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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,953 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,953 reviews

January 10, 2018

Very Pleasant Every one was so nice. The wait to see a sales person was not long. i was asked a few times if I wanted anything to drink. All in All they were v More

by Domenica Fallone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrianna Camaj
January 09, 2018

Excellent & Quick Sale I went Friday with an idea of the vehicle I wanted, but left with something better. Matt worked hard to get me a great deal! More

by bblack9090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Siman
Jan 10, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We're looking forward to your next visit with us!

January 09, 2018

Great buying expireince! Brad Feather did a great job at helpin me and my wife find our perfect vehicle! I would recommend him to anyone that is in the market for a vehicle! V More

by Bbrown1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Feather
January 07, 2018

Buying our 2018 Ford F150 Jim Belk has been our sales rep for about four years. In that time, my wife and I have had positive experiences at Suburban Ford. Jim pays attenti More

by fordf150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Belk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Noda
Jan 08, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the review and congrats on the new 2018 Ford F150! We hope to have the pleasure of serving you again soon!

January 07, 2018

AMAZING!!! Matt and the team at suburban ford went way above and beyond to help me and my wife. I went to a lot of other dealerships and Matt was the only one wh More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Peterson, Matt Siman, Gary Arnold, Cheryl Noda
Jan 08, 2018 -

Suburban Ford of Sterling Heights responded

Shane, thanks! We hope to have the pleasure of serving you again soon!

January 07, 2018

Very professional team! Vince Miceli in sales, Justin F, and Mike in service handled my purchase of a new F-150 XLT and subsequent need of service in a most professional mann More

by dmcnaugh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin F and Mike at the service desk. Sorry I didn't record last names., Vince Miceli
Jan 08, 2018 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

January 05, 2018

Great purchasing experience Can't say enough about my salesman Sean Turner. He was there not just for the sale, but really helped me with any concerns i had about purchasing anot More

by millerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito, Dylan Molter, Sean Turner, Ashley Burgess
Jan 05, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

January 04, 2018

Cheryl was great to work with Cheryl not only has a great personality, but was very efficient as well. She is very knowledgeable about the financing of a new vehicle, which made f More

by Steve Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Noda
Jan 05, 2018 -

Suburban Ford of Sterling Heights responded

Steve, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

January 03, 2018

Great job Joe Smith provided exemplary service. Had my car towed in on a holiday weekend. Joe got me in and out in a timely manner with a loaner car. Joe kept m More

by ChrisP123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Smith
Jan 05, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

January 02, 2018

Shelby Frazzitta was amazing to deal with! Mario and Shelby were fantastic to deal with...very polite and forward thinking. Mario helped me buy my 2nd car and Shelby helped my mom in service. More

by Moose Mady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Stellino, Shelby Frazzitta
Jan 05, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us!

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