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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,953 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,953 reviews
March 03, 2015
excellent employees tim snell was my salesman he made it an easy experience buying my car nearly two years ago. making a big purchase can be nerve wracking but tim made i tim snell was my salesman he made it an easy experience buying my car nearly two years ago. making a big purchase can be nerve wracking but tim made it as easy as it could get. I would not hesitate to go back to tim and suburban ford to purchase another vehicle in the future. also I have recently recommended him to a friend who leased a car two weeks ago and will advise more people to go see him. More
by go blue
Employees Worked With
Tim Snell
March 02, 2015
Thank you Mandy Simon - EXCEPTIONAL service @ Suburban Ford! I had been contemplating a Lease/Buy for quite some time, and Mandy Simon helped me navigate my options while providing outstanding customer service a I had been contemplating a Lease/Buy for quite some time, and Mandy Simon helped me navigate my options while providing outstanding customer service and financing knowledge. She helped me lease a 2015 Ford Escape, and made the entire experience pleasant and easy! I look forward to my next vehicle at Suburban Ford, which is definitely one of the nicest dealerships I've had the chance to visit...staff is super helpful and friendly, service department looks like an Apple store (clean and high tech). Finance department had the transaction completed in record time!!! Thanks Mandy and everyone who helped at Suburban Ford! More
by Reba
Employees Worked With
Madeline Simon
February 28, 2015
Best Ever!! After a Fun day at the dealer..Mandy made it even more amazing. We love our Truck! My husband is now Built Ford tough!! Could'nt have done it withou After a Fun day at the dealer..Mandy made it even more amazing. We love our Truck! My husband is now Built Ford tough!! Could'nt have done it without her?? Thank You More
by fiesha
Employees Worked With
Jeremy Johnson, Madeline Simon
February 27, 2015
Love my new Ford focus!!!?? Very pleased with the professionalism and friendly service of Dave our dealer!! The staff very knowledgeable and accommodating to our needs and financ Very pleased with the professionalism and friendly service of Dave our dealer!! The staff very knowledgeable and accommodating to our needs and financial evaluation complete. Love my Ford focus!!! More
by lildeb
Employees Worked With
Jeremy Randolph
February 21, 2015
Leased a 2015 Ford Escape from Joe Franzoni (Suburban Ford) Had a real easy experience leasing a 2015 Ford Escape from Joe Franzoni at Suburban Ford. This is my 4th lease from Joe and will continue leasing eve Had a real easy experience leasing a 2015 Ford Escape from Joe Franzoni at Suburban Ford. This is my 4th lease from Joe and will continue leasing every 2 years. Every step was easy and it took less than an hour to do all the paper work, get in my new vehicle, have features explained, and back on the road. More
by yodascott
February 20, 2015
Carfusion Gone Searching for a car is always difficult. Prices, options and what rebates are available always change. Chris did an excellent job of presenting what Searching for a car is always difficult. Prices, options and what rebates are available always change. Chris did an excellent job of presenting what was there. I didn't feel pressured from him to make a decision on the spot. I would recommend visiting there to look for a vehicle. More
by Jan
February 19, 2015
OUTSTANDING this is our 3rd Lease and all 3 times it has been an excellent experience dealing with John Toppi and Mark Lange they are both very professional at this is our 3rd Lease and all 3 times it has been an excellent experience dealing with John Toppi and Mark Lange they are both very professional at their job they are credit to Suburban Ford More
by ERICKOPSCH
Employees Worked With
John Toppi
February 17, 2015
Purchased a new vehicle I've been shopping for a car for a little while and wasn't very pleased with my visits to a number of other dealerships. Just on a whim I decided to s I've been shopping for a car for a little while and wasn't very pleased with my visits to a number of other dealerships. Just on a whim I decided to stop at Suburban Ford. My initial thought was to purchase a used car but a day later I drove off with a beautiful brand new Ford Fusion. I highly recommend Suburban. Sales Executive Andrew Vultaggio is the best. He got the car I wanted with no hassles. Him and Justin Osen made things comfortable and easy. I am thoroughly pleased. More
by a.m.t.
Employees Worked With
Justin Osen
February 10, 2015
Professional, Knowledgeable, and Friendly John Russo is a very friendly, professional and knowledgeable salesman. My overall experience at Suburban Ford of Sterling Heights was rather pleasa John Russo is a very friendly, professional and knowledgeable salesman. My overall experience at Suburban Ford of Sterling Heights was rather pleasant with no worries. Everything went smooth from start to finish with my car purchase. I would highly recommend to friends and family. I will definitely be back for my next purchase. More
by kshruga
February 07, 2015
1 Word...Awesome My experience was at the dealership was as I said...AWESOME !! My salesman John Frank, is a great salesman. Walked me thru the entire process and we c My experience was at the dealership was as I said...AWESOME !! My salesman John Frank, is a great salesman. Walked me thru the entire process and we closed the deal the same day. Check this place out , and I promise you will not be disappointed More
by jrsrjo
Employees Worked With
John Frank, Brian Lagodna
