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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,030 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,030 reviews

November 05, 2013

I was very pleased with my experience with Dave at Suburban Ford. I bought a used Ford Fusion. I don't think I could've gotten a better deal anywhere else! I had a trade-in, and I got a great value fo More

by courtneyp19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bercel
Nov 05, 2013 -

Suburban Ford of Sterling Heights responded

Courtney, We're glad that you were so pleased with Dave's service and your overall experience with Suburban, as we do strive to make all of our guests feel appreciated and valued during every visit to our stores, even in busy times. We hope that you enjoy your new Fusion and that you come back to see us again soon!

November 04, 2013

Friendly car dealership, that was also one of the partners of my corporate auto purchase program ( a preferred dealer). Sales associate gave the exact price (out the door) with no hidden costs, just More

by RTR2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Belk
Nov 05, 2013 -

Suburban Ford of Sterling Heights responded

We're glad that you had such a positive experience at our store for the second time around, and we hope that you will continue to shop Suburban going forward. Have a great week!

October 31, 2013

Between myself and a co-worker/good friend, we have leased four (4) vehicles from your dealership within the last (2) months, (5) vehicles for the year. My latest vehicle will be the 6th within my imme More

by Cactusbrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
Oct 31, 2013 -

Suburban Ford of Sterling Heights responded

Thank you for being such a loyal customer, we appreciate your business and are happy to have been able to service you and your family for the past several years. We hope that you will continue to shop Suburban and let others know of the great experience that you've had with John. Take care.

October 19, 2013

I'm very pleased with my experience at Suburban Ford. They were able to find the 2014 Ford Escape with the extras I wanted in a new car for a fair price. Im so excited to be picking up my new car next we More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lease
Oct 21, 2013 -

Suburban Ford of Sterling Heights responded

Beverly, Thank you for the great review! We're happy to have been able to assist you in finding your vehicle of choice for an affordable price. We hope that you enjoy your new Escape, and will be back in to see us soon.

October 17, 2013

Auday was patient and very professional with me in my vehicle search. He was knowledgeable and informed on the vehicles I was looking for and followed through in a timely and polite manner. Jerry McKind More

by mac26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Peterson & Jim Elder
Oct 17, 2013 -

Suburban Ford of Sterling Heights responded

Jerry, Thank you for your feedback. We're glad that you enjoyed working with Auday and we hope to see you back in again soon.Take care.

October 11, 2013

Very nice experience. No pressure sales. Large selection of clean quality vehicles. Smooth, quick and easy finalization of the sale. I would recommend this dealership and salesperson to any of m More

by cheric91
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fillinger
Oct 14, 2013 -

Suburban Ford of Sterling Heights responded

We're glad to have been able to provide you with a pleasant, stress-free purchase process, and we look forward to working with you again in the future. Enjoy your new car!

October 04, 2013

Mike Smitley was so awesome!!! He made the entire experience of picking out the right car and the right payment so painless and actually enjoyable. He has such a fun personality! Truly made the diffe More

by gdarlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
Oct 08, 2013 -

Suburban Ford of Sterling Heights responded

We're glad that you had such a good time with Mike, and we look forward to seeing you back in 3 years. Until then, enjoy your new car!

September 30, 2013

Everything was great during our visit. Sean, our salesperson was outstanding at his job! He made us feel very welcome and was very patient and understanding of what I was looking for. I am so happy More

by rdaffron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Drake
Oct 01, 2013 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! We're glad that you had such a pleasant purchase experience with Sean, and we look forward to working with you again in the future. Enjoy your new truck!

September 18, 2013

Our preferred dealer, even though it's farther than others. I've purchased from Suburban Ford - Sterling Hts. before, this was my third. The buying process was very streamlined, convenient and comfor More

by JoeSee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
Sep 18, 2013 -

Suburban Ford of Sterling Heights responded

Joe, We appreciate you traveling the extra distance to shop Suburban, and we're happy that Kevin made your visit worth the farther trip. We hope that you enjoy your new vehicle, thanks for being such a loyal customer!

September 16, 2013

Kevin Miller was a pleasure to work with. He found the exact car that I wanted, provided us with great financing and even held the car for me until I could get my check from AAA for my old car that was to More

by dldicicco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
Sep 16, 2013 -

Suburban Ford of Sterling Heights responded

Thanks for your positive feedback, and for allowing Kevin to assist you. We hope that you enjoy your new vehicle and that you will come back to see us again soon.

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