Suburban Ford of Sterling Heights

Great experience, Kellie was awesome! She was personable and was able to get me into a new Escape! I highly recommend her and the service at this dealership was great. and was able to get me into a new Escape! I highly recommend her and the service at this dealership was great. More

Brandon Perala was extremely friendly, polite and very knowledgeable about the vehicles. He was clear and professional when he explained the process and paperwork necessary to complete a successful trans knowledgeable about the vehicles. He was clear and professional when he explained the process and paperwork necessary to complete a successful transaction. I would highly recommend contacting Brandon Perala to help you with your purchase. He made me feel comfortable and not pressured into a purchase that wasn't right for us. Thank you Brandon! Janice Grant More

Kyle was great!! He was very friendly and helpful and I would highly recommend going to Suburban Ford and asking for Kyle if you need a used vehicle!! would highly recommend going to Suburban Ford and asking for Kyle if you need a used vehicle!! More

Went to Suburban Ford today to pick up a rental car while my car is currently being worked on. The customer service representative was very courteous and friendly. She answered all of my questions and I had my car is currently being worked on. The customer service representative was very courteous and friendly. She answered all of my questions and I had a terrific experience!! I would recommend to anyone!!! More

I had a great experience there with my wife, basically being a first time car buyer. Kyle was the best we could have asked for, he was very friendly, helpful, and very understanding to our needs and wants being a first time car buyer. Kyle was the best we could have asked for, he was very friendly, helpful, and very understanding to our needs and wants. He is a cool guy who didn't seem arrogant and enjoyed the small talk,(which was a good thing and made me more apt to buy) He made us feel welcome, that we weren't just a job and was forced to talk with us. I would definitely buy from him again and recommend him to other people. More

Not only were they willing to go the extra mile to make sure i was happy by calling after i left the dealership to see how they could help me with my search, but Josh and several of the sales consultants a sure i was happy by calling after i left the dealership to see how they could help me with my search, but Josh and several of the sales consultants as well as managers made sure that my satisfaction was top priority as if it were their personal mission. They truely went above and beyond to make sure i was well informed with any questions/concerns i had. This is the third vehicle i have bought from them and will continue to purchase from them and give positive referals to all I can. They really are the needle in the haystack in every aspect. Thank you so much again. Keep up the fantastic service. More

Mike was extremely pleasant, knowledgeable, and helpful. He gave us a great deal and I would highly recommend him in the future to all my family and friends. He gave us a great deal and I would highly recommend him in the future to all my family and friends. More

I had a great buying experience from end to end. The car was at the lowest market price and all the personal was cordial and effective. It is a team of excellence without a doubt. Brian Lagodna resolved a p was at the lowest market price and all the personal was cordial and effective. It is a team of excellence without a doubt. Brian Lagodna resolved a problem with the highest of ethics. I was really impressed with the incredible higher and lower management this Dealer has. Thank you very much for your great service. More

WE CAN'T SAY ENOUGH ABOUT RICH KRAMER. WE HAVE BOUGHT SEVERAL CARS FROM HIM AND JUST PURCHASED ONE YESTERDAY. HE IS THE EPITOME OF PROFESSIONALISM, COURTEOUSNESS, AND HE REALLY CARES ABOUT HIS CU BOUGHT SEVERAL CARS FROM HIM AND JUST PURCHASED ONE YESTERDAY. HE IS THE EPITOME OF PROFESSIONALISM, COURTEOUSNESS, AND HE REALLY CARES ABOUT HIS CUSTOMERS. WE WOULD HIGHLY RECOMMEND HIM TO EVERYONE! More

I was very pleased with the service provided by my salesperson, James Tuckett. I had dealt with him on my previous vehicle. He had everything ready when I arrived at the dealership to turn in my lea salesperson, James Tuckett. I had dealt with him on my previous vehicle. He had everything ready when I arrived at the dealership to turn in my lease and pick up my new car. Everything went very smoothly and all the financial details were exactly what I expected, no surprises. He took the time to go over the vehicle's interior features which were slightly different than my last vehicle. James was very pleasant and knowledgeable which made the entire experience quick and easy. More