Suburban Ford of Sterling Heights

finding our "unicorn" We purchased a 2007 Durango from Zach at Suburban Ford just last Friday :) Our experience shopping for vehicles was a pleasure. It took us a few month We purchased a 2007 Durango from Zach at Suburban Ford just last Friday :) Our experience shopping for vehicles was a pleasure. It took us a few months to find our "unicorn" but after a lot of hard work and many vehicles looked at Zach found us the perfect fit. Zach is an excellent salesman, very knowledgeable, friendly and patient. We thank him for all his time and hard work, we hope to continue buying from Zach and Suburban Ford in the future and we will definitely be giving out recommendations to other people. More

Suburban Ford-Great Place to Buy or Service your F-150 I bought my 2013 Ford F-150 at Suburban Ford after visiting several other dealerships. Suburban gave me a great deal on the F-150 but more importantl I bought my 2013 Ford F-150 at Suburban Ford after visiting several other dealerships. Suburban gave me a great deal on the F-150 but more importantly I had two trade-ins and their allowance was almost $4k more than the low ball offers from other dealers. Once, I knew the trade was fair, I decided to move forward with the purchase and Suburban got my truck from a dealer in Ohio since there was NOT the exact model here in SE Michigan. I mean, good trade, good price, and went the extra mile to find what I wanted, NOT what they had on hand. Then 9 months later my battery had a defect, and I called the dealership and they worked me into their schedule as I had a business trip that had to happen the next day. Again, Suburban came to the rescue where my local dealership told me, NO cannot help you this week! So, assuming the Suburban Collection of dealerships has a Nissan dealer, my wife and I will consider them since my wife is not a truck person. More

Great Dealership I was a little skeptical that I was driving almost 2 hours to a dealership to look at a used truck, but I'm very glad I did. Everyone was helpful both I was a little skeptical that I was driving almost 2 hours to a dealership to look at a used truck, but I'm very glad I did. Everyone was helpful both over the phone and in person. More

Awesome dealership!! Like many people, I've heard horror stories about used car dealerships and their salesmen. BUT dealing with Suburban used cars was definitely the opp Like many people, I've heard horror stories about used car dealerships and their salesmen. BUT dealing with Suburban used cars was definitely the opposite of my expectations. I had expected some unwillingness on their part to some of my requests, but they were more than happy to answer all my questions and explain different different things. Even fixed alignment problem before I bought. They treated me like a person , refreshing since I am handicapped. My kudos to Brian Lagodna (Sales Manager) and a BIG kudos to Dylan Molter (my Sales Consultant ) Dylan even found some floor mats for me. I would mention the porrter, but his name escapes me. More

Satisfied Leased a 2014 escape titanium purchased a 2014 fusion titanium and purchased a 2014 platinum F-150 this month due to the ability of my salesm Leased a 2014 escape titanium purchased a 2014 fusion titanium and purchased a 2014 platinum F-150 this month due to the ability of my salesmans knowledge of his trade ( Kevin miller ) he was able to save me money and get me a good price on my trade in over the other dealership that I went to first The friendly and outstanding service will always have me coming back !!!! More

RECALL Took my car in for several recalls all were done in a day. I was explain how long it should take and if I wanted to use the shuttle. I used the shutt Took my car in for several recalls all were done in a day. I was explain how long it should take and if I wanted to use the shuttle. I used the shuttle, but miss the first shuttle, driver did not make sure everyone heard if he was needed. I was taken care of by my writer and she made sure I got a ride home. More

Best Dearlership I have leased my last 4 cars from Suburban, never disappointed. When my car was recalled, service department was very organized, no waiting, All aroun I have leased my last 4 cars from Suburban, never disappointed. When my car was recalled, service department was very organized, no waiting, All around Dealership and service dept are outstanding. More

Recall for 2013 Ford escape Brought my vehicle in for 3 recalls. They gave me a clean, nice rental. Picked my vehicle up when promised. They even found a bad water pimp and fixed Brought my vehicle in for 3 recalls. They gave me a clean, nice rental. Picked my vehicle up when promised. They even found a bad water pimp and fixed that too. The car was washed and vacuumed and they explained everything that was repaired or replaced. I also had an oil change done. More

2014 Escape recall Service on the Ford Escape was great . dropped off and picked up same day - Mike took care of my vehicle - like he always does. The service departm Service on the Ford Escape was great . dropped off and picked up same day - Mike took care of my vehicle - like he always does. The service department has always been good to me. More

My first Escape I leased a 2014 Escape from James Tuckett . He was by far the best car salesman I have dealt with to this point. He gave me a great price for my trade I leased a 2014 Escape from James Tuckett . He was by far the best car salesman I have dealt with to this point. He gave me a great price for my trade-in. He found me the exact Escape I was looking for. This was a great experience for me and I owe this to James. Thank you James for a job well done. More