Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Lease of FX Crew Cab Closest Ford dealership, same salesman for years, knowledgeable, asked for help from gm to make this one happen, did a comparison at another dealer an Closest Ford dealership, same salesman for years, knowledgeable, asked for help from gm to make this one happen, did a comparison at another dealer and Suburban won handily. So that means I win as well. Their service dept. is another plus I rely on when needed. Friendly and professional staff that goes the extra mile. Give them a try. More
Fantastic Fusion Purchase! I went to Suburban Ford looking for my first new vehicle purchase. They walked me through every step of the way, explaining what every feature was and I went to Suburban Ford looking for my first new vehicle purchase. They walked me through every step of the way, explaining what every feature was and helping me understand what I actually wanted. They were incredibly patient with my indecisiveness and helped me figure out every feature I wanted. With their help I was able to eventually choose the Fusion SE that was perfect for me. It was everything I wanted and couldn't be happier with how everything turned on. I highly recommend this dealership for both first time buyers and if you've bought before. More
Lease of a Ford Focus Everyone was very friendly and performed expediently and graciously. Worked with us on our trade-in of a Ford Taurus and ended with a fair price. Everyone was very friendly and performed expediently and graciously. Worked with us on our trade-in of a Ford Taurus and ended with a fair price. More
good experience Very helpful and great experience. They did everything they could to meet my needs and get me the car I really wanted and I could afford. Very helpful and great experience. They did everything they could to meet my needs and get me the car I really wanted and I could afford. More
Very happy customers! We have been buying/leasing from Suburban Ford in Sterling Heights for a while now and have been thrilled with the overall experience. We wouldn't go We have been buying/leasing from Suburban Ford in Sterling Heights for a while now and have been thrilled with the overall experience. We wouldn't go anywhere else! They go the extra mile to make sure things are done right and everyone is happy. We would highly recommend them to everyone. You will leave feeling more like a friend than a customer. A dealership you can trust!! More
Ford Fushion Lease Salesman Joe was very polite and helpful. The Fushion is a beautiful vehicle and just what we were looking for. You can see that when the dealership r Salesman Joe was very polite and helpful. The Fushion is a beautiful vehicle and just what we were looking for. You can see that when the dealership renovation is complete it is going to be an outstanding place to do business. More
Amazing I had an amazing experience with fords yesterday. they helped me find my car and i am looking forward to getting my car in a couple weeks. Thank you I had an amazing experience with fords yesterday. they helped me find my car and i am looking forward to getting my car in a couple weeks. Thank you More
Quality Dealership We've purchased 2 vehicles from Suburban Ford, gotten great service each time, and we would not hesitate to purchase our next vehicle here. Highly re We've purchased 2 vehicles from Suburban Ford, gotten great service each time, and we would not hesitate to purchase our next vehicle here. Highly recommended to anyone in the market for a new Ford vehicle! More
awesome finance consultant Best salesperson I have worked with in 23 years of new car purchasing from ford! The financial consultant was very helpful and excellent to work with! Best salesperson I have worked with in 23 years of new car purchasing from ford! The financial consultant was very helpful and excellent to work with!! More
Engineer I brought my vehicle in to fix my 2013 Ford Focus Titanium and had the most disrespectful customer service I've ever seen from a so called manager. M I brought my vehicle in to fix my 2013 Ford Focus Titanium and had the most disrespectful customer service I've ever seen from a so called manager. My vehicle was not inspected to fix my problem and I was sent away rudely and ignored. I then took my vehicle to BelleTire to use their free inspection of wheel alignment and such and sure enough the technician found the problem that I've been noticing. I then brought my vehicle back to suburban with the BelleTire write up of the problem and mike (service manager) gave me ridiculous attitude and treated me with complete disrespect. I asked to schedule an appointment to fix my vehicle bearings, which was the problem, and he did not want to accommodate my requests by any means and suggested it would be a long time before I can get my car in. I brought my car to Romeo ford and couldn't have had a better experience else where. They were kind, concerned, and were happy to get my car running properly again. I really hope this employee from suburban is too be removed because I will now never service my ford vehicle under warranty still anywhere near this dealership. Lazy lazy lazy unprofessional! More