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Suburban Ford of Romeo - Service Center

Washington, MI

4.8
135 Reviews

135 Reviews of Suburban Ford of Romeo - Service Center

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October 29, 2024

Suburban Ford of Romeo is pristine. The service area glistens when you drive in. The service representatives are welcoming, polite, and very knowledgeable. More

by promzick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Suburban Ford of Romeo made such a positive impression. We look forward to serving you again in the future!

October 28, 2024

Quick service. It was Done when promised. But, need better seats for people with arthritis. More

by bogusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo for your vehicle's service! We appreciate the feedback about our seats and will be sure to pass that along to our team. Looking forward to seeing you again!

October 27, 2024

Friendly,courteous,helpful,they treat you and your vehicle like it was their own. Get you in and out in a timely manor More

by bonacorsi010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Oct 28, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Romeo provided friendly and efficient service. We look forward to serving you again in the future!

October 27, 2024

Friendly staff and prompt service. Great job! Ian was very helpful and answered all my questions. More

by REDPONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Poma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Blashill
Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for your review! We're glad Ian and our team at Suburban Ford of Romeo provided you with a great experience. Looking forward to next time!

October 26, 2024

Was very happy with scheduling and time service took based on estimated time I was quoted More

by mjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Suburban Ford of Romeo responded

We're glad to hear everything went well during your time with our service department at Suburban Ford of Romeo. See you next time!

October 24, 2024

Fantastic dealership! Both sales and service always come through as they promise! I will always buy my F 150s here! More

by Paul L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Yosif
Oct 24, 2024 -

Suburban Ford of Romeo responded

Hi Paul, we're delighted to hear that both our sales and service teams at Suburban Ford of Romeo have consistently met your expectations! Thank you for choosing us for your F-150s; we look forward to serving you again in the future!

October 24, 2024

They did a great job taking care of me and remembering all my questions after the job was done that I asked about. More

by Stevemichon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ivezaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo took great care of you and addressed all your questions. Thank you for the feedback!

October 22, 2024

My service underwriter was very professional and the service was fast. The waiting area was clean. Only complaint, there were two gentlemen in the office within the hallway going into the service depart More

by Tommyprimeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill five stars
Oct 22, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your feedback with us at Suburban Ford of Romeo. We're glad to hear that the service was fast and professional, but we apologize for any discomfort caused by the conversation in the hallway. We'll address this matter to ensure a more professional environment moving forward. We look forward to seeing you again!

October 22, 2024

Service advisor was professional, took the time to explain what was recommended for my vehicle. Waiting room clean and comfortable, Shuttle service to and from work. More

by Mnj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Oct 23, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our service advisor provided a professional experience and that you found the waiting room at Suburban Ford of Romeo comfortable. It's great to know the shuttle service was convenient for your needs too! Thank you for sharing your feedback with us.

October 21, 2024

Best dealership I drive past 4 other Ford lots to get to them. I've used other Ford dealers and did not receive good service. They are great at communicating about your car when in for service. More

by kellierockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian in the service department
Oct 21, 2024 -

Suburban Ford of Romeo responded

Hi Kellie, we're delighted to hear that you choose Suburban Ford of Romeo for your service needs! Our team is committed to providing excellent communication and care. Thank you for the kind words!

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