Suburban Ford of Sterling Heights

I came in 3/31/25 for my 30,000 mile maintenance on my car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is always professional and courteous. I loved the video and text received during service that allowed me to approve new filters for my car. I relayed my experience to the staff where I work (VA Medical Center) in our weekly meeting the next day. The supervisor said, "What dealership is this?" and the staff was impressed by my experience. We all strive for this kind of exemplary customer service. I cannot single out a specific employee because ALL of the staff I have dealt with over the last three years are exceptional. Thank you! More

Very happy working with Youseff and Suburban to replace my old vehicle and a very speedy process once it was available for purchase. my old vehicle and a very speedy process once it was available for purchase. More

Nicolas was a huge help. I think he went above and beyond for what I was hoping to happen, and he made it work, even when I didn’t think it was going to happen. He was effici I think he went above and beyond for what I was hoping to happen, and he made it work, even when I didn’t think it was going to happen. He was efficient and didn’t have to stay at the dealership long. I appreciated working with him. More

Nick was very knowledgeable and helpful in helping us fulfill our needs. He went above and beyond to make sure we were satisfied. I will recommend him to people we know. fulfill our needs. He went above and beyond to make sure we were satisfied. I will recommend him to people we know. More

Nick provided us with excellent service. He made the purchase really easy. And he was always in touch, even after the sale. Fully recommended. He made the purchase really easy. And he was always in touch, even after the sale. Fully recommended. More

Nick made the process of finding & financing a car very easy for me! Would recommend. easy for me! Would recommend. More

Katelynn was absolutely amazing. She took her time to research exactly the vehicle I wanted. She was pleasant and friendly and very helpful. My truck deal almost didn’t happen, but K She took her time to research exactly the vehicle I wanted. She was pleasant and friendly and very helpful. My truck deal almost didn’t happen, but Katelynn made sure to do what ever I needed to walk out with my Bronco SaSquath that day. I would recommend her to anyone looking for a vehicle at Suburban Ford. Trust me, she will be sure to take care of you and ensure you get an affordable payment. 👍🏽 More

Kate made signing my first lease a pleasant and easy experience. She was friendly and professional the entire time. experience. She was friendly and professional the entire time. More

I feel like Youssef was very professional and very knowledgeable on the new car well done. knowledgeable on the new car well done. More

The dealership is wonder and clean. The man helping us, Youssef, was extremely nice and good to talk to. The man helping us, Youssef, was extremely nice and good to talk to. More