Suburban Ford of Sterling Heights

Friendly, courteous service Huge dealership with immense selection of used cars. While I was waiting to speak with Mike, I noticed a few customers come in and they were greeted Huge dealership with immense selection of used cars. While I was waiting to speak with Mike, I noticed a few customers come in and they were greeted immediately and asked if they needed assistance. I dealt with Mike and he was friendly, courteous and concerned with making sure everything was right. I ended up buying a car from him and am very pleased about the buying experience here. I also like the fact that Mike is very low key and questioned me more than once to make sure I didn't have any unresolved issues regarding anything about the purchase/car. I didn't finance through there, but the Finance Manager Vito was friendly and professional as well. More

Mikes the man if you're looking for a car!!! Mike sold me a car last week. Throughout the process Mike was professional and enthusiastic. He was patient and went above and beyond to meet our ne Mike sold me a car last week. Throughout the process Mike was professional and enthusiastic. He was patient and went above and beyond to meet our needs and make the buying experience a positive one. I will highly recommend Mike to others and will be sure to call on him in the future for car purchases. Thanks Mike for taking such great care of us!!! More

Excellent service!!!! Leah was phenomenal!!! She was so personable, went over everything on the vehicle and answered any questions we had! Had the car ready ahead of time f Leah was phenomenal!!! She was so personable, went over everything on the vehicle and answered any questions we had! Had the car ready ahead of time for us we got there a half hour early and she already had everything ready for us. Would definitely recommend her to anyone if your looking for a car. And plan to come to her in the future when we need another vehicle! More

Son's first car Terry is a young guy with a knack to sell cars. He showed just enough attention to you, not pushy at all. I had a few concerns about the condition of Terry is a young guy with a knack to sell cars. He showed just enough attention to you, not pushy at all. I had a few concerns about the condition of the body & he had them immediately addressed. I'd have no hesitation recommending him. More

Professional, Not Pushy, Patient & Helpful! I had heard about Suburban Ford being the #1 dealer in the state of Michigan through the grapevine. When my daughter had been having a difficult time I had heard about Suburban Ford being the #1 dealer in the state of Michigan through the grapevine. When my daughter had been having a difficult time finding the exact car she had wanted and the prices being offered at other dealerships were out of her range, I decided to give them a call. I was connected to Terry Lange through the dealer operator and this man couldn't have been more patient, kind or helpful. He stayed on the phone with me for about 20 minutes and gave me the information about cars on their lot that suited her wish list and price range. Not once, did he give me the usual "car sales" run around. My daughter and I decided to go and visit Terry in person to review the cars he told me about. Not only did Terry and Suburban Ford find her the Ford Escape that she had been wanting (miles, options and color) but at a lower price AND finance rate than had been offered to her by other dealerships. This was my daughters first newer car purchase with a loan she obtained all by herself at 21, and exactly the experience I had wanted her to have (which I told both Terry and his Manager!) She was extremely frustrated at the other dealership but now she is extremely happy and LOVES HER CAR!! We WILL be back to do business with Terry, Brian Lagodna (Used Car Sales Manager) and Vito Vultaggio (Finance Manager) again in the very new future! Thank you all! More

Great salesman, even better guy. I went in to look for a new truck and Scott was a huge help in every way. He listened to what I wanted and made it happen. He was professional and cou I went in to look for a new truck and Scott was a huge help in every way. He listened to what I wanted and made it happen. He was professional and courteous, and above all, honest. I am glad I got to meet him, and I am glad he worked so hard to make my purchase as smooth as possible. Thanks Scott! More

Awesome person He is really down to earth and doesn't pressure you into anything. Listen to your needs Worked with Joe Frazoni, But was greeted by Lisa Elder and He is really down to earth and doesn't pressure you into anything. Listen to your needs Worked with Joe Frazoni, But was greeted by Lisa Elder and she is a very nice person More

GoRo for a Good Deal Pleasant without pushiness. Just what I preferred when I met sales consultant Roman. My preferred car was missing, but the test drive allowed on other Pleasant without pushiness. Just what I preferred when I met sales consultant Roman. My preferred car was missing, but the test drive allowed on other vehicles and interesting proposals was worth my time. Visit this dealership today! ;D More

First Class! When looking to get a new vehicle you gotta see Nicole Elder she is first class! Very good job very attentive and works very good deals to take care o When looking to get a new vehicle you gotta see Nicole Elder she is first class! Very good job very attentive and works very good deals to take care of her customers! What else can be said, the dealership is top notch as well. Very courteous and polite its great to have a dealership in the area like this! More