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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.5
2,119 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,119 reviews

August 09, 2017

good overall i never felt uncomfortable asking questions. that means a lot to.me. they repeated what I needed to know. Alex was always with a smile. More

by lorree111k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Apess
Aug 23, 2017 -

Suburban Ford of Sterling Heights responded

Thank you! We hope to serve you again in the future!

August 08, 2017

Totally Surprised I came to this dealership after I had gone to 2 other Ford dealerships and was told that there wasn't anything that they could do for me. Let me just More

by Litalu42967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mexico
Aug 23, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

August 04, 2017

another new car purchase Working for ford motor company I have dealt with many dealerships and have not found a better one than suburban ford and joe franzoni. We have bought More

by carrieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Tuckett
Aug 07, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

July 28, 2017

Great Experience Salesman: Michael LaRose really went the extra mile (or possibly miles) with me today, along with Used car Managers: Brian Lagodna! Thank you guys for More

by Matt butt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Mike Larose
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with Michael! Looking forward to your next visit!

July 28, 2017

Always Great Job Joe Franzoni always does Great Job and would come back to work with him ! I feel very comfortable and have great experience. Highly recommend Joe ! More

by Terry Yee
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

July 28, 2017

FANTASTIC Experience We have just bought our 3rd car from Tammy Penna at Suburban Ford.She is the absolute best! She is very knowledgeable and very trustworthy but also ve More

by Sheri Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Tuckett, Sarah Long
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

We appreciate your loyalty to Suburban! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

July 27, 2017

Quick, deal maker, hope to get another vehicle from him. I was responding to an ad listed on cargurus one night. Mr. Halsey returned the call bright and early the next morning. We scheduled an appointment me More

by Kenneth D Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again soon!

July 27, 2017

amazing experience My husband and I had the best experience. Everyone was so helpful and we felt that we were getting excellent treatment. Brian was wonderful to work wi More

by cooley1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Brandon Negro, Caleb Herrera
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

We are happy you and your husband had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you both again!

July 27, 2017

I will be coming here again in the future My boyfriend and I had a great experience with Michele she helps us find a great new escape it was not our first pick but a close second with that bei More

by Melissaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Fournier
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with Michele! Looking forward to your next visit!

July 24, 2017

Excellent Help Unfortunately due to travel and some surprise finances I was not able to move forward with procuring a new vehicle. However, working with Sean Turner More

by Mike T
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio, Sean Turner
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

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