Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Very nice experience. No pressure sales. Large selection of clean quality vehicles. Smooth, quick and easy finalization of the sale. I would recommend this dealership and salesperson to any of m selection of clean quality vehicles. Smooth, quick and easy finalization of the sale. I would recommend this dealership and salesperson to any of my friends or relatives. More
Mike Smitley was so awesome!!! He made the entire experience of picking out the right car and the right payment so painless and actually enjoyable. He has such a fun personality! Truly made the diffe experience of picking out the right car and the right payment so painless and actually enjoyable. He has such a fun personality! Truly made the difference!! Never let this guy go!!! We will be back in 3 years to see him again! More
Everything was great during our visit. Sean, our salesperson was outstanding at his job! He made us feel very welcome and was very patient and understanding of what I was looking for. I am so happy salesperson was outstanding at his job! He made us feel very welcome and was very patient and understanding of what I was looking for. I am so happy that Sean was the saleperson to welcome us to the dealership. He is a great asset to your dealership and a pleasure to do business with. Im hoping that everything goes as good when I pick up my new truck tomorrow. In the future, if I have any need for another vehicle or if I know of someone in need, I would recommend Sean!! : ) Thank you! More
Our preferred dealer, even though it's farther than others. I've purchased from Suburban Ford - Sterling Hts. before, this was my third. The buying process was very streamlined, convenient and comfor others. I've purchased from Suburban Ford - Sterling Hts. before, this was my third. The buying process was very streamlined, convenient and comfortable. Suggestions and assistance from our sales person really helped. He knew all that was needed, suggested things we could do to be ready before visiting to pickup our new vehicle. No pressure sales! They accommodated a last minute rush due to insurance being late, and everything was ready when we arrived. Good price, good service, knowledgable staff - what more could you ask for? Visit Suburban Ford - Sterling Hts. to find out. More
Kevin Miller was a pleasure to work with. He found the exact car that I wanted, provided us with great financing and even held the car for me until I could get my check from AAA for my old car that was to exact car that I wanted, provided us with great financing and even held the car for me until I could get my check from AAA for my old car that was totaled in an accident. I will be sure to refer my friends to Kevin and your dealership. More
We had a great experience from the minute we walked in the door, Kyle was awesome. We loved dealing with him. We would love to deal with him again in the future. Thanks Kyle for such a great experience the door, Kyle was awesome. We loved dealing with him. We would love to deal with him again in the future. Thanks Kyle for such a great experience. More
I had a really great experience having Brandon Monteleone, as my sale person. He was very helpful and positive at all times keeping my spirits high when things did not look good and always keeping Monteleone, as my sale person. He was very helpful and positive at all times keeping my spirits high when things did not look good and always keeping me informed of my what was going on. He is kind hearted and blessed with a wonderful personality and smile. We need more people like him in the world. Thanks again, my son and I are enjoying our van. More
What a wonderful experience in leasing my new Ford Escape. Couldn't believe the deal I received. I also had a very knowledgeable salesman, John Russo who took the time to go through all the features Escape. Couldn't believe the deal I received. I also had a very knowledgeable salesman, John Russo who took the time to go through all the features on MyFord Touch and how to use them. That made driving away my new Escape more enjoyable knowing I had the basics of how everything operated. Will be returning to Suburban Ford for all my further purchases. More
Everyone very friendly entering the building. Warm welcome for salesperson. Offering refreshment. Made me feel very comfortable. Well knowledge about the car and did everything she could to keep it wi welcome for salesperson. Offering refreshment. Made me feel very comfortable. Well knowledge about the car and did everything she could to keep it within my budget. More
My husband called Suburban and talked with Brandon. All he wanted to know was the price of a vehicle as it was not posted on their website. Brandon proceeded to talk about things that my husband was not y he wanted to know was the price of a vehicle as it was not posted on their website. Brandon proceeded to talk about things that my husband was not yet interested in. The call ended. A few minutes the phone rang and I answered. It was Brandon. I asked the same question as my husband did and did not get an answer. We talked about the car I was interested in and he had very little knowledge about it. I asked it photos would be posted soon. He said he could use his phone and send them to my phone. I do not have a smart phone and told him so. He did not believe me and said that everyone had a phone that he could email photos to. I asked if email would work and he agreed. He asked where I was located and I told him. He said I was close to the dealership. I stated that another Ford dealership was closer and I was thinking about going there to get a used vehicle. He proceeded to tell me the other dealership "sucked" and was a bad place to go. Really? I am sure Ford would not tolerate this comment. A worker at one local should never state their personal opinion of another local. I worked with another sales person when I went to Suburban Ford of Sterling Heights to search for a new car. More