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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
192 Reviews

192 Reviews of Suburban Ford of Romeo - Service Center

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February 01, 2025

They did a great job very attentive in and out quickly. Highly recommend this dealership More

by Kattywojbronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
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Feb 03, 2025 -

Suburban Ford of Romeo responded

Thank you for your recommendation! We're glad our team worked quickly to get you in and out and we look forward to seeing you again soon!

January 31, 2025

Basil was great and made getting the warranty work completed on my Ford Escape a very easy process. More

by Coté
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafidi, Basil
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Jan 31, 2025 -

Suburban Ford of Romeo responded

Hi Coté, thank you for your review! We're glad Basil made the warranty work on your Ford Escape an easy process for you. See you next time at Suburban Ford of Romeo!

January 28, 2025

The people in the dealership were friendly and eager to help with the problem I brought them. The repair made was done quickly and well. More

by Dchuser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Suburban Ford of Romeo responded

We're glad to hear our team at Suburban Ford of Romeo was able to assist you promptly and effectively. Thank you for sharing your experience!

January 27, 2025

They always have been fair with me , service department is great.I have no complaints with this dealership. More

by Ksemlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Kwiacowski
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Jan 28, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that you've consistently had a positive experience with our service department at Suburban Ford of Romeo. Thank you for your continued trust and support!

January 21, 2025

They were able to service my car in a timely manner. Nice they came and picked up my car and then returned it all fixed. More

by Delee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ivezaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided timely service and convenient pick-up and return for your car. Thank you for sharing your experience with us!

January 21, 2025

Basil & Tommy Mac are the best! They always make my experience great! They are the best in customer service! More

by tonidipalma60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil & Tom M.
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Jan 22, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Basil and Tommy Mac provided you with excellent customer service at Suburban Ford of Romeo! Thank you for sharing your positive experience, and we look forward to seeing you again.

January 21, 2025

The service advisor Ian Blashill was super friendly and made my experience great!! I wish everyone was more like him. More

by Dperovsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Report | Print
Jan 21, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian made your experience a positive one at Suburban Ford of Romeo! Thank you for sharing this feedback, and we hope to see you again soon.

January 21, 2025

Joe Swaffard gold star service! 🌟 polite, young man. Have worked with him since October. Engine recall. I was without my car for 4 weeks. Always polite, kind, and a pleasure to sp More

by cpsp724
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joe Swaffard
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Jan 22, 2025 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with Joe and the team at Suburban Ford of Romeo! We're delighted to hear that his exceptional service has made such a positive impact on your visits. Your loyalty means a lot to us, and we'll be sure to pass along your kind words. Safe travels until we see you next time!

January 20, 2025

The staff at Suburban Ford of Romeo are all knowledgeable and ready to work with. More

by jmiller411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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Jan 21, 2025 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! We look forward to working with you again at Suburban Ford of Romeo. Safe travels!

January 20, 2025

Basil has been a great person to work with . .. and Holden in rentals has been very helpful too. More

by Chris Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Report | Print
Jan 21, 2025 -

Suburban Ford of Romeo responded

Hi Chris, we're glad to hear Basil and Holden provided you with a great experience at Suburban Ford of Romeo. Looking forward to seeing you again soon!

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