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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,965 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,965 reviews

October 11, 2013

Very nice experience. No pressure sales. Large selection of clean quality vehicles. Smooth, quick and easy finalization of the sale. I would recommend this dealership and salesperson to any of m More

by cheric91
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fillinger
Oct 14, 2013 -

Suburban Ford of Sterling Heights responded

We're glad to have been able to provide you with a pleasant, stress-free purchase process, and we look forward to working with you again in the future. Enjoy your new car!

October 04, 2013

Mike Smitley was so awesome!!! He made the entire experience of picking out the right car and the right payment so painless and actually enjoyable. He has such a fun personality! Truly made the diffe More

by gdarlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
Oct 08, 2013 -

Suburban Ford of Sterling Heights responded

We're glad that you had such a good time with Mike, and we look forward to seeing you back in 3 years. Until then, enjoy your new car!

September 30, 2013

Everything was great during our visit. Sean, our salesperson was outstanding at his job! He made us feel very welcome and was very patient and understanding of what I was looking for. I am so happy More

by rdaffron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Drake
Oct 01, 2013 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! We're glad that you had such a pleasant purchase experience with Sean, and we look forward to working with you again in the future. Enjoy your new truck!

September 18, 2013

Our preferred dealer, even though it's farther than others. I've purchased from Suburban Ford - Sterling Hts. before, this was my third. The buying process was very streamlined, convenient and comfor More

by JoeSee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
Sep 18, 2013 -

Suburban Ford of Sterling Heights responded

Joe, We appreciate you traveling the extra distance to shop Suburban, and we're happy that Kevin made your visit worth the farther trip. We hope that you enjoy your new vehicle, thanks for being such a loyal customer!

September 16, 2013

Kevin Miller was a pleasure to work with. He found the exact car that I wanted, provided us with great financing and even held the car for me until I could get my check from AAA for my old car that was to More

by dldicicco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
Sep 16, 2013 -

Suburban Ford of Sterling Heights responded

Thanks for your positive feedback, and for allowing Kevin to assist you. We hope that you enjoy your new vehicle and that you will come back to see us again soon.

September 14, 2013

We had a great experience from the minute we walked in the door, Kyle was awesome. We loved dealing with him. We would love to deal with him again in the future. Thanks Kyle for such a great experience More

by bellolischroeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kyle Dahl
Sep 16, 2013 -

Suburban Ford of Sterling Heights responded

Thanks for stopping by Suburban Ford of Sterling Heights. We're glad that Kyle was so helpful and was able to provide you with such a great buying experience. Enjoy your new car, we look forward to seeing you back again soon!

September 11, 2013

I had a really great experience having Brandon Monteleone, as my sale person. He was very helpful and positive at all times keeping my spirits high when things did not look good and always keeping More

by sjbell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2013 -

Suburban Ford of Sterling Heights responded

Thank you for the wonderful review! Brandon is a great salesperson, and we're glad that you had a pleasant experience working with him. We hope that you and your son continue to enjoy your van, and we look forward to assisting you in the future with your next vehicle purchase or lease.

September 05, 2013

What a wonderful experience in leasing my new Ford Escape. Couldn't believe the deal I received. I also had a very knowledgeable salesman, John Russo who took the time to go through all the features More

by npiper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
Sep 05, 2013 -

Suburban Ford of Sterling Heights responded

Thank you for the amazing review! We're glad that John was so thorough in explaining your vehicle's features, and that he was able to get you what you wanted at a price that you liked. We look forward to working with you again. Enjoy your new Ford Escape!

August 29, 2013

Everyone very friendly entering the building. Warm welcome for salesperson. Offering refreshment. Made me feel very comfortable. Well knowledge about the car and did everything she could to keep it wi More

by Jtmoney94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kellie Kraemer
August 25, 2013

My husband called Suburban and talked with Brandon. All he wanted to know was the price of a vehicle as it was not posted on their website. Brandon proceeded to talk about things that my husband was not y More

by enduringfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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