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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,953 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,953 reviews

June 27, 2018

Exceptional service Jeremy Randolph is an exceptional and honest sales provider. He is able to promptly provide me with the exact information I am inquiring about withou More

by stephenjaskulski86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Stephen, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Jeremy! We hope to have the pleasure of serving you again in the future!

June 26, 2018

Great salesperson and very easy to get paperwork done Vince was very easy to work with and was straight to the point with his sales which made the process much smoother and very easy More

by Driley19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Miceli
Jun 28, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the feedback. It's great to hear you had a positive sales experience with Vince. We hope to serve you again in the future!

June 26, 2018

Great!!!! The service was great, it just felt right. I have dealt with suburban ford before. Nothing has changed the service is still professional top notch. More

by Ford Bob T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Miceli
Jun 28, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for taking the time to give us positive feedback. We hope to serve you again!

June 26, 2018

Great Brad did a great job on getting us a great deal . Brad is one one the best I knew him when he worked at Royal Oak Ford and he found us a great car for a super deal where ever Brad goes I will be ther More

by Patf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

June 26, 2018

Great Job by Antonio, Josie, and Andrew Vultaggio! Antonio, Andrew, and Josie were wonderful! The entire experience from beginning to end went smoothly. They were friendly and incredibly professional More

by PaulL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Vultaggio, Andrew Vultaggio, Josie Vultaggio
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Paul, thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Antonio, Andrew, and Josie exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!

June 26, 2018

Nothing spectacular Average customer service. They want to sell, sell, sell. Some of the women need to be told how to dress appropriately for a sales business. More

by Yofrendonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Elder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Suburban Ford of Sterling Heights responded

We appreciate your constructive feedback. We will use this information to better your dealership experience with us in the future!

June 25, 2018

First Rate Service From the moment I walked in the door I was greeted with friendly service. Terry was incredibly helpful in finding me a car that fit my needs and pric More

by Juliannec711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Molter, Terry Lange
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Julianne, thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Dylan and Terry exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2018

Great customer service My salesperson, Vince, and finance manager, Cheryl, were quick to address my concerns about my paperwork and I left the dealership very satisfied. I w More

by Kcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Miceli, Cheryl Noda
Jun 29, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Vince! We hope to have the pleasure of serving you again in the future!

June 23, 2018

Leased an Escape Everyone I met and worked with were very helpful. I have dealt with Suburban Ford for many years and will continue to purchase my cars from Joe. More

by Bikerbear5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mexico, Mike Capicchioni
Jun 25, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for the 5-star review! We hope to serve you again in the future!

June 23, 2018

Excellent Experience I purchased a Subaru BRZ with Nathan's assistance. He was able to find the fastest ways to purchase, was very informative and knowledgeable. Overall, More

by DanN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Reese
Jun 25, 2018 -

Suburban Ford of Sterling Heights responded

Dan, thanks for the incredible feedback! We are so glad to hear that Nathan was able to assist you in picking out the perfect Subaru BRZ. We hope to serve you again for all of your vehicle-related needs!

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