Suburban Ford of Sterling Heights

They make you feel like family! Coming from a professional environment I knew right away I was going to drive away a very satisfied customer. Everyone was so nice and even those not Coming from a professional environment I knew right away I was going to drive away a very satisfied customer. Everyone was so nice and even those not directly involved with my transaction went out of their way to see if we needed anything. What more can I say! More

Lost a good customer due to shady dealings My husband and I have bought 4 cars from this dealer, whom I’ve also referred my son and others to because of their good pricing. However, this era i My husband and I have bought 4 cars from this dealer, whom I’ve also referred my son and others to because of their good pricing. However, this era is def. over. I’ll never buy or refer again after this last purchase on Friday. Bought a 2014 Escape Titanium. After getting a fair price on the vehicle and waiting about 3 hours for financing process, we were told we had NO option but to buy the $1000 worth of paint and fabric protection (on a car with leather seats!) that’s allegedly already been applied to the vehicle and has NO WARRANTY because it’s a 2014 vehicle. How is this FAIR ADVERTISING when they are jacking the price you have to walk out the door with after picking the car and negotiating price... then only to find you’re getting SCREWED when your tired and don’t want to have to start all over somewhere else? THEY DIDNT DO THIS 3 Years ago. I’ll never shop here again. More

Super helpful! We were promptly helped as soon as we entered the doors, Nathan was amazing and very helpful. Definitely number 1 recommendation to anyone looking for We were promptly helped as soon as we entered the doors, Nathan was amazing and very helpful. Definitely number 1 recommendation to anyone looking for a used car. More

Michael LaRose AKA the Goat! Michael did a good job helping me find a car under 10k. You can compare Michael to Kobe Bryant. He knows how to make things workout in your favor when Michael did a good job helping me find a car under 10k. You can compare Michael to Kobe Bryant. He knows how to make things workout in your favor when you’re balling on a budget. #Swishhhhhhh More

LiarSSSSSSSSSSSSSSS Ashley is a LIARRRRRRRRRRRRRRR.. She told me that my loan was through Captiol One. It is not.. I told my insurance that it was through Captial One. Tu Ashley is a LIARRRRRRRRRRRRRRR.. She told me that my loan was through Captiol One. It is not.. I told my insurance that it was through Captial One. Turns out it is through Credit (xxxxing Scammers) Acceptance. I just got the car today. BULLxxxxTT. I was not paying attention when I was signing the papers. Until I received an email from Credit Acceptance about auto payments. I am SUPERRRRR PISSED!!!!!!!!!!!!!!!! More

Service by a Hollywood star I was looking for months for a new work truck for my house without any luck. Until I came in to suburban Ford and was greeted by Colin Hanks Eileen Na I was looking for months for a new work truck for my house without any luck. Until I came in to suburban Ford and was greeted by Colin Hanks Eileen Nathan Reese. He showed me several trucks within my price range and we were able to finally settle on a new truck. The search is over. Thank you Nathan More

Horrible If you are a first time car buyer this man will take advantage of you for all that you are worth. Don't buy from him. If you are a first time car buyer this man will take advantage of you for all that you are worth. Don't buy from him. More

2013 dodge Durango Best experience i have had in years when buying a new car. I will always shop here when looking to buy a new or used car. Best experience i have had in years when buying a new car. I will always shop here when looking to buy a new or used car. More

An edgy Edge Professional, efficient and personable service! I give them my budget they work with me and make me happy, a win win situation! Suburban Ford is my go Professional, efficient and personable service! I give them my budget they work with me and make me happy, a win win situation! Suburban Ford is my go too dealership! More