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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.2
1,952 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,952 reviews

July 27, 2017

amazing experience My husband and I had the best experience. Everyone was so helpful and we felt that we were getting excellent treatment. Brian was wonderful to work wi More

by cooley1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Brandon Negro, Caleb Herrera
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

We are happy you and your husband had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you both again!

July 27, 2017

I will be coming here again in the future My boyfriend and I had a great experience with Michele she helps us find a great new escape it was not our first pick but a close second with that bei More

by Melissaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Fournier
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with Michele! Looking forward to your next visit!

July 24, 2017

Excellent Help Unfortunately due to travel and some surprise finances I was not able to move forward with procuring a new vehicle. However, working with Sean Turner More

by Mike T
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Turner
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

July 21, 2017

Bait and Switch Three times I've called on advertised used cars, assured the car was available and they sent me a text message confirming appointmen. I raced down to More

by Julia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Bartlett, London Jacobs
Jul 28, 2017 -

Suburban Ford of Sterling Heights responded

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. If you would like to speak further we may be able to rectify the situation. Please contact our General Sales Man ager, Jim Elder III, at 586-268-7500 at your earliest convenience.

July 21, 2017

Great experience Antonio (sales person) listened to my needs and came up with different options, made sure I was completely satisfied before picking the best deal...gr More

by Gman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Vultaggio , James Tuckett, Antonio Vultaggio
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

thanks! It's great to hear you had a positive experience with Antonio! We hope to have the pleasure of serving you again soon!

July 21, 2017

Wonderful experience It was a great experience and Amelio was extremely helpful. Will definitely come back for my next purchase. Everyone I encountered was very profession More

by Shannon M Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amelio Akrawi
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks! It's great to hear you had a positive experience with Amelio! We hope to have the pleasure of serving you again soon!

July 20, 2017

Easy and Stress free Dealing with Brandon was wonderful. He was pleasant and extremely easy to work with. It was a very refreshing experience. No stress, quick and eas More

by Kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Brandon Negro
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

Thanks! It's great to hear you had a positive experience with Brandon and Brian! We hope to have the pleasure of serving you again soon!

July 18, 2017

Completely satisfied customer! Suburban Ford is a very professional, straight forward, no BS place to purchase a vehicle. I went there looking for a F-150 and was surprised by the i More

by BullDogBeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again!

July 15, 2017

WOW! What an awesome experience! So. JR Peterson (new car sales Mng) suggested I look at the used car website after I explained to him that I needed to find a reliable used vehicle fo More

by PJ and Lis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Peterson, Brian Lagodna, Nathan Wells
July 15, 2017

Great visit My wife and I came into the dealership with our son looking for midsize suv's! Was approached by one of the managers and asked if we had been helped, More

by mattandashleeglover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bartlett, Brandon Negro
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