Suburban Ford of Sterling Heights

Aws and Tim went above and beyond for my recent purchase. The whole process was professional and smooth. They made quick work of requested customizations and proposed great concepts I hadn't even thought of. The whole process was professional and smooth. They made quick work of requested customizations and proposed great concepts I hadn't even thought of. Even gave me a loaner vehicle until my new vehicle was ready. On top of that, Aws delivered to my location several hours away. Fully recommend! More

Christian Lange is unprofessional, rude, intimidating, and disrespectful. He made me feel very uncomfortable every time he contacted me and disrespectful. He made me feel very uncomfortable every time he contacted me More

Nick Navarro was awesome. He was very professional and answered all of my questions. He made the car buying process an easy transaction and I would definitely refer anyone to He was very professional and answered all of my questions. He made the car buying process an easy transaction and I would definitely refer anyone to him. Thanks Nick! More

Very welcoming, friendly atmosphere. Bought a car here 11 years ago. I would again. I love my Bronco sport. Bought a car here 11 years ago. I would again. I love my Bronco sport. More

He was very knowledgeable and quickly help me find a car that would fit laying flat my rolling walker in the trunk. that would fit laying flat my rolling walker in the trunk. More

Easy going and super down to earth. Nick really helped me out when I walked into the dealership without an appointment. Would definitely recommend to others. Nick really helped me out when I walked into the dealership without an appointment. Would definitely recommend to others. More

Joseph was awesome. He was knowledgeable and treated my father and I like family. Was incredibly transparent and trust worthy. Would absolutely recommend asking for him! He was knowledgeable and treated my father and I like family. Was incredibly transparent and trust worthy. Would absolutely recommend asking for him! More

Car we drove 3 hours to test drive was filthy. Salesman told us they didn’t send used cars to detail until AFTER they were sold. Stupidest thing I ever heard! Salesman told us they didn’t send used cars to detail until AFTER they were sold. Stupidest thing I ever heard! More

Of the couple dozen salesmen I’ve test driven cars with/met with in the month I’ve been looking Isiah was the only 1 who was actually honest with me. He understood what I wanted, made it happen on his with/met with in the month I’ve been looking Isiah was the only 1 who was actually honest with me. He understood what I wanted, made it happen on his end smoothly, and got me the vehicle I wanted. Also he was the only salesman not to chomp at the bit when I dropped the “I’m desperate and need something ASAP for work” line. Every other salesman I dealt with immediately tried pushing more expensive cars, while taking down the original cars I came in to see the second I said the above line to them. They could all take a lesson from Isiah about how being down to earth & honest will sell way more vehicles compared to the typical fake friendly, pushy, just wants the final bill higher to get a couple extra dollars in commission car salesman. Everyone I know or meet who’s looking for a car I’ll be sending his way, even the ones looking for new cars. Hard to find a salesman with integrity these days. Great experience with him. More

Jim spent two + hours with us to help us plan for the future. He was well informed, the opposite of pushy and us provided us with the fine details to help us make a solid decision. future. He was well informed, the opposite of pushy and us provided us with the fine details to help us make a solid decision. More