Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Excellent Service provided by the Sales Department, especially, "Eddie". He provided great advice and guidance that helped my make a GREAT SELECTION of a FORD ESCAPE. I HIGHLY RECOMMEND "EDDIE". especially, "Eddie". He provided great advice and guidance that helped my make a GREAT SELECTION of a FORD ESCAPE. I HIGHLY RECOMMEND "EDDIE". More
This is my fourth car since 2008 that I have gotten through Suburban Ford of Sterling Heights. The sales staff has always worked to get me the best vehicle for me with an affordable monthly payment. My through Suburban Ford of Sterling Heights. The sales staff has always worked to get me the best vehicle for me with an affordable monthly payment. My daughter also got a lease car through Suburban. I have always been taken care of well when I have taken my vehicles in for oil changes or service calls. The service calls, however, have been few. Unless I should move out of Michigan I will continue to get my new Ford vehicles from Suburban Ford of Sterling Heights. More
Great experience, Kellie was awesome! She was personable and was able to get me into a new Escape! I highly recommend her and the service at this dealership was great. and was able to get me into a new Escape! I highly recommend her and the service at this dealership was great. More
Brandon Perala was extremely friendly, polite and very knowledgeable about the vehicles. He was clear and professional when he explained the process and paperwork necessary to complete a successful trans knowledgeable about the vehicles. He was clear and professional when he explained the process and paperwork necessary to complete a successful transaction. I would highly recommend contacting Brandon Perala to help you with your purchase. He made me feel comfortable and not pressured into a purchase that wasn't right for us. Thank you Brandon! Janice Grant More
Went to Suburban Ford today to pick up a rental car while my car is currently being worked on. The customer service representative was very courteous and friendly. She answered all of my questions and I had my car is currently being worked on. The customer service representative was very courteous and friendly. She answered all of my questions and I had a terrific experience!! I would recommend to anyone!!! More
I had a great experience there with my wife, basically being a first time car buyer. Kyle was the best we could have asked for, he was very friendly, helpful, and very understanding to our needs and wants being a first time car buyer. Kyle was the best we could have asked for, he was very friendly, helpful, and very understanding to our needs and wants. He is a cool guy who didn't seem arrogant and enjoyed the small talk,(which was a good thing and made me more apt to buy) He made us feel welcome, that we weren't just a job and was forced to talk with us. I would definitely buy from him again and recommend him to other people. More
Not only were they willing to go the extra mile to make sure i was happy by calling after i left the dealership to see how they could help me with my search, but Josh and several of the sales consultants a sure i was happy by calling after i left the dealership to see how they could help me with my search, but Josh and several of the sales consultants as well as managers made sure that my satisfaction was top priority as if it were their personal mission. They truely went above and beyond to make sure i was well informed with any questions/concerns i had. This is the third vehicle i have bought from them and will continue to purchase from them and give positive referals to all I can. They really are the needle in the haystack in every aspect. Thank you so much again. Keep up the fantastic service. More
Mike was extremely pleasant, knowledgeable, and helpful. He gave us a great deal and I would highly recommend him in the future to all my family and friends. He gave us a great deal and I would highly recommend him in the future to all my family and friends. More
I had a great buying experience from end to end. The car was at the lowest market price and all the personal was cordial and effective. It is a team of excellence without a doubt. Brian Lagodna resolved a p was at the lowest market price and all the personal was cordial and effective. It is a team of excellence without a doubt. Brian Lagodna resolved a problem with the highest of ethics. I was really impressed with the incredible higher and lower management this Dealer has. Thank you very much for your great service. More