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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,932 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,932 reviews
October 06, 2023
Andy was very helpful addressing my issues with my vehicle. He listened to my issues, and contacted me daily to give me a status update. He and his team resolved all of my trucks issues! Thanks for th vehicle. He listened to my issues, and contacted me daily to give me a status update. He and his team resolved all of my trucks issues! Thanks for the great service and professionalism. More
by ed
Employees Worked With
Andrew Lietz
Helpful October 06, 2023
I have leased two vehicles through this dealership as well as purchasing the second lease. I’ve always been very pleased. Tammy is wonderful. Everyone I’ve interacted with has been very helpful. well as purchasing the second lease. I’ve always been very pleased. Tammy is wonderful. Everyone I’ve interacted with has been very helpful. More
by Kelly c
October 06, 2023
Nick it’s a bright smart gentleman, always welling to help with a big smile and looking for the best interest for the customer, he also speaks Spanish which is my native language and that makes a big dif help with a big smile and looking for the best interest for the customer, he also speaks Spanish which is my native language and that makes a big difference for me! More
by rosa
Employees Worked With
October 06, 2023
Nick was so helpful during my car leasing process! He answered all my questions and helped me get the exact car I wanted ! He answered all my questions and helped me get the exact car I wanted ! More
by Meshemit
Employees Worked With
October 05, 2023
Found car at another dealer on Monday. Transferred vehicle to local dealer. Made purchase on Thursday. Great trade value Great purchase price Smooth transaction Thanks Nikki Elder Transferred vehicle to local dealer. Made purchase on Thursday. Great trade value Great purchase price Smooth transaction Thanks Nikki Elder More
by j.albert
October 04, 2023
The whole experience was great from beginning to end, Joey was very helpful and attentive, he ensured the process was as smooth as possible and got us a great deal at the end. This is the second car I le Joey was very helpful and attentive, he ensured the process was as smooth as possible and got us a great deal at the end. This is the second car I lease with Suburban Ford of SH, and probably will keep my business here. More
by Hugo
Employees Worked With
September 30, 2023
Very helpful throughout the entire purchasing process. I live around 95 miles from this dealership. I had no trade in and needed to find a way to pickup my new purchase. They paid for and Uber for me to g I live around 95 miles from this dealership. I had no trade in and needed to find a way to pickup my new purchase. They paid for and Uber for me to get the vehicle to my home, The salesman that I dealt with was very peple freindly and made the experince enjoyable. More
by hoolio
September 28, 2023
Wonderful experience. Friendly service. Very helpful. My wife and i were very pleased with the process. Friendly service. Very helpful. My wife and i were very pleased with the process. More
by Briandunnisnumber1
September 28, 2023
Suburban Ford Service dept. was cleaned, and the staff was accommodating. Jason Jackson was excellent with getting our F-150 in for service and kept us informed through the pr was cleaned, and the staff was accommodating. Jason Jackson was excellent with getting our F-150 in for service and kept us informed through the process. Thank you, Jason Jackson More
by highlyfavord
Employees Worked With
