Suburban Ford of Sterling Heights

Excellent...as always!! Suburban Ford of Sterling Heights is the best! Ian makes the process so painless. He is very professional, nice and efficient. Everyone who works at t Suburban Ford of Sterling Heights is the best! Ian makes the process so painless. He is very professional, nice and efficient. Everyone who works at the dealership are great at what they do! More

Great Experience Nathan and Brian we're both great. They went beyond what I expected. They made it a smooth deal on my schedule. They are real professionals. Nathan and Brian we're both great. They went beyond what I expected. They made it a smooth deal on my schedule. They are real professionals. More

Left For Dead My 2017 F-150 has an electrical fault and quits running at any time and usually at the worse possible moment. The only way to reset is to turn the mot My 2017 F-150 has an electrical fault and quits running at any time and usually at the worse possible moment. The only way to reset is to turn the motor off and restart. Not a great thing on the expressway!! The service manager told me to bring it in 3 weeks. I asked for a loaner and they could keep it as long as needed but he said no. In the meantime I'm paying for a xxx that doesn't run or could kill me or someone else on the road if I continue to drive it. More

Straight Shooters After a minor glitch with the financing of my vehicle Brian Lagodna proved himself to be a straight shooter, he corrected it and made sure to honor ou After a minor glitch with the financing of my vehicle Brian Lagodna proved himself to be a straight shooter, he corrected it and made sure to honor our original agreement. Mike Larose was fantastic to deal with and was not pushy or overbearing. They sold me a great truck at a great price. More

Beats other dealerships by far in every way Alex was referred to me by my uncle. Well my uncle was right! Alex was great to deal with and very easy to talk to. He was not pushy like other salesm Alex was referred to me by my uncle. Well my uncle was right! Alex was great to deal with and very easy to talk to. He was not pushy like other salesmen I have dealt with and tried to find a truck that fit our needs and wants. We went home with a new Truck and couldn't be happier. Keep up the good work and please get more salesmen like Alex! Thank you Thank you and I will def be back. More

Outstanding customer service. Very knowledgeable and friendly service. I would have no problem returning for future purchases. I would also have no problem pointing someone else in Very knowledgeable and friendly service. I would have no problem returning for future purchases. I would also have no problem pointing someone else in there direction. More

"Great Experience" Nathan Reese answered all my questions and is outstanding in giving the customer what they want straight to the point. as well as meeting Brian Lagodn Nathan Reese answered all my questions and is outstanding in giving the customer what they want straight to the point. as well as meeting Brian Lagodna he made it even better for me to get the car i want. i love it when a dealership like them go the extra mile. More

Kevin Miller - See him for your new Ford. I have purchased or leased multiple vehicles over the years from Kevin Miller. He is the most personable and professional sales rep that I have ever I have purchased or leased multiple vehicles over the years from Kevin Miller. He is the most personable and professional sales rep that I have ever dealt with. No hassle, competitive pricing and great customer focused service. The best thing about Kevin is he works so hard to find me the perfect vehicle each and every time, and at the most competitive price in town. In addition, anytime I have any questions after the lease or purchase, he responds accurately and promptly with the utmost professionalism. I never feel 'sold', he genuinely wants to secure the best car and deal for me each time, and I always feel like my satisfaction is his top priority. Over the years, I have reached out to him and he is very quick to help or direct me in the right spot. I have personally recommended him to colleagues and friends/family over the years, and their experience with him has always been the same. Thank you, Kevin Miller, for an outstanding experience once again. Thanks also to Suburban Ford for helping me get a great deal, and an awesome service dealership over the years. Solid 5 stars - top notch all around. Thanks again! More

Couldn't be happier All questions answered and walked away with the car on the same day. Resolved issues and no surprises or hidden fees. Will definitely be back for my n All questions answered and walked away with the car on the same day. Resolved issues and no surprises or hidden fees. Will definitely be back for my next car. More

Good Experience I would give them A+. He was very nice and patience with me. He help me out a lot. I do appreciate people that is willung to go the extra mile for the I would give them A+. He was very nice and patience with me. He help me out a lot. I do appreciate people that is willung to go the extra mile for there customer. So I we come back in the future to purchase my next vehicle. I will also recommend people to come see him or the other associates that work there. In all I had a wonderful experience!!!😎 More