Suburban Ford of Romeo - Service Center

I received a recall notice for my 2025 Explorer. Upon arrival I was met by Ian. Ian explained that my car needed an ABS update. I, then was informed of how long the procedure would take. The u Upon arrival I was met by Ian. Ian explained that my car needed an ABS update. I, then was informed of how long the procedure would take. The update took less time than expected. Ian returned to the waiting room and took us to our car. My car was updated and had been washed. Great job Suburban Ford. More

Ian in the service dept was so helpful and accommodating! I highly recommend this dealership I highly recommend this dealership More

Outstanding service! We are a Chevrolet dealer for hours away, bought this vehicle at auction, was still under warranty. Our drivers had battery issues and were stalled o We are a Chevrolet dealer for hours away, bought this vehicle at auction, was still under warranty. Our drivers had battery issues and were stalled on the interstate several times. We made a phone call and the service department was kind enough to send a technician out there with a battery in less than 30 minutes and our fellow is back on the road. It was a freezing cold day and no one knows how much we appreciate what this Dealership's service staff did for us! More

Gentleman at Suburban Ford Romeo who handled my wife’s oil change was very kind and helpful. It was a busy day at the dealership and they still managed to get the oil change done within a couple of hours oil change was very kind and helpful. It was a busy day at the dealership and they still managed to get the oil change done within a couple of hours before they closed for the day. We will be back! More

I went to get tires installed on the rims on my 2018 transit and the service was good. The parts department is ok. transit and the service was good. The parts department is ok. More

Basil is your guy when it comes to service! Very professional and helpful. Thank you for helping me so quickly since my two year old was with me. Very professional and helpful. Thank you for helping me so quickly since my two year old was with me. More

Ian was very prompt and explained everything completely. Service waiting area was clean and dealership was beautiful. Service waiting area was clean and dealership was beautiful. More

Friends very helpful Explained everything and really looks for the The color of new vehicle that I would really like I think they went out of their way to do that for me looks for the The color of new vehicle that I would really like I think they went out of their way to do that for me More

Fast, efficient, friendly, accommodating would best describe our families experience with both Romeo and Sterling Heights Ford. Shout out to Basil at Romeo and Jim Belk at Sterling describe our families experience with both Romeo and Sterling Heights Ford. Shout out to Basil at Romeo and Jim Belk at Sterling More

From Alfonzo my salesman to Joe in the service department I have been treated exceptionally. Everything has been nothing short of excellent!! I have been treated exceptionally. Everything has been nothing short of excellent!! More