Suburban Ford of Sterling Heights

I had an excellent experience with Suburban Ford and Nick Navarro, Very professional and fair with our trade in Navarro, Very professional and fair with our trade in More

Dealership has been very accommodating. Really appreciated Kate’s level of service. Not a difficult sales experience whatsoever. Working with her felt like working with a friend. Really appreciated Kate’s level of service. Not a difficult sales experience whatsoever. Working with her felt like working with a friend. More

Viewed car on internet. I was able to get financing and purchase in a couple of hours. Kate's helpful knowledge made time fly and everything smooth. I was able to get financing and purchase in a couple of hours. Kate's helpful knowledge made time fly and everything smooth. More

Nick was extremely accommodating to what I was looking for and he was bey relatable! Definitely recommend, process went by easy and fast for and he was bey relatable! Definitely recommend, process went by easy and fast More

They fixed on my card. They did a great job. They were thorough. Ray was awesome. They did a great job. They were thorough. Ray was awesome. More

He is amazing! We came in at 10 a.m. to get a new Bronco, and he made it happen the very same day! He’s an incredible salesperson and so personable! We came in at 10 a.m. to get a new Bronco, and he made it happen the very same day! He’s an incredible salesperson and so personable! More

I can’t express my gratitude towards Joe for locating the bronco that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication bronco that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication that Joe provided was the best that I’ve dealt with when buying a vehicle. More

Poor internal system to show what status used vehicles are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle i are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle is sold to try and sell another vehicle was not warranted. Employee was in a hurry to leave for the day instead of making a sale. More

Went in for an oil change, left with a new vehicle. Walked into the showroom via service center, walked past 3 salesman but Nic was the first person too greet me. After a short talk he said I might be Walked into the showroom via service center, walked past 3 salesman but Nic was the first person too greet me. After a short talk he said I might be able too get you into a newer car with similar payments. 1hr later he handed me new car keys. Nic was very professional, transparent, hardworking, tried all possibilities too secure me the deal. Great sense of humor, didn't see $$ in my eyes just an authentic guy. Greta work with paperwork no hiccups all smooth More

Nick was very helpful getting me into my new car! He was upfront and honest about everything and got me in my new car the next day! Very communicative and responded quickly to anything I needed! Coul He was upfront and honest about everything and got me in my new car the next day! Very communicative and responded quickly to anything I needed! Couldn’t be happier! More