Back

Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,040 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
Contact Dealership

40333 Van Dyke Avenue

Sterling Heights, MI

48313

Directions

By Type

Showing 2,040 reviews

December 28, 2015

Awesome! Every time I go to Suburban Ford I have an awesome experience. Whether I go for service or sales the staff is always knowledgeable and friendly. More

by YO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley, James Saelens
Dec 28, 2015 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

December 28, 2015

New oil change building After purchasing a new explorer from Suburban Ford i took it in for the 1st oil change and was very pleased that i no longer needed make an appointmen More

by Doug swit service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2015 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! It's great to hear that you were in and out in less than 20 minutes! We look forward to working with you again upon your return!

December 26, 2015

Best Sales Person Ever We just leased 2 vehicles, 2016 Ford Explorer and 2016 Escape from Suburban Ford of Sterling Heights. Our Sales Person Kellie Kraemer is the only per More

by Barb and Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Kraemer
Dec 28, 2015 -

Suburban Ford of Sterling Heights responded

Barb and Randy, thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you have always had a positive experience with Kellie! Congratulations, and enjoy your new vehicles! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

December 26, 2015

Recall Very helpful on recall car was completed and rental was given The service department was very professional and helpful I would highly recommend this d More

by Karen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley, Jaclyn Comardo
Dec 28, 2015 -

Suburban Ford of Sterling Heights responded

Karen, we are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future.

December 26, 2015

"Great Showroom & Great Salesman" We have been leasing our vehicles at Suburban Ford, Sterling Heights for a few years. Our experience is always pleasant, and very professional. High More

by Dave & Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Porzondek, Brian Moore
Dec 28, 2015 -

Suburban Ford of Sterling Heights responded

Dave and Joanne, it’s always nice to hear from our customers. We are very happy to hear you have been so satisfied with your dealership experience and we look forward to working with you again in the near future!

December 26, 2015

Great customer service I have been dealing with Suburban Ford for many years and have never been disappointed. They have made the process of leasing or purchasing (I have More

by kp1349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2015 -

Suburban Ford of Sterling Heights responded

Thank you for the feedback! We are pleased to hear that you have never been disappointed with your experience here! We strive to make sure every customer is satisfied and we are so glad that you have been! We hope to work with you again soon!

December 19, 2015

Excellent Service, Knowledgeable, Great Experience My experience at Suburban Ford of Sterling Heights was excellent. I am a return customer and my sales person, Jim Belk, is always great. Jim is know More

by Tracy in Sterling Heights, MI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Suburban Ford of Sterling Heights responded

Tracy, we always appreciate positive feedback and we are happy to hear we met all of your car shopping needs yet again when you purchased your new vehicle with Jim!. We look forward to working with you again upon your return!

December 16, 2015

exactly what we wanted! Mark was very helpful and courteous to us and my children,made this whole process easy,and fast.I WOULD DO BUSINESS WITH HIM AGAIN!!! THANK YOU!!! More

by joycetnewcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeVergilio
Dec 16, 2015 -

Suburban Ford of Sterling Heights responded

We are happy you had such a great experience at our dealership with Mark. Customer service is our number one priority and we look forward to serving you again in the future!

December 12, 2015

Review of Suburban Ford I was extremely satisfied with my experience at Suburban Ford. Joe Franzoni and James Dluzynski were extremely knowledgeable, courteous, helpful, and More

by Fusiongirl432
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Dluzynski
Dec 14, 2015 -

Suburban Ford of Sterling Heights responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle with Joe and James. It's great that they could show you excellent customer service and make you a satisfied customer! We hope you enjoy your new car and we look forward to working with you again!

December 12, 2015

Great dealership Friendly, helpful, caring and always available to help me with my car or anything related to my lease. I recommend suburban ford of Sterling Heights!! More

by Jjpleva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snell, Emilia Gonzalez, Brian Moore
Dec 14, 2015 -

Suburban Ford of Sterling Heights responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future! Enjoy your new vehicle!

...
169
...