Suburban Ford of Sterling Heights

Nick was friendly and helpful, he genuinely cares and it shows. First dealership purchase I've made in years, and it was a very pleasant experience. Highly recommend Suburban and Nick Fuentes! shows. First dealership purchase I've made in years, and it was a very pleasant experience. Highly recommend Suburban and Nick Fuentes! More

Rich is a professional, knowledgeable, and extremely customer focused person. he was great to work with as we purchased a used vehicle. Would recommend Rich to anyone wanting a great experience purchasi customer focused person. he was great to work with as we purchased a used vehicle. Would recommend Rich to anyone wanting a great experience purchasing a vehicle. More

Still waiting for my paperwork to be emailed to me because you couldn't print it because your system was hacked. It's only been 6 months. You said another dealer "screwed me" when they didn't give m because you couldn't print it because your system was hacked. It's only been 6 months. You said another dealer "screwed me" when they didn't give me paperwork. Is that what happened here? More

Shawn Stefut is the absolute best to work with! He was so patient helping me pick decide on a car and gave me the best deal! Since his dealership didn’t have the car I wanted in stock, he called ar He was so patient helping me pick decide on a car and gave me the best deal! Since his dealership didn’t have the car I wanted in stock, he called around and had one delivered super fast. When I came to the dealership to test drive cars, he made sure they were pulled up and ready for me to drive. On the day of my purchase, I had a trunk full of junk to transfer and he did not hesitate to do all the work for me. I could also see him cleaning the windows of my new car before he gave me the keys. Shawn is hardworking, honest, and so patient. He really knows his stuff and is the only salesman I will ever work with going forward! More

Joey is awesome! !! Great kid to deal with and he knows his xxxx. Disregard any negative reviews, as they're obviously from low credit losers!!! Thanks Joey!!! You ro !! Great kid to deal with and he knows his xxxx. Disregard any negative reviews, as they're obviously from low credit losers!!! Thanks Joey!!! You rock!!! 2021 Ford F150. More

Nick was so patient with me and helped me make my purchase for my 2025 ford explorer! Thank you for making this such an easy and fast transaction. You helped me get my dream car!! Thank you!! purchase for my 2025 ford explorer! Thank you for making this such an easy and fast transaction. You helped me get my dream car!! Thank you!! More

He is so kind, helpful and knowledgeable. He is always on top of everything! He makes room for me when my vehicles are in need of service and always gets them in and out as quick as possible. He is always on top of everything! He makes room for me when my vehicles are in need of service and always gets them in and out as quick as possible. Thank you so much!! You make everything so much easier for me and I truly appreciate you!! More

Nick and his team are truly the best. We came in with high hopes, and they delivered far exceeding our expectations. Nick took the time to thoroughly explain our options, educate us on fe We came in with high hopes, and they delivered far exceeding our expectations. Nick took the time to thoroughly explain our options, educate us on features, and went above and beyond to insure that we were 100% comfortable and happy with the decision we were making. More

Nick was awesome! No appointment, took care of me, helped get my old car towed, and was very personable. Be hard not to like this guy. I would recommend him to anybody No appointment, took care of me, helped get my old car towed, and was very personable. Be hard not to like this guy. I would recommend him to anybody. More

I would love to give a nice review of my experience and Suburban ford. I am not able to do so. I brought my F350 truck in for a check engine light at the end of July and it is still there. Today is Novemb Suburban ford. I am not able to do so. I brought my F350 truck in for a check engine light at the end of July and it is still there. Today is November 23 2024. I have met with the Scott Morosky and it was very unsatisfactory. I shared ideas that he just could not consider. I have been waiting without getting a loaner, truck/car rental money or a date that I can expect my truck back. I am not getting calls about the progress and my original service person will not talk to me about it. I feel my repeating calls, three time going in person and contacting For customer service has been met with a shrug. Thank you More