Suburban Ford of Sterling Heights

AWESOMELY FANTASTIC SALES EXPERIENCE John Halsey was the absolute best salesman ever. He was kind polite. He did not stalk my life like most salesman. He called me when he said he woul John Halsey was the absolute best salesman ever. He was kind polite. He did not stalk my life like most salesman. He called me when he said he would. He was available when I arrived. When there was a delay he explained it. He explained the process step by step in great detail. He suggested I compare a couple of cars. I purchased a 2012 GMC Terrain. I LOVE it. If you go to Suburban Ford to purchase a vehicle you cannot go wrong with John Halsey! My finance person Vito was just as awesome. He explained the paper work. He worked hard to get me an aggressive deal. He shared some great information about my credit. Awesome team! Awesome experience! I will continue to recommend those two to everyone I know and strangers too! More

"As you wish" I have followed my salesman from Causley to here. Even though he no longer is in the selling function, he gets me sales person that fills the requirem I have followed my salesman from Causley to here. Even though he no longer is in the selling function, he gets me sales person that fills the requirements: make, model, monthly payment. I do not get pressured into additional warranties. Financing always goes smoothly. I believe this is upwards to ten plus new and used cars through the years. More

Buying a Used 09 Ford Focus Pretty great at what he does, everything was processed the same day within a good hour and a half! I would definitely recommend him for future service Pretty great at what he does, everything was processed the same day within a good hour and a half! I would definitely recommend him for future service to others! "Thumbs Up!" More

Fantastic experience overall John was a wonderful and competent salesman. I bought a 2012 Equinox, and he facilitated the sale flawlessly. He was kind, polite and knowledgable. Su John was a wonderful and competent salesman. I bought a 2012 Equinox, and he facilitated the sale flawlessly. He was kind, polite and knowledgable. Suburban Ford certainly is lucky to have such a wonderful representative. John always returned phone calls promptly, and answered all of my questions throughout my vehicle purchase. More

2009 Mustang Bought a 2009 Mustang from John. He was very courteous to work with and took plenty of time to answer my questions. John didn't just sell me a car, he Bought a 2009 Mustang from John. He was very courteous to work with and took plenty of time to answer my questions. John didn't just sell me a car, he helped me buy exactly the one I was looking for. Thanks John. Look forward to doing business again! More

Great experience. I saw a vehicle I liked through another website and inquired about it. Within 24 hours Brad contacted me about the vehicle. I was having some issue I saw a vehicle I liked through another website and inquired about it. Within 24 hours Brad contacted me about the vehicle. I was having some issues waiting on my insurance check from a claim and Brad stayed patient and positive. I didn't feel pressured and he worked with me and a little over a week later, I had the vehicle I wanted. Truly great experience. More

great service Was very helpful didnt pressure us into getting a vehicle and the service was great would highly recommend even the finance department was very helpfu Was very helpful didnt pressure us into getting a vehicle and the service was great would highly recommend even the finance department was very helpful and give good advice for first buyers More

Terry Lange is the best Sales Consultant ever! My Husband and I purchased a used Truck on Saturday April 23, 2016. We were completely impressed with Terry Lange. I will recommend him to everyone I My Husband and I purchased a used Truck on Saturday April 23, 2016. We were completely impressed with Terry Lange. I will recommend him to everyone I know! He was very kind, polite and very professional! He was very patient with my Husband and I. He genuinely wanted us to find the truck we were happy to purchase. He is definitely is an important assist to this dealership! Thank you fir the wonderful experience! Take Care More

Extremely helpful, not pushy, friendly, honest, The best people in the world who will go out of their way to help in every way to get you into the vehicle that you're looking for. Truly the used car The best people in the world who will go out of their way to help in every way to get you into the vehicle that you're looking for. Truly the used car sales team will become your family for many years to come after the sale. More

Absoluetly Amazing Experience Terry helped me pick out my 2013 Ford Fusion, he understood my price limit and the criteria I specified. His customer service is nothing short of extr Terry helped me pick out my 2013 Ford Fusion, he understood my price limit and the criteria I specified. His customer service is nothing short of extraordinary with his help i was able to pick out the PERFECT car. His ability to develop customer comfortability was something surprising, for example, when he personally pulled my vehicle around he was already playing the legendary band Led Zeppelin (Ramble on). He really understands how to make your experience a delight rather than a hassle. I went to numerous dealerships before hand and left dissatisfied. Terry stood out, that is the only reason I was able to receive the amazing deal that I did. I will be directing every person I know in the market to Terry. More