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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,965 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,965 reviews

January 23, 2012

My husband and I have purchased two cars from Mark over the past few years and have been very satisfied with him and the rest of the Suburban staff. He was very friendly, helpful and a pleasure to work wit More

by hfarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harbour
January 22, 2012

We have purchased two cars from Mark Harbour since October, 2010. He is great to work with. We live about 25 miles away but are willing to drive because of the professionalism, timeliness and overal More

by janag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harbour
January 19, 2012

I had a great experience. Kevin was so friendly and helped me out so much. I was a little nervous and he made me feel at ease. They also have a cafeteria where I received a free sandwich and drink. More

by flem8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
January 18, 2012

Dealership is very helpfull, friendly and knowledgable. I had an idea of what I wanted when I went in. Mark our salesman listened and provided us with all the info in a timely manner. Let us test drive t More

by antam5689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harbour
January 17, 2012

This place is the best! Mike Smitley is a very pleasant person to work with when buying a car. He listened to what I was looking for in a car and found it. After many years of buying a new car, I must say More

by SMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
January 17, 2012

I needed the type of dealer who I can be at ease with and feel free to talk. Mike Smitley fits the bill. He is pleasant and helpful and able to answer any concerns I had. I will definitely go to him for More

by lorra104
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
January 17, 2012

IAN WAS A PLEASURE TO DEAL WITH. HE WAS KNOWLEDGEABLE ON THE PRODUCTS. HE WASN'T AT ALL PUSHY AND LET ME TAKE THE LEAD. HE WAS VERY PATIENT WITH ME AS I NEEDED 3 TEST DRIVES TO DETERMINE WHICH CAR I WANTED More

by GARY CIRILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IAN PORZONDEK
January 15, 2012

My husband and I have followed Mike and will continue to follow him at whichever dealership he is with. He has always been very helpful and informative and the important thing is that we always know that More

by Lalone01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smedley
January 15, 2012

Mike did an excellent job of selling the car, highlighting its features and taking the time to learn what was important to me in a vehicle. Was very patient with my many questions and knew the c More

by angmueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
January 15, 2012

I have worked with this dealership since 2008. All the employees I have dealt with have been very helpful on every visit. I have leased two different vehicles, an Escape and currently have a Fusion. I lov More

by dmemusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley and John Toppi
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