Suburban Ford of Sterling Heights

The staff I worked with at Suburban Ford, specifically Kellie Kraemer (Sales) and Sara Long (Finance) went above and beyond to ensure my car buying experience was nothing but perfect. They are exceptional Kellie Kraemer (Sales) and Sara Long (Finance) went above and beyond to ensure my car buying experience was nothing but perfect. They are exceptional employees who deserve recognition by Ford management. I truly appreciate their helpfulness and the fact that they took the time to make sure all my needs were met. These two ladies are gems and I will be sending my family and friends to see them for any new or used car needs. A big thank you to both Kellie and Sara for all their efforts, smiles and time. More

Jeremy Randolph was very helpful with every thing and took all the time needed and more .Gary Arnold was also very helpful in all that he did .overall I would recamend this dealer to anyone looking to bu took all the time needed and more .Gary Arnold was also very helpful in all that he did .overall I would recamend this dealer to anyone looking to buy a vehical. More

This is a wonderful dealership to work with. I have purchased 2 other cars from them in the past 8 years and will continue to take my business there. This was the first time that I have purchased a car purchased 2 other cars from them in the past 8 years and will continue to take my business there. This was the first time that I have purchased a car since becoming a widow and I felt very comfortable from start to final sale. This dealerships sales staff are knowledgable, as well as respectful. Not once did I feel pressured. They listened to my needs and didn't try to sell me more car then I could afford or want. I will recommend my salesman Sal at Suburban Ford to family and friends. More

I was very pleased with my experience with Dave at Suburban Ford. I bought a used Ford Fusion. I don't think I could've gotten a better deal anywhere else! I had a trade-in, and I got a great value fo Suburban Ford. I bought a used Ford Fusion. I don't think I could've gotten a better deal anywhere else! I had a trade-in, and I got a great value for my trade. Dave was very understanding with my needs, very friendly, not pushy. He helped make educated decisions about the features of the car and what would be best for me. I was purchasing during a very busy time for the dealer (the end of the month & the end of a promotion) and the office was very busy. Even though he was helping another family at the same time, Dave went out of his way to recognize us, and did a great job of making us feel important. My fiancé is looking for a new truck, and Suburban Ford is where we will be purchasing his truck, as well. I've never been made to feel so important buying a used car. It's service like this that makes me understand how a customer can be loyal to one specific dealer when it comes to buying their next car! More

Friendly car dealership, that was also one of the partners of my corporate auto purchase program ( a preferred dealer). Sales associate gave the exact price (out the door) with no hidden costs, just partners of my corporate auto purchase program ( a preferred dealer). Sales associate gave the exact price (out the door) with no hidden costs, just to get you in the door. Sales associate corresponded in a timely manner and made the right recommendations according to our needs. This is the second car I purchased here, both times great experience. I would definetly recommend this dealership. More

Between myself and a co-worker/good friend, we have leased four (4) vehicles from your dealership within the last (2) months, (5) vehicles for the year. My latest vehicle will be the 6th within my imme leased four (4) vehicles from your dealership within the last (2) months, (5) vehicles for the year. My latest vehicle will be the 6th within my immediate family over the past (3) to (4) years. You have a very nice facility with pleasant and caring employees (John Russo is the best). More

I'm very pleased with my experience at Suburban Ford. They were able to find the 2014 Ford Escape with the extras I wanted in a new car for a fair price. Im so excited to be picking up my new car next we They were able to find the 2014 Ford Escape with the extras I wanted in a new car for a fair price. Im so excited to be picking up my new car next weekend :) Thanks for great the service! More

Auday was patient and very professional with me in my vehicle search. He was knowledgeable and informed on the vehicles I was looking for and followed through in a timely and polite manner. Jerry McKind vehicle search. He was knowledgeable and informed on the vehicles I was looking for and followed through in a timely and polite manner. Jerry McKindles More

Very nice experience. No pressure sales. Large selection of clean quality vehicles. Smooth, quick and easy finalization of the sale. I would recommend this dealership and salesperson to any of m selection of clean quality vehicles. Smooth, quick and easy finalization of the sale. I would recommend this dealership and salesperson to any of my friends or relatives. More

Mike Smitley was so awesome!!! He made the entire experience of picking out the right car and the right payment so painless and actually enjoyable. He has such a fun personality! Truly made the diffe experience of picking out the right car and the right payment so painless and actually enjoyable. He has such a fun personality! Truly made the difference!! Never let this guy go!!! We will be back in 3 years to see him again! More