Suburban Ford of Romeo - Service Center

I worked with Mr. Basil Rafidi and he was one of the most knowledgeable individuals I have met in this business. The work was seamlessly and the communication was the Basil Rafidi and he was one of the most knowledgeable individuals I have met in this business. The work was seamlessly and the communication was the best I have seen. Thank you Basil for taking care of me and my vehicle. More

Ian was very helpful, polite, answered all my questions and addressed all my concerns. Went over the entire vehicle service recommendations expert opinion. and addressed all my concerns. Went over the entire vehicle service recommendations expert opinion. More

Very quick personal service with attention to detail. Comfortable area to wait as my vehicle was serviced. Comfortable area to wait as my vehicle was serviced. More

I went in to have my husbands truck serviced and walked out trading my truck for a new one the salesman was great answered all my questions didn’t pressure me with anything I felt relaxed dealing with him out trading my truck for a new one the salesman was great answered all my questions didn’t pressure me with anything I felt relaxed dealing with him everyone at the dealership I came in contact with made me feel welcomed I will definitely go back and refer friends and family the salesman I had was Kennedey. More

Customer service very friendly and helpful! Rep was helpful with getting FordPass setup on my phone. Rep was helpful with getting FordPass setup on my phone. More

It took some time to get a service appointment but when they had my truck it was fasting. they had my truck it was fasting. More

Very pleasant, courteous ,and intelligent staff that is willing to help when asked . Service Department is great to work with willing to help when asked . Service Department is great to work with More

Very great service highly recommended. Very fast and nice service and all around great atmosphere Very fast and nice service and all around great atmosphere More

Service advisor was very helpful and kept me advised of progress. He also underpromised amd over delivered on the service write up price. I will keep coming back to the service department if this is mainta progress. He also underpromised amd over delivered on the service write up price. I will keep coming back to the service department if this is maintained. More

Brought my vehicle in for service. My service representative Ian took care of everything and kept me informed every step of the way. My service representative Ian took care of everything and kept me informed every step of the way. More