided such excellent service at Suburban Ford of Sterling Heights! Thanks for sharing your experience and recommending him. Enjoy your new lease!

October 01, 2024

Nicolas was awesome, I actually new a A few other people at the dealership, but his attitude was so welcoming that I did not mind working with him. He even helped me take a badge off my Jeep that I was turn More

by Tori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Price-Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Nalband
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cilluffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Suburban Ford of Sterling Heights responded

Hi Tori, we're delighted to hear that Nicolas made your experience at Suburban Ford of Sterling Heights so positive and memorable. Thank you for sharing this wonderful feedback! Enjoy your new vehicle!

September 26, 2024

Nick was a great help for us in finding a vehicle to replace our aging (due to mileage) Explorer. He was friendly and patient with us while we were deciding on what to do and always kept us assured that More

by MarkVan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Suburban Ford of Sterling Heights responded

Thank you for your review! We're delighted to hear that Nick provided such excellent assistance at Suburban Ford of Sterling Heights. Thanks for recommending him and sharing your positive experience! Enjoy your new ride!

September 23, 2024

Nicolas was a fantastic help! He was fast, friendly and got all the necessary paperwork completed timely. He made buying our new Escape Hybrid a breeze! More

by Pam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Suburban Ford of Sterling Heights responded

Hi Pam, we're delighted to hear that Nicolas made your experience at Suburban Ford of Sterling Heights so smooth and enjoyable. Enjoy your new Escape Hybrid!

September 23, 2024

Nick was great! Very friendly and was able to get us in and out quickly. Made the whole experience enjoyable. More

by Ryan Polega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Suburban Ford of Sterling Heights responded

Hi Ryan, we're delighted to hear that Nick made your visit at Suburban Ford of Sterling Heights enjoyable and efficient. Thanks for sharing!