Suburban Ford of Sterling Heights

Excellent, professional, courteous customer service!! I purchased a brand new 2015 Ford Escape for my wife. We were treated with respect and courteous service. We will use Suburban Ford for future vehicl I purchased a brand new 2015 Ford Escape for my wife. We were treated with respect and courteous service. We will use Suburban Ford for future vehicle purchases. More

Excellent custmer service. Professional, efficient, friendly I bought my new Ford Fusion in October of 2012. My salesperson was Kellie Kraemer and she was amazing. She was very patient with all of my question I bought my new Ford Fusion in October of 2012. My salesperson was Kellie Kraemer and she was amazing. She was very patient with all of my questions and thoroughly explained all my options while maintaining a sunny, friendly disposition. I felt I walked away ( or should I say drove away ) with a great price and a beautiful new car. If you are looking to test drive or purchase a new car, make sure to ask for Kellie. Since then I have had all of my regular maintenance performed there. Great price for oil change and inspection. The customer service is always friendly and I have never had to wait longer than the time they estimated. The dealership itself is beautiful; snack bar, lounge, even free wifi. Highly recommend Suburban Ford of Sterling Heights to anyone! More

Great experience My Wife and I visited Sal at Suburban Ford to test drive a Ford Explorer. Sal made sure everything was in order; vehicle was outside the door waiting My Wife and I visited Sal at Suburban Ford to test drive a Ford Explorer. Sal made sure everything was in order; vehicle was outside the door waiting for our arrival. Thank you More

THE OLD JOKE, F O R D, MEANT F-FIX,O-OR,R-REPAIR,D-DAILY!!!! THE SERVICE AT SUBURBAN FORD HAS CHANGE THE OLD FORD CAR JOKE TO F-FRIENDLY,O-OUTSTANDING,R-REPAIRS,D-DONE DAILY!!!!!!GOOD JOB TO SUBURBAN FORD SERVIC THE SERVICE AT SUBURBAN FORD HAS CHANGE THE OLD FORD CAR JOKE TO F-FRIENDLY,O-OUTSTANDING,R-REPAIRS,D-DONE DAILY!!!!!!GOOD JOB TO SUBURBAN FORD SERVICE DEPARTMENT !!!!! More

New Car Sale I had a great experience purchasing my new vehicle at Suburban Ford of Sterling Heights. From the beginning with my salesperson, Nicole Elder to the I had a great experience purchasing my new vehicle at Suburban Ford of Sterling Heights. From the beginning with my salesperson, Nicole Elder to the financing end with Sarah Long. Both were extremely helpful, efficient and professional. -Michele V More

Easy car buying and great trade-in experience. I have bought or leased five vehicles from Suburban Ford and I keep going back because the people are always friendly and always work with me to get m I have bought or leased five vehicles from Suburban Ford and I keep going back because the people are always friendly and always work with me to get me the best deal on the type of vehicle I want. The process is quick and the quality of the vehicles is beyond compare. I will continue to purchase future new vehicles through Suburban Ford. More

It was a pleasure working with Jon Lease. He has my business It was a pleasure working with Jon. He will continue to have my business in the future and will be recommenced to others. Nice job Jon!! It was a pleasure working with Jon. He will continue to have my business in the future and will be recommenced to others. Nice job Jon!! More

Great experience Suburban Ford of Sterling Heights is one of the best dealerships in Metro Detroit area. Representative was very helpful, didn't put any pressure and w Suburban Ford of Sterling Heights is one of the best dealerships in Metro Detroit area. Representative was very helpful, didn't put any pressure and was very polite. Overall I can say that my experience was great and I am completely satisfied with my purchase. More

excellent service people I had a great experience and alot of help from the service reps. I was having major car trouble, they kept me informed about the parts arriving, I was I had a great experience and alot of help from the service reps. I was having major car trouble, they kept me informed about the parts arriving, I was able to get in quickly to get the work done and was also able to get a loaner at no charge to me. I loved it. Thank you More