Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Of the couple dozen salesmen I’ve test driven cars with/met with in the month I’ve been looking Isiah was the only 1 who was actually honest with me. He understood what I wanted, made it happen on his with/met with in the month I’ve been looking Isiah was the only 1 who was actually honest with me. He understood what I wanted, made it happen on his end smoothly, and got me the vehicle I wanted. Also he was the only salesman not to chomp at the bit when I dropped the “I’m desperate and need something ASAP for work” line. Every other salesman I dealt with immediately tried pushing more expensive cars, while taking down the original cars I came in to see the second I said the above line to them. They could all take a lesson from Isiah about how being down to earth & honest will sell way more vehicles compared to the typical fake friendly, pushy, just wants the final bill higher to get a couple extra dollars in commission car salesman. Everyone I know or meet who’s looking for a car I’ll be sending his way, even the ones looking for new cars. Hard to find a salesman with integrity these days. Great experience with him. More
Jim spent two + hours with us to help us plan for the future. He was well informed, the opposite of pushy and us provided us with the fine details to help us make a solid decision. future. He was well informed, the opposite of pushy and us provided us with the fine details to help us make a solid decision. More
Mr. Navarro was great from the moment I came in. I told him what I was looking for and my price range. He was honest and said my price range probably wouldn’t work for the explorer and showed me a few othe him what I was looking for and my price range. He was honest and said my price range probably wouldn’t work for the explorer and showed me a few other options for potential cars. However, he was able to make things work and get the car I wanted and made the process fast and easy. Highly recommend! More
BranDon was super friendly and very helpful with getting me a 22 Edge. I'm very happy with my purchase and highly recommend. me a 22 Edge. I'm very happy with my purchase and highly recommend. More
I called about the van and had an appointment to look at it the next day and when I got there I was told it was sold 10 minutes ago my salesman talked to the manager and got it off the online sales dealer a it the next day and when I got there I was told it was sold 10 minutes ago my salesman talked to the manager and got it off the online sales dealer and I was able to buy my van. Poor communication on the dealership but Isiah was able to help me with what I wanted. More
Nick was so helpful with finding me a new car to lease! Very friendly and knowledgeable. He was so patient and answered all my questions and even helped figure out my insurnace with me! If you are looking Very friendly and knowledgeable. He was so patient and answered all my questions and even helped figure out my insurnace with me! If you are looking for a car guy, go see Nick! More
Nicolas was awesome, I actually new a A few other people at the dealership, but his attitude was so welcoming that I did not mind working with him. He even helped me take a badge off my Jeep that I was turn at the dealership, but his attitude was so welcoming that I did not mind working with him. He even helped me take a badge off my Jeep that I was turning in to keep her memory safe. I don’t think I would’ve been able to do it without his help. He was also very helpful and informative of the buying process and the questions regarding the vehicle I was purchasing. It might be a while before I’m back for a car, but I will definitely be asking for him! More
Nick was a great help for us in finding a vehicle to replace our aging (due to mileage) Explorer. He was friendly and patient with us while we were deciding on what to do and always kept us assured that replace our aging (due to mileage) Explorer. He was friendly and patient with us while we were deciding on what to do and always kept us assured that he would get us taken care of. I'd recommend talking with Nick for your vehicle needs if you're in the market for buying or selling a vehicle. He helped us out with both and I'm sure he could help you too! More
Nicolas was a fantastic help! He was fast, friendly and got all the necessary paperwork completed timely. He made buying our new Escape Hybrid a breeze! He was fast, friendly and got all the necessary paperwork completed timely. He made buying our new Escape Hybrid a breeze! More
Nick was great! Very friendly and was able to get us in and out quickly. Made the whole experience enjoyable. Very friendly and was able to get us in and out quickly. Made the whole experience enjoyable. More