Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,953 reviews
Great service Rich Kramer was awesome. He got me the deal I needed. Saved me money every month. I had a great experience at this dealership. Thanks! Rich Kramer was awesome. He got me the deal I needed. Saved me money every month. I had a great experience at this dealership. Thanks! More
Felt like family My experience at subrban with Chelsea was amazing, Chelsea and Ford team treated me like family. They got me the vehicle I needed for a price I could My experience at subrban with Chelsea was amazing, Chelsea and Ford team treated me like family. They got me the vehicle I needed for a price I could afford! More
Matthew Siman helped me lease a vehicle.Outstanding service! My car suddenly died last week and I needed to find a car ASAP within my budget. I visited 5 or 6 dealerships and nobody would listen to my needs exce My car suddenly died last week and I needed to find a car ASAP within my budget. I visited 5 or 6 dealerships and nobody would listen to my needs except for Matthew. He was the only salesperson that I thought actually cared about my situation and took my budget into consideration, and then found me the best car possible to match my needs. I believe that he truly wanted to help me the best way possible. Matthew put a lot of care into my car search and was extremely organized and professional. He even went out of his way to work on a holiday weekend to make sure I was taken care of. Matthew knocked it out of the park! More
Brian Howell is fantastic! After looking at used vehicles for months with Brian Howell, he never gave up on us even though we had a lot of requirements for the vehicle we wanted After looking at used vehicles for months with Brian Howell, he never gave up on us even though we had a lot of requirements for the vehicle we wanted. Once we found the vehicle, he made the purchase a smooth transaction. He's also very honest and fun to work with. More
I would give 6 stars if I could! Nathan was fantastic! Buying a car can be stressful, but he made it super easy and fun. He was very patient and informative. It was truly a no hassle Nathan was fantastic! Buying a car can be stressful, but he made it super easy and fun. He was very patient and informative. It was truly a no hassle experience. More
Wonderful If you want a used vehicle for a decent price please go see Mario !!! He got me approved for a 2015 Ford Fusion !!! Very very please with my overall e If you want a used vehicle for a decent price please go see Mario !!! He got me approved for a 2015 Ford Fusion !!! Very very please with my overall experience! Thanks again Mario ! More
Profession and relational Had a car nightmare - and Nick and the crew at suburban got me into something better and really fast. Nick went above and Beyound the whole time. Gre Had a car nightmare - and Nick and the crew at suburban got me into something better and really fast. Nick went above and Beyound the whole time. Great team. Great people. More
Wish I could give more than 5 stars I wrote a review once before I made the final purchase of my car but I have to write another for my experience on the purchase. I was in contact with I wrote a review once before I made the final purchase of my car but I have to write another for my experience on the purchase. I was in contact with Jayson the entire time and he didn't miss a beat. I asked a million and 1 questions and he answered them all in perfect timing. I will never go anywhere else or deal with anyone else other than Jayson and Brian! From beginning to end I watched Brian, the manager, interacting with his team and making this seem like an amazing place to work. He made sure he made himself available to everyone and even came and congratulated me on my new car and assured me that if I needed anything to give him a call. It always feels good when the management has a wonderful smile and friendly attitude. Its no wonder that this place is as successful as it is. I also can't forget to shout out the Finance guy, Caleb, he was so amazing and his skills were impeccable. I felt as if he wrote the contract himself, every question I asked he answered it on the spot it was so awesome and he made me so comfortable. More
My 2017 Ford Escape Aaron Woodall help us find the car we wanted without any pressure. Aaron was very professional in every way. He went over the car with us and then to Aaron Woodall help us find the car we wanted without any pressure. Aaron was very professional in every way. He went over the car with us and then took it for a test drive. After the test drive we signed the contract. If you don't want to be pressured into buying a certain car, see Aaron. He was a pleasure to work with. Thank you Aaron. More
go see mike! Mike was very helpful in getting me in a car that was a great fit for me! Was professional and helped me get a great deal! I recommend him to anyone l Mike was very helpful in getting me in a car that was a great fit for me! Was professional and helped me get a great deal! I recommend him to anyone looking for a used car. We even had a great conversation about sports and his false opinion on how Tom Brady is the man, haha! More