Suburban Ford of Romeo - Service Center

They were very attentive and took care of everything on a timely manner. Thank you for the great service. timely manner. Thank you for the great service. More

Service department is always friendly and helpful and haven't pressured any upsell items in my interactions. haven't pressured any upsell items in my interactions. More

Went in for a normal oil change and it took quite a long time because they were backed up. I had made an appointment about a week ago. They were very kind and considerate and delivered by car home to me so time because they were backed up. I had made an appointment about a week ago. They were very kind and considerate and delivered by car home to me so I didn’t have to wait so long thank you. More

I recently took my car to the dealership for an oil change, and I couldn’t be happier with the service! The staff was friendly, professional, and efficient. The waiting area was clean and comfortable, change, and I couldn’t be happier with the service! The staff was friendly, professional, and efficient. The waiting area was clean and comfortable, making the wait enjoyable. I’ll definitely be returning for future maintenance! More

Top notch service, expertise, and ease of business is unmatched with both the sales and service crew. Thank you for everything you do. unmatched with both the sales and service crew. Thank you for everything you do. More

Suburban Ford of Romeo’s service advisor Ian Blashill Conducted the transmission warranty work on my 2020 F150 crew cab recently. he was receptive and welcoming, listening to my concerns and reassuring t Conducted the transmission warranty work on my 2020 F150 crew cab recently. he was receptive and welcoming, listening to my concerns and reassuring that the work would be done promptly and thoroughly to resolve the issue. Transmission warranty work, and possible safety concerns while driving, were of concern. Ian was conscientious, receptive to my concerns and reassured me that it would be taken care of in a timely fashion. He provided me with a loaner vehicle, which he made sure the team provided me with a clean vehicle and a full gas tank along with instructions on how to return the loaner vehicle. Ian kept in contact with me regarding the progress of my repairs and making sure that I knew what was covered under my extended service warranty. We have two vehicles in the family that we have purchased through suburban Ford of Romeo… We will continue taking our vehicles there for service and warranty work… As well as any future purchases or leases. Again, I was very impressed with Ian‘s attention to this matter! More

The service staff is always friendly, knowledgeable and helpful. Also, it so much nicer to come to the new location. helpful. Also, it so much nicer to come to the new location. More

This dealership rocks! Fast, Friendly, Knowledgeable……. I could go on forever! This was another amazing experience hosted by Suburban Ford of Romeo! Fast, Friendly, Knowledgeable……. I could go on forever! This was another amazing experience hosted by Suburban Ford of Romeo! More

Basil makes it worth coming back to you every time. He goes above and beyond He goes above and beyond More

I had great experience with Romeo Ford as Basal did a fantastic job making sure my seatbelt was fixed and the oil was changed. I was in and out quickly as I had an appointment in the afternoon. The servi fantastic job making sure my seatbelt was fixed and the oil was changed. I was in and out quickly as I had an appointment in the afternoon. The service is always very professional and a good experience. Basal makes sure your needs are taken care of. More