Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Awesome experience from start to finish James Tuckett & Sarah Long were great! Suburban Ford has always been my first choice - great service, friendly staff and the best prices. Best dealers James Tuckett & Sarah Long were great! Suburban Ford has always been my first choice - great service, friendly staff and the best prices. Best dealership hands down! More
Above and beyond We had the best salesman Joe Franzoni and the team from the credit department, that totally made our purchase a excellent one. As a lot of Michigander We had the best salesman Joe Franzoni and the team from the credit department, that totally made our purchase a excellent one. As a lot of Michiganders our credit was not what it used to be. We explained how our hardship was a tribute to a accident my husband had on his job. We truly appreciate the way they went to bat for us to get the exact car we wanted. We also had the help to learn all about our new car from James, he helped us understand all the new gadgets in our new car. He was so helpful and polite (great job James). Thank you all!!!!! More
Used vehicle purchase Great service, professional, attention to customer satisfaction. Spent time reviewing the aspects of the car to my satisfaction. Vehicle was in grea Great service, professional, attention to customer satisfaction. Spent time reviewing the aspects of the car to my satisfaction. Vehicle was in great shape when I picked it up More
Awesome! Every time I go to Suburban Ford I have an awesome experience. Whether I go for service or sales the staff is always knowledgeable and friendly. Every time I go to Suburban Ford I have an awesome experience. Whether I go for service or sales the staff is always knowledgeable and friendly. More
New oil change building After purchasing a new explorer from Suburban Ford i took it in for the 1st oil change and was very pleased that i no longer needed make an appointmen After purchasing a new explorer from Suburban Ford i took it in for the 1st oil change and was very pleased that i no longer needed make an appointment for an oil change Suburban Ford has opened a seperate building for oil changes and tire services and i was in and out in less than 20 minutes More
Best Sales Person Ever We just leased 2 vehicles, 2016 Ford Explorer and 2016 Escape from Suburban Ford of Sterling Heights. Our Sales Person Kellie Kraemer is the only per We just leased 2 vehicles, 2016 Ford Explorer and 2016 Escape from Suburban Ford of Sterling Heights. Our Sales Person Kellie Kraemer is the only person we have and ever will work with. She is amazing! She gets us what we want with absolutely no problems, hassles, etc. I would not even think of dealing with anyone else or any other dealer. All of the services they offer are amazing. We love our Ford vehicles and we love Kellie. More
Recall Very helpful on recall car was completed and rental was given The service department was very professional and helpful I would highly recommend this d Very helpful on recall car was completed and rental was given The service department was very professional and helpful I would highly recommend this dealership More
"Great Showroom & Great Salesman" We have been leasing our vehicles at Suburban Ford, Sterling Heights for a few years. Our experience is always pleasant, and very professional. High We have been leasing our vehicles at Suburban Ford, Sterling Heights for a few years. Our experience is always pleasant, and very professional. Highly recommend... More
Great customer service I have been dealing with Suburban Ford for many years and have never been disappointed. They have made the process of leasing or purchasing (I have I have been dealing with Suburban Ford for many years and have never been disappointed. They have made the process of leasing or purchasing (I have done both) a new vehicle an easy process. The salesmen don't forget about you after the sale, but are there if you need them afterwards. Service center at Suburban is the best! More
Excellent Service, Knowledgeable, Great Experience My experience at Suburban Ford of Sterling Heights was excellent. I am a return customer and my sales person, Jim Belk, is always great. Jim is know My experience at Suburban Ford of Sterling Heights was excellent. I am a return customer and my sales person, Jim Belk, is always great. Jim is knowledgeable, helpful, honest and fun! Great experience and will always go back! More