Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Sterling Heights
Sterling Heights, MI
2,231 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,231 reviews
September 03, 2026
Nick was great to work with. He helped my grandmother purchase a car. He was very thorough through the process, and knew exactly how to answer the questions she had. Highly recom He helped my grandmother purchase a car. He was very thorough through the process, and knew exactly how to answer the questions she had. Highly recommend. More
by evanbrengman
Employees Worked With
September 03, 2026
Nick listened to what I was looking for and found options on the lot that would work for me. When our first test drive didn’t go as anticipated, he offered alternative options for me—the first of which worke on the lot that would work for me. When our first test drive didn’t go as anticipated, he offered alternative options for me—the first of which worked perfectly. Everything moved quickly and easily from that point forward. Through the entire transaction, Nick was approachable, friendly, helpful, communicative, and professional. More
by jagdavis12
Employees Worked With
September 03, 2026
Top notch from initial contact to signing the deal. This is the 7th car for us and the whole process is pain free. This is the 7th car for us and the whole process is pain free. More
by djkleinow
September 03, 2026
Great dealership Great team work i bought a 2026 Ford Mustang Dark Horse! My Guy Nick Navarro Awesome and Quick with getting me and my son on the road!!!! Mustang Dark Horse! My Guy Nick Navarro Awesome and Quick with getting me and my son on the road!!!! More
by Steven Hermiz
Employees Worked With
September 03, 2026
Nick was very helpful in helping me get a new lease. He was very professional and made the process very easy. Would highly recommend! He was very professional and made the process very easy. Would highly recommend! More
by MonicaSwigart
Employees Worked With
September 03, 2026
Nick did a great job getting my wife and I into my new Maverick. My wife and I really like our Maverick Maverick. My wife and I really like our Maverick More
by jdarmstrong17
Employees Worked With
September 03, 2026
Nick was amazing, he helped me with buying an edge for my family. He made the process so simple. He did such a good job that 2 months later i asked for him by name to buy a new work truck! I recommend everyo family. He made the process so simple. He did such a good job that 2 months later i asked for him by name to buy a new work truck! I recommend everyone that is looking for a new car to go to Nick. I will buy all my future cars from him! More
by Justyn Bowles
Employees Worked With
September 03, 2026
I bought out my lease and everything went quick and smoothly. Nick was a great help and knowledgeable. smoothly. Nick was a great help and knowledgeable. More
by Anthonylackey1
Employees Worked With
September 03, 2026
Nick was an amazing car salesman—friendly, knowledgeable, honest, and made the entire car-buying experience easy and stress-free. honest, and made the entire car-buying experience easy and stress-free. More
by Rkelley5x
August 25, 2026
Constant marketing harassment after consent has been revoked I still keep getting the same notices that look like they are coming from Jim himself. revoked I still keep getting the same notices that look like they are coming from Jim himself. More
by Nomoreemails
