Suburban Ford of Sterling Heights

Was very professional and not pressuring. Upon arriving I was asked if I could be helped and who was I their to see. They also had me seated and asked if they could get me anything to drink. Upon arriving I was asked if I could be helped and who was I their to see. They also had me seated and asked if they could get me anything to drink. Was treated very nice by my salesman Jeremy Randolph and he went over all my options and put no pressure on me at all. I presently own a 2009 Ford Fusion and I go to this dealership for all my car maintanance and love the service. Always try's very hard to get me right in and out without a lot of waiting. More

Goes Above And Beyond When You Have A Salesman Who Really Listen's & Knows What You Like & Don't Like Your Going To Return Again & Again Whenever Your In Need Of A New Vehi When You Have A Salesman Who Really Listen's & Knows What You Like & Don't Like Your Going To Return Again & Again Whenever Your In Need Of A New Vehicle & Recommend Them To Anyone You Know And We Loved Our 2010 Ford Focus And When It Was Totaled In A Car Accident We Came And Leased Another Ford Focus And When Our Lease Was Up On Our F-150 We Decided To Buy This One. We're Happy, Happy, Happy Bob & Pam Reinke More

I love my new 2015 F150 I Love my new f150 I leased at suburban ford of sterling heights. The staff at this dealership are well trained and very professional not to say the I Love my new f150 I leased at suburban ford of sterling heights. The staff at this dealership are well trained and very professional not to say the least and the dealership itself is super nice and up to date it really shows how they keep this place clean !!!! Thanks again Suburban you are awesome !!! More

easy in and straight to point customer orientated service i Have purchase mutable vehicles from suburban over the last 15 years I am very pleased with there staff from sales to service .It is amazing feelin i Have purchase mutable vehicles from suburban over the last 15 years I am very pleased with there staff from sales to service .It is amazing feeling of trust you will experence from both departments .i have always felt that they have put my needs at the top of the list .they are extremely customer orientated i have been to other dealers but they do not compare to these guys . walk in the front door an see for yourself. More

Professional, Courteous staff. Great staff, love bringing my business to the professionals that know how to get it done. Look forward to working with them well into the future. Great staff, love bringing my business to the professionals that know how to get it done. Look forward to working with them well into the future. More

Awesome first time leaser experience Just got my first lease through suburban in November and i am so happy with everything. They worked with me to find the car that was just right for me Just got my first lease through suburban in November and i am so happy with everything. They worked with me to find the car that was just right for me and also in my budget, even after I leased they have called to make sure everything was going well. Great choice for anyone looking to get into a nice new vehicle that is affordable! More

Awesome Experience All Around Suburban Ford made our buying experience the best we've had in ANY dealership ever! From the moment we walked through the door, to the minute we dro Suburban Ford made our buying experience the best we've had in ANY dealership ever! From the moment we walked through the door, to the minute we drove off in our new Escape we were treated like real valued customers! There was no high pressure sales and once we decided on the vehicle we wanted, the rest was smooth sailing! Would definitely recommend Suburban Ford! More

Great experience! Suburban Ford made it so easy for me to leave with a car I love. Despite financial difficulties, they worked with me to get the car I wanted for a rea Suburban Ford made it so easy for me to leave with a car I love. Despite financial difficulties, they worked with me to get the car I wanted for a reasonable price. The customer service skills are so great, and I'd recommend it to anyone! More

Very Satisfied with Jon Lease and his professional approach I first contacted Jon by phone, he was able to provide me an approximate price for the vehicle my wife and I were looking for from two other dealers a I first contacted Jon by phone, he was able to provide me an approximate price for the vehicle my wife and I were looking for from two other dealers as well. Jon responded in a very professional manner and we decided to lease the vehicle from Suburban Ford, his recommended options and the SUV he suggested for us to lease, fit our needs and price range perfectly. Overall excellent service and attention on a very busy day at Suburban Ford. We have not had to service our vehicle as yet, but will look forward to taking our new Escape in for service when required. More

Satisfied customer My experience with Suberban Ford and especially my salesperson...Tammy Penna was exceptional. She went above and beyond to get me everything I wante My experience with Suberban Ford and especially my salesperson...Tammy Penna was exceptional. She went above and beyond to get me everything I wanted in my new truck. I never felt pressured and no question was unanswered. The facility was beautiful and clean. They went out of their way to make sure we were comfortable, offering beverages,ect. Will be back again. More