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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,965 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,965 reviews

August 28, 2017

Very accommodating friendly and very efficient Had a very positive experience would recommend the dealership to anyone. Very quick to respond to any questions I had and very accommodating to my s More

by Nps1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Krentler, Sarah Long, Tom Macpherson
Aug 28, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

August 28, 2017

New F150 Tyler B Hillary was awesome! She was super friendly and helpful and made leasing my new truck quick and easy and headache free! I would highly recommend her! More

by tbonawitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary Adam
Aug 30, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the positive review! We hope you enjoy your new vehicle!

August 27, 2017

Great car buying experience Jeremy was amazing when it came to taking care of me and my car needs. From the very beginning, he answered all my questions and was extremely knowle More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Long, Jeremy Mexico
Aug 28, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Jeremy!

August 26, 2017

Excellent...as always!! Suburban Ford of Sterling Heights is the best! Ian makes the process so painless. He is very professional, nice and efficient. Everyone who works at t More

by Lisa G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Porzondek
Aug 28, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us!

August 24, 2017

Great Experience Nathan and Brian we're both great. They went beyond what I expected. They made it a smooth deal on my schedule. They are real professionals. More

by RickB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Nathan Wells
Aug 28, 2017 -

Suburban Ford of Sterling Heights responded

Thank you! We’re looking forward to working with you again in the future!

August 23, 2017

Left For Dead My 2017 F-150 has an electrical fault and quits running at any time and usually at the worse possible moment. The only way to reset is to turn the mot More

by gt350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Moore
Aug 28, 2017 -

Suburban Ford of Sterling Heights responded

Thank you for the valuable feedback about your recent experience. The issue will be addressed with our General Sales Manager, Jim Elder III. If you would like to speak further about this situation Jim can be reached by phone, at 586-268-7500.

August 22, 2017

Straight Shooters After a minor glitch with the financing of my vehicle Brian Lagodna proved himself to be a straight shooter, he corrected it and made sure to honor ou More

by Silverado 1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Mike Larose
Aug 30, 2017 -

Suburban Ford of Sterling Heights responded

Thank you! We’re looking forward to working with you again in the future!

August 16, 2017

Beats other dealerships by far in every way Alex was referred to me by my uncle. Well my uncle was right! Alex was great to deal with and very easy to talk to. He was not pushy like other salesm More

by dorin melinte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Apess
Aug 30, 2017 -

Suburban Ford of Sterling Heights responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again!

August 16, 2017

Outstanding customer service. Very knowledgeable and friendly service. I would have no problem returning for future purchases. I would also have no problem pointing someone else in More

by jarhead1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dluzynski, Sean Turner
Aug 30, 2017 -

Suburban Ford of Sterling Heights responded

Thank you! We’re looking forward to working with you again in the future!

August 15, 2017

"Great Experience" Nathan Reese answered all my questions and is outstanding in giving the customer what they want straight to the point. as well as meeting Brian Lagodn More

by Christopher Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Nathan Reese
Aug 30, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

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