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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.2
1,952 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,952 reviews

April 21, 2017

Professional, knowledgeable and fare. John was very helpful in helping us achieve this transaction. Very knowledgeable, friendly and work very hard to explain the process and help us neg More

by Agent Mulder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

April 20, 2017

Excellent sales person.. Antonio was the best salesperson I have ever dealt with. All questions were answered and I received the car I wanted very quickly and efficiently.I w More

by Lindasdunlap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Vultaggio
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

April 20, 2017

Great Experience for a first time buyer Let me start off by saying that this was my first time buying a new car and I was a little nervous about the whole idea of it. Zach made the new car b More

by Kevin M White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Macpherson
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

April 18, 2017

Helpful salesperson, Tom Hayes. It is a great dealership and the service is really good, I enjoyed the service, espacially from Tom Hayes himself, He welcomed me to the dealership wi More

by Wael Abody
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hayes
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Thanks! We hope to have the pleasure of serving you again soon!

Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

April 14, 2017

Great experience! We have been getting our vehicles from Tammy for a LONG time and every time has been a great experience. Very helpful, friendly, thorough and profess More

by KimC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Miller, Sarah Long
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Kim, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

April 12, 2017

2017 Ford Edge We are very pleased with our new Ford Edge. The whole process was very relaxing and felt no pressure in the decision to lease.Tammy was great in expla More

by Carolyn Lewczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Carolyn, congrats on the new Ford Edge! We hope you enjoy your new vehicle!

April 12, 2017

Excellent Service I brought my Explorer to David for service. The experience could not have been more pleasant. From the moment I walked in I knew my car was in good ha More

by Kevin S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lulewicz
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Thank you! We’re looking forward to working with you again in the future!

April 11, 2017

2000 Ford F-150 Harley edition I bought without seeing the truck and was very pleased with the description they gave was right on , no surprises, rate them A+. Bruce. West Virginia More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us!

April 11, 2017

Fantastic Experience at Suburban Ford ! I just purchased a 2017 Ford F-150 Lariat Super Crew from Suburban. I can't tell you how pleased I am. I reviewed and priced this vehicle out at 4 oth More

by Kim K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Macpherson, Paul Coolman
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

Kim, thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

April 10, 2017

Great Service buy the sales man I was happy to i went to Suburban Ford suburban Ford for my vehicle and the help me get on great deal .But two days after my truck stalls out idk know More

by Delray Washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Jun 14, 2017 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

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