Suburban Ford of Romeo - Service Center

I've taken my vehicle to other places for service, but ultimately always end up back at Suburban Ford of Romeo. The service advisors are fast and efficient. ultimately always end up back at Suburban Ford of Romeo. The service advisors are fast and efficient. More

The only thing I would change is that the service people not change my seat, steering wheel and radio station when they only drive my car out of the service area and to the parking lot. not change my seat, steering wheel and radio station when they only drive my car out of the service area and to the parking lot. More

I came in to have some work done on my Ford explorer. Basil was a huge help and answered many of my questions. My car was completed in record time and was just what I asked. Basil was a huge help and answered many of my questions. My car was completed in record time and was just what I asked. More

Erica's the best! ! Always takes good care of me. Good follow up on everything. ! Always takes good care of me. Good follow up on everything. More

Ford of Romeo repairs on the RHS wheel bearing and R&R the tires. The tires on the RHS front was causing a rumble noise. All was completed in 2 1/2 days. Fantastic and the communication was great! the tires. The tires on the RHS front was causing a rumble noise. All was completed in 2 1/2 days. Fantastic and the communication was great! Thank you to all who were involved! Sandy Wojtowicz. Mustang with a stripe! More

They quickly took care of all of the issues I had with my vehicle. Something didn't go right but they fixed that issue immediately as well. vehicle. Something didn't go right but they fixed that issue immediately as well. More

Clean, comfortable waiting area. Staff was friendly, helpful and professional. Washed my vehicle after oil change. Staff was friendly, helpful and professional. Washed my vehicle after oil change. More

Suburban Ford Scammed my 86-year-old mother on a repair. Their service manager Jeffrey Freeman has been contacted numerous times and will take no action. They had her car for over 40 days and charged her Their service manager Jeffrey Freeman has been contacted numerous times and will take no action. They had her car for over 40 days and charged her over 1,300 dollars to fix a loose wire. The company Suburban Ford aka Lithia M. profits through fraud and exploitation. I will post here the results of any action that they take to correct their gross misconduct. Suburban Ford can contact me, they have my contact info. More

Offered me a loaner which is rare today. Service writer Ian is GREAT!!. very attentive to customers needs and his write up was detailed and spot on. Had to bring back in 2 days for starter t Service writer Ian is GREAT!!. very attentive to customers needs and his write up was detailed and spot on. Had to bring back in 2 days for starter they got me in amd turned around in a day. Great people to work with!! More

The service was great. Basil was very knowledgeable and helpful. He kept me up to date on every step and did great job explaining what was needed for my car. It was very Basil was very knowledgeable and helpful. He kept me up to date on every step and did great job explaining what was needed for my car. It was very pleasant experience. More