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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,040 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,040 reviews

January 16, 2016

New car buyer Outstanding personal attention in what I was looking for in Ford Truck. A great buying experience , a lot of attention to detail. My next purchase wil More

by Chris52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snell
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Chris, we are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

January 16, 2016

excellent service top notch Excellent service top notch service personal will see to that all your needs are met and questions answered very knowledgeable friendly courteous sale More

by Michael tibbits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Emilia Gonzalez
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Michael, we always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Ford. We look forward to servicing your vehicle and helping you out with the next one!

January 16, 2016

Visits. People & service were great. Appts. were meet on time & knowledge of concerns were meet.. Jim Saelins (service) & Rich Kramer (Sales) do a great job. More

by white hair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Saelens
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

January 15, 2016

Great Jaclyn Camardo is amazing. she is very professional, fast and accurate. I try to only talk to her when I bring my car in for service. More

by szkrybalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Comardo
Jan 15, 2016 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Jaclyn and we look forward to serving you again in the future!

January 14, 2016

Excellent dealership and all the employees You can't ask for a better group of people to go see when looking to buy the right car and what your looking for. They take care of their customers b More

by MustangB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Osen, Ian Porzondek, Brian Lagodna, Brian Moore, Michael Tear, Anthony Mazza
Jan 15, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

January 12, 2016

A Friendly Ford Dealer My husband and I have now purchased 4 cars from Suburban Ford since 2011. Our salesman, John Russo, helped us with all of the transactions. He is the More

by vetabrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Long, Colette Erikson, Jaclyn Comardo
Jan 13, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for your feedback and continued business! We are pleased to hear that your experiences with us have been so positive and that John could provide you with the customer service you deserve! We look forward to working with you again for the next one!

January 09, 2016

Used Vehical purchase My experience was excellent when I purchased a used 2014 Ford Focus from Mark - He had us in and out in no time - Marks a great guy to work with. More

by maryl83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (MJ) Naeyaert
Jan 11, 2016 -

Suburban Ford of Sterling Heights responded

Mary, congrats on purchasing your new 2014 Ford Focus! It is great that Mark could make your experience fast and easy! Enjoy your new Ford and we hope to work with you again soon!

January 09, 2016

Awesome experience from start to finish James Tuckett & Sarah Long were great! Suburban Ford has always been my first choice - great service, friendly staff and the best prices. Best dealers More

by CMUrentz89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tuckett, Sarah Long
Jan 11, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. It is great that we are your first choice and we hope we stay that way! We hope to work with you again soon!

January 02, 2016

Above and beyond We had the best salesman Joe Franzoni and the team from the credit department, that totally made our purchase a excellent one. As a lot of Michigander More

by lindamcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom McPhearson
Jan 04, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for your feedback! It is great that Joe and the rest of our team could make your car buying experience an excellent one! We strive to have the best customer service and it is great that you were given that! We hope you are enjoying your new vehicle and we look forward to working with you again in the future!

December 31, 2015

Used vehicle purchase Great service, professional, attention to customer satisfaction. Spent time reviewing the aspects of the car to my satisfaction. Vehicle was in grea More

by Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Aaron Woodall
Jan 04, 2016 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

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