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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,986 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,986 reviews

January 18, 2016

Professional, Courteous staff. Great staff, love bringing my business to the professionals that know how to get it done. Look forward to working with them well into the future. More

by Edgelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tuckett
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

We are happy to hear that you had a positive experience at our dealership! We look forward to working with you again when you're ready for the next one!

January 18, 2016

Awesome first time leaser experience Just got my first lease through suburban in November and i am so happy with everything. They worked with me to find the car that was just right for me More

by AbbeyStewart09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snell
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your lease and your experience met all of those goals! We hope you are enjoying your vehicle and we look forward to working with you again when you're ready!

January 17, 2016

Awesome Experience All Around Suburban Ford made our buying experience the best we've had in ANY dealership ever! From the moment we walked through the door, to the minute we dro More

by M & M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Tuckett
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear you had a positive experience with us! Congratulations, and enjoy your new Escape! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

January 16, 2016

excellent service top notch Excellent service top notch service personal will see to that all your needs are met and questions answered very knowledgeable friendly courteous sale More

by Michael tibbits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Emilia Gonzalez
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Michael, we always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Ford. We look forward to servicing your vehicle and helping you out with the next one!

January 16, 2016

Visits. People & service were great. Appts. were meet on time & knowledge of concerns were meet.. Jim Saelins (service) & Rich Kramer (Sales) do a great job. More

by white hair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Saelens
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

January 16, 2016

Great experience! Suburban Ford made it so easy for me to leave with a car I love. Despite financial difficulties, they worked with me to get the car I wanted for a rea More

by Nicoleannaxo93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Vultaggio, Sarah Long, Jaclyn Comardo
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Nicole, we are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

January 16, 2016

Very Satisfied with Jon Lease and his professional approach I first contacted Jon by phone, he was able to provide me an approximate price for the vehicle my wife and I were looking for from two other dealers a More

by Bob and Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lease
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new Escape and your experience with Jon met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

January 16, 2016

Satisfied customer My experience with Suberban Ford and especially my salesperson...Tammy Penna was exceptional. She went above and beyond to get me everything I wante More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Matt, we are so happy to hear that Tammy went above and beyond to make sure you got the truck you wanted, with all the features you desired! Customer service is our top priority and we are so pleased that she provided that for you. Enjoy your new truck and we hope to work with you again in the future!

January 16, 2016

New car buyer Outstanding personal attention in what I was looking for in Ford Truck. A great buying experience , a lot of attention to detail. My next purchase wil More

by Chris52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snell
Jan 18, 2016 -

Suburban Ford of Sterling Heights responded

Chris, we are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

January 15, 2016

Great Jaclyn Camardo is amazing. she is very professional, fast and accurate. I try to only talk to her when I bring my car in for service. More

by szkrybalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Comardo
Jan 15, 2016 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Jaclyn and we look forward to serving you again in the future!

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