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Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Made Shopping Enjoyable I was just looking at some vehicles for my daughter, we are still in the shopping phase, but I WILL buy from this sales woman. Not only does she have I was just looking at some vehicles for my daughter, we are still in the shopping phase, but I WILL buy from this sales woman. Not only does she have an outstanding personality, but she makes shopping, which is known to be dreadful, easy, smooth, and ENJOYABLE. I recommend anybody who is interested in buying, go and see Andrianna! More
Very personable sales staff Huge selection of used vehicles. My sales person, Andrianna, cane out in the rain to meet me while driving through. She LISTENED to my needs and found Huge selection of used vehicles. My sales person, Andrianna, cane out in the rain to meet me while driving through. She LISTENED to my needs and found vehicles within my budget. She didn’t try to get me in something way out of my range. She knew what I was looking for and I felt she listened to me. Most salesmen, you can tell, are looking at you with a glazed over look and not worried about you personally, not Andrianna! My first experience with the sales manager wasn’t that good. He was more about the numbers and more about quantities of cars going out. My follow up visit was good with a different sales manager. We sealed the deal and I am very happy. Andrianna is the only reason for the follow up visit. More
Great customer service I recently did a lease for a Edge on the 28th. I worked with Matthew and he was wonderful to work with. He worked extensively with me to find a vehi I recently did a lease for a Edge on the 28th. I worked with Matthew and he was wonderful to work with. He worked extensively with me to find a vehicle that would fit my needs and budget. He was knowledgeable and well versed. He went out of his way to make sure I had all the information I needed and made the experience not only less painful than expected but very pleasant. I would highly recommend him for anyone looking to buy or lease a new vehicle. More
Ask for Terry, he is Awesome! I have been in sales and sales management for most of my life and am pleasantly surprised and Very impressed when I see somebody of Terry's caliber. I have been in sales and sales management for most of my life and am pleasantly surprised and Very impressed when I see somebody of Terry's caliber. A person like Terry is a rate find indeed! He is Very knowledgeable about his product, Client oriented, Honest and Helpful without be pushy. He isn't interested in just selling you a vehicle, but the one that meets Your needs, so it's a WIN/WIN for both of you! Don't risk going to just a car salesman whose interest is putting the sale on the board and $$$ in their pocket! Not surprising that he helps many ppl who have been referred by his present clients! That really is the best compliment! Ask for Terry, I promise you , like me, you will Not be Disappointed! I am betting that you will be referring Terry to your family and circle of friends too! Eugene Pennington More
Just what we needed. Our old truck was breaking down weekly. We did not want a crazy high truck payment and we only had a small down payment. Guess what??? We now have a Our old truck was breaking down weekly. We did not want a crazy high truck payment and we only had a small down payment. Guess what??? We now have a F150 truck and a GREAT monthly payment. This was/is just what we needed. The salesperson was great and he took his time with us. Our new truck looks and drives like a dream. THANKS for all you do. More
Great experience. Exceptional service! Mike S. was my salesman and did a fantastic job! He was curtious, helpful, and even brought the vehicle I leased to my home for a test drive. There Mike S. was my salesman and did a fantastic job! He was curtious, helpful, and even brought the vehicle I leased to my home for a test drive. There is no doubt I will do business with Mike in the future. More
awesome service. The experience I had with this dealership is fantastic, considering that this is my first big purchase. I would defiantly recommend Joe to help out wi The experience I had with this dealership is fantastic, considering that this is my first big purchase. I would defiantly recommend Joe to help out with any and every question you may have. And I have to give a special shoutout to his assistants Spencer Wood and Jason Rhodes. More
I love suburban Ford Mike Smitley is a miracle worker!! The building is clean and staff professional. I have always been treated with respect here. I cannot imagine get Mike Smitley is a miracle worker!! The building is clean and staff professional. I have always been treated with respect here. I cannot imagine getting my trucks anywhere else! More
F-150 Lease from Suburban Had an amazing experience leasing a brand new F-150 from Suburban Ford today. The entire staff was friendly and helpful, especially my salesman Alex A Had an amazing experience leasing a brand new F-150 from Suburban Ford today. The entire staff was friendly and helpful, especially my salesman Alex Apess. I couldn’t be happier with my new F-150 truck and highly recommend this dealership for the customer service, inventory selection, and ease of business. Five stars experience for me today. More
Relaxing ..no pressure Jeremy Mexico was an outstanding salesman. I walk in without any pressure and walked out with the same. Honest man. And very handsome too. 😀. He Jeremy Mexico was an outstanding salesman. I walk in without any pressure and walked out with the same. Honest man. And very handsome too. 😀. He did a great job finding the car I wanted. And even took off the pinstripe I didn't like. Great selection of vehicles! More