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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,953 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,953 reviews
April 14, 2015
A great place to shop . I went there with my daughter after going to a many other dealership and i found this to be the best place with to shop and ready good customer servic I went there with my daughter after going to a many other dealership and i found this to be the best place with to shop and ready good customer service ... :-) More
by Fordman
Employees Worked With
Mike Smitley
April 10, 2015
2014 Edge Everything was fine, Josh did a great job. JT was very knowledgeable in finance dept. and very nice. Second vehicle we have purchased since Dec. at S Everything was fine, Josh did a great job. JT was very knowledgeable in finance dept. and very nice. Second vehicle we have purchased since Dec. at Suburban Ford. More
by Januzzi
Employees Worked With
Josh M.
April 08, 2015
Always taken care of Whether it be a car repair, oil change, or purchasing a new vehicle I have always be treated right, fair, and like an important customer at suburban F Whether it be a car repair, oil change, or purchasing a new vehicle I have always be treated right, fair, and like an important customer at suburban Ford. The pricing and quality also cannot be beat. More
by DStreit4
Employees Worked With
April 07, 2015
Very pleased I have the utmost trust and respect for Brian Lagodna and his team! I purchased my Fusion from Zach Simpson in December and have been very happy with I have the utmost trust and respect for Brian Lagodna and his team! I purchased my Fusion from Zach Simpson in December and have been very happy with it. When I took it to another Ford dealership for an oil change I was told I needed to purchase many other items. I took my car back to Brian Lagodna and he got me right in and checked my car promptly. He kept me informed on what was going on and even took me in the back to show me that my brakes were in fact new, contrary to what was told to me at another dealership. They washed my car and brought the joy back to me! I will only deal with Brian and his team! More
by Genny
Employees Worked With
Brian Lagodna
April 06, 2015
effecient Quick and easy!! The sales department was very friendly, they offered water and coffee and were very attentive. I was looking for a last year model th Quick and easy!! The sales department was very friendly, they offered water and coffee and were very attentive. I was looking for a last year model that was on the lot and i got a great deal!! More
by fborawski
Employees Worked With
Kellie Kraemer
April 04, 2015
Love this place! The over all service is great!! Working with the sales teams and the service department was amazing. Bought my new f150 here and I will never take it The over all service is great!! Working with the sales teams and the service department was amazing. Bought my new f150 here and I will never take it any where else for oil changes or service. I would recommend any to come here!!! More
by Steve
Employees Worked With
Kyle Dahl , James Tuckett, Michael Tear
April 04, 2015
Worked out well. I have been working with Nicole for a few years and she always remembers me. We couldn't work out a deal but she said she would call me if something I have been working with Nicole for a few years and she always remembers me. We couldn't work out a deal but she said she would call me if something looked promising. Well, she did! She called to see if I was still interested and we worked out a deal rather quickly. More
by Shannon
April 04, 2015
Great sale staff Rick Kramer This guy is honest and helpful, we have brought many vehicles from him, he makes buying a car less stressful and gets it done quick. He helps us wit This guy is honest and helpful, we have brought many vehicles from him, he makes buying a car less stressful and gets it done quick. He helps us with our choice of vehicles, encourages us to test drive the car before making our choice. More
by LindaT
March 29, 2015
Don't give them your trade in I gave them a trade in truck- they offered me $500 for it. Two days later it's on their lot for 7300$ They didn't even fix the small dent in front I gave them a trade in truck- they offered me $500 for it. Two days later it's on their lot for 7300$ They didn't even fix the small dent in front . More
by Bigjoe
March 27, 2015
Liking my new Ride! Both Mandy and TJ were great to work with. Mandy looked for my vehicle and found it. It only took a day. Among all else she was a great salesperson Both Mandy and TJ were great to work with. Mandy looked for my vehicle and found it. It only took a day. Among all else she was a great salesperson and TJ was an awesome Finance personnel. Thank you LaShawn Carr Im Liking my new Ride!!!! More
by mickey
Employees Worked With
Justin Osen, Madeline Simon
