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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,965 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,965 reviews

January 29, 2014

Excellent Service provided by the Sales Department, especially, "Eddie". He provided great advice and guidance that helped my make a GREAT SELECTION of a FORD ESCAPE. I HIGHLY RECOMMEND "EDDIE". More

by HalSuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 20, 2014

This is my fourth car since 2008 that I have gotten through Suburban Ford of Sterling Heights. The sales staff has always worked to get me the best vehicle for me with an affordable monthly payment. My More

by dmemusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
January 02, 2014

Great experience, Kellie was awesome! She was personable and was able to get me into a new Escape! I highly recommend her and the service at this dealership was great. More

by JoannMacomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie K
Jan 06, 2014 -

Suburban Ford of Sterling Heights responded

Joann, We're happy that you enjoyed working with Kellie and we hope that you'll stop in to see us again. Have a great time in your new car!

December 28, 2013

Brandon Perala was extremely friendly, polite and very knowledgeable about the vehicles. He was clear and professional when he explained the process and paperwork necessary to complete a successful trans More

by jgrantaia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2013 -

Suburban Ford of Sterling Heights responded

Janice, Thank you for allowing Brandon to assist you during your visit to our store. We're glad that he was so helpful and we hope that you'll come back to see him again soon! Take care.

December 13, 2013

Kyle was great!! He was very friendly and helpful and I would highly recommend going to Suburban Ford and asking for Kyle if you need a used vehicle!! More

by Justin Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2013 -

Suburban Ford of Sterling Heights responded

Justin, We're glad that you had such a good experience at our store, and we hope that you'll be back to work with us again. Happy Holidays!

December 07, 2013

Went to Suburban Ford today to pick up a rental car while my car is currently being worked on. The customer service representative was very courteous and friendly. She answered all of my questions and I had More

by mpatte04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental car employee
Dec 09, 2013 -

Suburban Ford of Sterling Heights responded

Great to hear that you had such a positive experience in our service department. We appreciate your business and we look forward to working with you again!

December 05, 2013

I had a great experience there with my wife, basically being a first time car buyer. Kyle was the best we could have asked for, he was very friendly, helpful, and very understanding to our needs and wants More

by annobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2013 -

Suburban Ford of Sterling Heights responded

We're happy that Kyle was able to make you and your wife feel comfortable during your first car buying experience, and we hope that you two enjoy your new car!

December 02, 2013

Not only were they willing to go the extra mile to make sure i was happy by calling after i left the dealership to see how they could help me with my search, but Josh and several of the sales consultants a More

by tanyarapalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2013 -

Suburban Ford of Sterling Heights responded

Tanya, We're glad to have been able to assist you with the purchase of your third Suburban vehicle, and we look forward to working with you again. Thanks for being such a loyal customer!

December 02, 2013

Mike was extremely pleasant, knowledgeable, and helpful. He gave us a great deal and I would highly recommend him in the future to all my family and friends. More

by wolverine85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
Dec 03, 2013 -

Suburban Ford of Sterling Heights responded

We're glad that you enjoyed working with Mike and that he was able to get you such a great deal. Enjoy your new car and come back to see us again soon.

November 30, 2013

I had a great buying experience from end to end. The car was at the lowest market price and all the personal was cordial and effective. It is a team of excellence without a doubt. Brian Lagodna resolved a p More

by HuertaSalim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna
Dec 03, 2013 -

Suburban Ford of Sterling Heights responded

We're happy that Brian and the rest of our team met all of your expectations, and provided you with a great buying experience. We appreciate your business and hope to see you back in again soon!

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