Suburban Ford of Sterling Heights

Terry lange ROCKS I'm extremely satisfied with the service of this dealership especially from Terry lange he did the impossible for me and got me the car I've always wa I'm extremely satisfied with the service of this dealership especially from Terry lange he did the impossible for me and got me the car I've always wanted and helped me get approved and on top of all of that he hooked me up with a full tank, would definitely recommend this dealership More

Excellence Paul "PJ" Coolman provided excellent service and care. He went above and beyond to make sure I was completely satisfied. I will recommend him to anyon Paul "PJ" Coolman provided excellent service and care. He went above and beyond to make sure I was completely satisfied. I will recommend him to anyone looking to buy a new vehicle. More

Excellent He was very helpful and informative. Very kind. Excellent customer service skills. Great price of car. Everyone was friendly and helpful. Awesome pla He was very helpful and informative. Very kind. Excellent customer service skills. Great price of car. Everyone was friendly and helpful. Awesome place to buy from More

Car Buying Made Easy I went in on a Saturday just to test drive some vehicles. John was very helpful and patient. I was able to find a car that would meet both my famil I went in on a Saturday just to test drive some vehicles. John was very helpful and patient. I was able to find a car that would meet both my family and financial needs. I was in constant contact with John through the entire experience and he was very good at keeping me posted as to each change or requirement along the way. More

Excellent sales experience. The team is very professional and takes time to make sure your questions are answered. Great inventory so I didn't have to wait for the car I wanted. The team is very professional and takes time to make sure your questions are answered. Great inventory so I didn't have to wait for the car I wanted. More

Very pleasant Wasn't planning on purchasing a new vehicle today was just looking. Flora did a great job and we closed the deal ! New car with a lower payment!! Wasn't planning on purchasing a new vehicle today was just looking. Flora did a great job and we closed the deal ! New car with a lower payment!! More

Great Team From the moment I hit submit on my computer, someone from the dealership was always in contact with me. Follow-up and follow-through seems to be the h From the moment I hit submit on my computer, someone from the dealership was always in contact with me. Follow-up and follow-through seems to be the hardest part for some dealers to get right.....the team and my salesman, Sean, did a great job of both even though I didn't buy on my first visit. Highly recommend! More

good selection and great service Terry Lange helped us find exactly what we were looking for. He was knowledgeable and helpful in answering any questions we had and navigating us thro Terry Lange helped us find exactly what we were looking for. He was knowledgeable and helpful in answering any questions we had and navigating us through what is oftentimes a frustrating experience. Not with him, he answered all of our calls, reached out to us timely, and made the experience as positive as can be.Terrbear was a pleasure to work with through the entire process. Don't forget to ask him about the scar on his hand, he enjoys telling the story. I would gladly recommend Terry to my friends and family. Suburban also had the best selection in the area. More

Our experience with John Halsey My daughter and I were looking for a car for her to drive. She had a specific kind of car in mind which was a Chevy Malibu and after searching the web My daughter and I were looking for a car for her to drive. She had a specific kind of car in mind which was a Chevy Malibu and after searching the web we found one at Suburban Ford of Sterling Heights. However, when we arrived we found the car she was interested in was currently being purchased! Oh no! No problem ... John found us another one in better condition and less mileage. After a little more comparison shopping there was no question in my daughter's mind that car was the best selection and John's welcoming approach certainly helped that! He has been very engaged with us throughout this purchase and has made this a pleasant experience! I would recommend him to anyone!! David Rinker Farmington Hills More

Service I walked in with some disappointment but your personal attitude service took my frustration away. Thanks for great customer service and support. You h I walked in with some disappointment but your personal attitude service took my frustration away. Thanks for great customer service and support. You have the outstanding service qualification. Wish you the best. More